• Report: #380356
Complaint Review:

Records Removal Services

  • Submitted: Sat, October 11, 2008
  • Updated: Thu, November 29, 2012

  • Reported By:Anonymous Other
Records Removal Services
2560 Richmond Rd Ste 201 Lexington, Kentucky U.S.A.

Records Removal Services Unsatisfactory Service Lexington Kentucky

*Consumer Comment: amber

*Consumer Comment: records removal scammers

*UPDATE Employee: Records Removal Services Rebuttal

*Consumer Comment: Rebuttle to comments posted by Mr Aaonymous about Records Removal Services

*Consumer Suggestion: Don't Let RecordsRemoval.com Get Away With Ripping You Off

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I have a 10+ yr old misdemeanor conviction that I would like removed from my record, so I contacted Records Removal Services in May 2008 and sent in my $300. A couple of weeks later I received a package in the mail that contained several documents that I completed and returned. I went to the State Police and was finger printed and sent all of the papers back within a week.

It's now been about 4 months later and my repeated attempts to get an update to my case go unanswered, with one exception. This exception is about a document that I had sent in several times. I emailed it as an attachment and I got a response that says they will be in touch if they need anything further.

I have called and emailed several times asking for a status and these go unanswered. To my knowledge, they have done nothing to satisfy their obligation and I have requested a refund due to the poor service.


This report was posted on Ripoff Report on 10/11/2008 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/records-removal-services/lexington-kentucky-40509/records-removal-services-unsatisfactory-service-lexington-kentucky-380356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment


AUTHOR: amberjackson1980 - (USA)

my name is amber call me asap (((REDACTED))) dont listen to these crooks im so tired of this b******* but i have some info i need to share with u im trying to get our money back and have him put in prison along with his mom i have taken this to the feds and secret service and the news in kentucky and san antonio plus im working on nightline or dateline.  im totaling all the money this man has ripped people off and if im correct hes looking at fed time him and his mom and they disconnected their records removal number but still have the website up lol what does that tell u so im going to expose them all over the u.s.

 CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#2 Consumer Comment

records removal scammers

AUTHOR: amberjackson1980 - (USA)

my name is amber please call me asap i will help you get these crooks locked up in prison and possibly our money back asap my number is 2107776117, i have some people that i speak with that have been ripped off by this man an his mom but u need to call so i can give you info on them plus im taking it to the nationwide nes since  kentucky dont wanna do anything i bet u wen i get through with this news media and the feds they will do something.
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#3 UPDATE Employee

Records Removal Services Rebuttal

AUTHOR: Client Services, Records Removal Services - (U.S.A.)

If you are having problems, please email me directly at billing@recordsremoval.com for resolution. I am a Paralegal and the Client Service Manager.
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#4 Consumer Comment

Rebuttle to comments posted by Mr Aaonymous about Records Removal Services

AUTHOR: Donna - (U.S.A.)

FROM MY PERSONAL EXPERIENCE AS ONE OF THEIR FORMER CLIENTS YOU ARE A LIAR!!!!!! You have this company confused with another company located in Lexington! The address you have listed even belongs to that different company!!

Furthermore, I use to be a client of this company and they treated me right. I needed to have something taken off my record in Texas, and they did a Non-Disclosure for me and within six weeks of filing this paperwork I was FREE from this charge! People misunderstand this process, and the company MUST have certain court documents from you in order to get all of the informaiton they need to file your petition and it does take time and if you look at their policies they do updates by you sending an email to either the person in charge of doing your paperwork or to general updates for the company.

This was the best money I even spent. I can say if they have not gotten your paperwork done it is either becasue you have not sent to them the documents they need or are posting this without your name because you work for another company. I realize I am being very defensive, but honestly it bothers me when people do this and EVEN GET THE COMPANY CONFUSED WITH ANOTHER COMPANY, I researched the address you gave and this address does belong to a company that helps people get stuff of their records but it is NOT Records Removal Services, you SHOULD TRY THIS!!!

TELL EXPLAIN IF YOU HAVE A REAL COMPLAINT WHY YOU WONT PUT YOUR NAME ON HERE AS I HAVE??????? Because you are a LIAR or worse someone who works for another copany that likes to gain clients by slinging lies for example the company called

When I saw this I had to defend a company that absolutely saved my life and my home due to me not being able to get a job before. I have to say that my case manager has the initials of NB and she was absolutely WONDERFUL TO ME!

THIS TURNED MY ENTIRE LIFE AROUND!!!!! and anyone wanting more information about my personal situation may feel free to contact me I have nothing to hide. I didnt post my first name due to having my record cleared that would defeat the purpose of me getting this off my record if I went online and POSTED MY ENTIRE NAME.

If you dont have the NERVE to post your real name on this report, most likely you are a FAKE! I will gladly share with you ALL of my information.

D. Sanaxay
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#5 Consumer Suggestion

Don't Let RecordsRemoval.com Get Away With Ripping You Off

AUTHOR: Tony - (U.S.A.)

My advice would be to immediately call your credit card company and reverse the charges against Records Removal Service (www.recordsremoval.com).

Your credit card company will back you because the agreement was procured by fraud (1. They are practicing law without a license, as defined in just about every state, 2. the benefits they are describe are not provided for in most states. 3. They have provided no service). You must do this as soon as possible to preserver your credit card protection.

At this point, the credit card company may be aware of a pattern of fraudulent actions by www.recordsremoval.com. There have been a bunch of reports of fraud by recordsemoval.com on this web site.

This two bit company may threaten you with bogus claims about filing a complaint with credit bureaus or a civil suit, but recordsremoval.com is all bark. I even read a post where they said they would file criminal charges for credit card fraud... which is totally ironic. Do not worry about any of their barking. They are a foul smelling toothless dog.

Here is why they will not do anything:
1. The last thing a company committing fraud on a large scale would want to do is sue someone and be subject to discovery and that would unearth a long list other plaintiffs. 2. Suing someone over $300 is a waste of time. 3. The would probably wet themselves if they saw the inside of a courtroom. 4. You would have a counterclaim against www.recordsremoval.com based fraud that would protect you... and most likely you would have the defense of consumer protection statutes that would get you attorney's fees and punitive damages.

Stick it right back to people who commit fraud on the internet. Do it today.

Then a public defender or lawyer in your area and get quality assistance to fix your record.
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