• Report: #1134948
Complaint Review:

Ripoff Report | RecordLinc is a Verified and TRUSTED Business of the Ripoff Report Verified™ Program and is verified to be a businesses YOU CAN TRUST. RecordLinc created by dental professionals for dental professionals. RecordLinc is a custom dental software and marketing platform that develops innovative software solutions to help dentists acquire more patients and streamline processes. Products include: referral management, secure communication, scheduling, patient reminders, and more.

  • Submitted: Sun, March 30, 2014
  • Updated: Wed, May 24, 2017

  • Reported By: Jim M. — Chandler Arizona
RecordLinc is a Verified and TRUSTED Business of the Ripoff Report Verified™ Program and is verified to be a businesses YOU CAN TRUST. RecordLinc created by dental professionals for dental professionals. RecordLinc is a custom dental software and marketing platform that develops innovative software solutions to help dentists acquire more patients and streamline processes. Products include: referral management, secure communication, scheduling, patient reminders, and more.
Nationwide USA

RecordLinc Verified TRUSTED Business REVIEW: RecordLinc dedicated to the highest security and highest level of customer services.
*UPDATE: RecordLinc pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. RecordLinc recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to RecordLinc for its full commitment to quality customer service.

Ripoff Report's discussions with RecordLinc have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. RecordLinc listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Founder and CEO, Travis Rodgers states that it is his personal philosophy that client success is the single most important criteria for success in their business. [continued below]....
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RecordLinc is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Travis Rodgers during an onsite inspection held by a third party verification company with no biases towards RecordLinc.

RecordLinc provides Online tools through an accessible platform that assist dentists and dental specialists to collaborate, communicate, and stay on the same treatment plan for their particular patients. Additionally, RecordLinc provides a series of marketing tools that helps them better market their practice as well.

Leads for ReocrdLinc are primarily obtained through trade shows. Travis Rodgers went on to express the following, "so we go to pretty much all the major trade shows. It seems to be the best place to find dentists that are purchasing. We also have relationships with most of the magazines in the industry. We write articles. We have some inbound leads, we have Google ads and some SEO stuff we do as well, as well as putting out content that’s valuable for dentists." Once a potential client has expressed interest in their product RecordLinc takes a hands-on approach to assisting their customers, "I have a team of support folks that really hold their hand through the setup. We also have a whole series of videos and Online tutorials and we really built the tool to be easy to use for our customers as well."



CUSTOMER CARE & COMPLAINT RESOLUTION – RECORDLINC

When asked to comment the complaint posted on Ripoff Report's website Mr. Rodgers stated the following, "the negative review on this site came from an unknown source in 2011 who clearly didn’t have knowledge of our system." In order to assure future and potential clients, everything that RecordLinc does is HIPPA compliant and their database is encrypted and they offer a 100% money back satisfaction guarantee to our customers.

When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Rodgers stated, "we’ve always ensured that our customers have the best experience with our company. If you talk to any of the users they know me personally, they know my cell phone, they know my family. It’s just the way we do business. Since the Ripoff Report came out honestly nothing has changed for us because it was really false information and more than anything is kind of sad that there are people out there that do that type of thing and write those types of things especially when there not true and there’s no basis for it whatsoever."

RecordLinc is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "I think the basis for Ripoff Report when it started was done to protect consumers and help people. Maybe somebody had a bad experience and that’s what inspired it. There’s obviously some situations where that’s not the case and it’s still up there which is unfortunate but for us to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program just means that the actual truth is getting out there rather than what’s being posted by someone that obviously had ulterior motives."



RECORDLINC – STATEMENT FROM THE CEO AND FOUNDER - TRAVIS RODGERS

" - Travis Rodgers, who is an Entrepreneur, and Business Coach who has successful built these companies. RecordLinc - https://www.RecordLinc.com - Dental software tools company. DrDDS - http://www.DrDDS.com - Marketing agency for dental vendors. MyDentalFiles - https://www.MyDentalFiles.com - Dental patient portal. Talent Round Table - http://www.TalentRoundTable.org - Human resources best practices group. Market Chandler - http://www.MarketChandler.com - - Local marketing agency in Chandler AZ. DonateDentist - http://www.DonateDentist.org - Non-profit in the dental industry. BrightWhite - http://www.BrightWhite.com - Teeth whitening company. Dental Product Deals - http://www.DentalProductDeals.com - Dental marketplace. Integrate Dental - http://www.integratedental.com - Software integrations for dental. Doctor DDS - http://www.doctordds.com - Dentist finder.

We are the leading referral and secure communication software company. We are constantly improving our system and enhancing our system based on customer feedback.

RecordLinc's team has expressed they are confident and happy in their jobs. RecordLinc takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "RecordLinc is the best place I have ever worked, said Trisha Jensen. I really enjoy working for Travis Rodgers. He is the best boss I have ever had says Melissa Glander." Ripoff Report was pleased to learn that RecordLinc's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM RECORDLINC

RecordLinc recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, RecordLinc has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Travis Rodgers, Ripoff Report is convinced that RecordLinc is committed to quality delivery of services resulting in total client satisfaction.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that RecordLinc meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Travis Rodgers works at Kenexa  Chandler Arizona

ABOUT THE RIPOFF REPORT BELOW:


Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.


STATEMENT FROM RECORDLINC:


The report is false and clearly written by an ex-girlfriend. I was not a very good boyfriend to her and I cheated on her so she was mad at me for many years. I have been happily married and true to my wife for over 4 years now. In regards to RecordLinc, I don't have access to any records and I don't even work for Kenexa or IBM.


NOW TO THE ORIGINAL REPORT THAT WAS FILED


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This guy is a real life con.  Stay away from him at all cost. He is good at selling you that he is not. Shocked that IBM and Kenexa has not figured out that he is working for another company while being paid for them. https://twitter.com/travrodg https://www.linkedin.com/in/travisrodgers 


Click Here to read other Ripoff Reports on RecordLinc is a Verified and TRUSTED Business of the Ripoff Report Verified™ Program and is verified to be a businesses YOU CAN TRUST. RecordLinc created by dental professionals for dental professionals. RecordLinc is a custom dental software and marketing platform that develops innovative software solutions to help dentists acquire more patients and streamline processes. Products include: referral management, secure communication, scheduling, patient reminders, and more.

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#1 REBUTTAL Individual responds

PRESS CRIMINAL CHARGES AGAIN AUTHOR OF THIS

AUTHOR: travrodg - ()

To the author of this report:

Althought it may be funny to you to post these reports about me on here but this is completely untrue and what you say does effect my reputation and because of that I will be filing a civil suite against you to uncover your identity as outlined in these guidelines - ripoffreport.com/ConsumersSayThankYou/FalseReport.aspx

Once your identity is revealed (by your IP Address and login) I will be pressing civil charges against you directly.

The only way to reverse this process is to remove this immediately.

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