• Report: #940057
Complaint Review:


  • Submitted: Wed, September 12, 2012
  • Updated: Wed, September 12, 2012

  • Reported By: Darrin B — Aberdeen Washington United States of America
547 NW Pacific Ave Chehalis WA 98532-2020 Chehalis, Washington United States of America

Reclinerland does not stand by lifetime warranty or guarantee when problem occurs Chehalis, Washington

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purchased a couch and loveseat from recliner land and them both scotch guarded to "prevent stains and cigarette burns" had to have the cushions replaced 3 times on the third time I went for the heaviest foam they offered and had to pay 200$ over the $1700 originally paid then the plastic leg disks all broke numerous times and had to purchase furniture moving disks to not tear up my carpet, then when I called about stains and cigarette holes they denied the claim as it was not in 5 days so the time I called the store and told the "manager" that the spring on the love set broke and that I would not ever buy from them again he proceeded to inform me "since I would not be purchasing any more of their products that the wasn't going to do anything to repair the spring" which was under lifetime guarantee.

This report was posted on Ripoff Report on 09/12/2012 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/reclinerland/chehalis-washington-98532/reclinerland-does-not-stand-by-lifetime-warranty-or-guarantee-when-problem-occurs-chehali-940057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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