Complaint Review: ReatlyTrac - Irvine California
- ReatlyTrac 1 Venture Plaza, Suite 300 Irvine, California U.S.A.
- Phone: 866-4443336
- Web:
- Category: Internet Fraud
ReatlyTrac fraudulent charge of credit card Irvine California
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I signed up on 06/29/2007 with the assurance my card would not be charged if I canceled within 30 days.
I spoke with Erwin Pena, and as a real estate broker, he assured me that I would love the service.
I checked out the full service for $124.95 for 3 months subscription.
I canceled on July 3, 2007. It just wasn't what I thought it would be.
I received an email letting me know my card was not charged. See below:
Your monthly subscription with RealtyTrac was canceled as of 7/3/2007 8:40:03 PM PST.
Your confirmation number is: 8722415-E7O7
You were not charged for the subscription since you canceled during the trial period.
But they did charge the card and continued to charge me monthly until I noticed it doing my taxes in April of 2008.
I contacted him many times (I have the emails) and he said he would look right into it etc and then ignored me. I got Amex to refund all the monies except the first charge (over 6 months old).
Erwin would not respond to requests from Amex so they reinstated the charges (according to their agreement with the vendors). I have since filed a complaint with the BBB of Irvine, the FTC, and I am going to file a complaint with my State's Atty General for interstate fraud. I have their email saying they did not charge me.
Michael
Medford, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 06/02/2008 12:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reatlytrac/irvine-california-92618/reatlytrac-fraudulent-charge-of-credit-card-irvine-california-336273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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