Report: #1127311

Complaint Review: ReadyDebit

  • Submitted: Fri, February 28, 2014
  • Updated: Fri, February 28, 2014
  • Reported By: jason — baltimore Maryland
  • ReadyDebit
    P.O. Box 1966
    San Ramon, California
    USA

ReadyDebit Ready Debit card is a Fraud San Ramon California

*UPDATE Employee: We would like to help

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  This company had my income tax refund, which was placed on a prepaid card via my tax preparation person. The card was mailed and I thought the card was junk mail and I destroyed the card. I contacted the company after contacting the Internal Revenue Service (I.R.S.) and having them place a trace on my return. The I.R.S mailed the results which had the account number and name of the company (Ready Financial Group.) I contacted the company on 2/15/2014 and one of the customer service reps hung up on me. I later spoke with her supervisor and was told the matter will be investigated and I will be contacted; which has not occurred thus far even though I spoke with the "supervisor" again. I sent what was later explained to me information needed to verify my identity, was not visible so I resent it. I contacted the company again and was told I didn't send the proper documents; Out of frustration , I have been attempting to procure my refund from this company and have been hitting a roadblock. I was also told the information from the I.R.S. was not sufficient and they have refused close the account and have continued charging me monthly fees. This company is a total scam

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This report was posted on Ripoff Report on 02/28/2014 11:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/readydebit/san-ramon-california-94583/readydebit-ready-debit-card-is-a-fraud-san-ramon-california-1127311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

We would like to help

AUTHOR: AccountNow - ()

Dear Jason,
I am sorry to hear that you had an issue with your account. If your issue is still outstanding, we'd like to help. Can you please send us an email at customerserviceRR@accountnowinc.com referencing your name as it appears on your card, last four digits of the card number and best number to reach you at?
Sincerely,
GF
AccountNow

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