• Report: #467689
Complaint Review:

RefurbDepot.com, The Refurb Depot

  • Submitted: Wed, July 08, 2009
  • Updated: Wed, July 08, 2009

  • Reported By:Cincinnati Ohio
RefurbDepot.com, The Refurb Depot
1449 37th Street Brooklyn, New York U.S.A.

RefurbDepot.com, The Refurb Depot -fraudulent billing and deceptive sales practices Brooklyn New York

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I ordered from this company because they reported an item to be "In Stock". A few days after ordering, I receive an email stating that not only have they been out-of-stock for some time, they have no idea when they will havve anymore coming in (deceptive advertising).

I immediately canceled the order and after pressing them, was told that the transaction would be voided - they would refuse the transaction slip and it would void as a transaction at my bank as if the order never existed. A call to my bank confirmed this to be true.

A couple of weeks later, I find my bank account overdrawn because they COMPLETED the transaction! All emails to refurbdepot.com went unanswered, as I suspect they were just going to ship it sometime in the future, even though I had canceled. All calls to the company went unanswered. I immediately filed a fraud report with my bank and they reversed in in just a few days as well as removing all the related charges - thank God someone still appreciates the customer!

DO NOT trust these people - they do not behave in a professional manner and do not value the customer at all. There are too many good companies out there - these people are not worth the couple of bucks you think you might save.

Cincinnati, Ohio

This report was posted on Ripoff Report on 07/08/2009 11:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/refurbdepotcom-the-refurb-depot/brooklyn-new-york-11218/refurbdepotcom-the-refurb-depot-fraudulent-billing-and-deceptive-sales-practices-brookl-467689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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