• Report: #1051773
Complaint Review:

Recreational Equipment Incorporated

  • Submitted: Fri, May 17, 2013
  • Updated: Fri, May 17, 2013

  • Reported By: mmh — California
Recreational Equipment Incorporated
Internet USA

Recreational Equipment Incorporated Bait and switch, unethical advertising practices  Internet

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The recent Anniversary Sale Flyer for the sale from 5/17/13-5/27/13 advertised a Garmin Oregon 450T GPS (item 798-880) for $199.99.  This was on my shot list of GPS units and the flier and e-mail made my mind up for me; it is a great price. 

A few days before the sale started I checked stock levels at my local REI and online, they were good locally and low online (I didn’t want to get my hopes up). 

Come 9:00am on 5/17/13, I walk into my local REI and they have none and try to sell me a unit for $350.00.  All of REI did not have a single Oregon 450T at the start of the sale (not at ANY store or online). 

Store customer service is in the dark.  When I discussed this with corporate customer service, they will not issue a rain check, or offer a similar discount on another GPS.  When they get back in stock it will be after the sale and when they are selling them for $365

This is a clear bait and switch.  It pissed me off, and I love REI and spend way more money there than my wife thinks I do.

I am Very disappointed.

This report was posted on Ripoff Report on 05/17/2013 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/recreational-equipment-incorporated/internet/recreational-equipment-incorporated-bait-and-switch-unethical-advertising-practicesnbsp-1051773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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