• Report: #932220
Complaint Review:

Regal Auction and Liquidation

  • Submitted: Fri, August 24, 2012
  • Updated: Fri, August 24, 2012

  • Reported By: ripped — florida Florida United States of America
Regal Auction and Liquidation
1111 N. Ronald Reagan Blvd. Longwood, Florida United States of America

Regal Auction and Liquidation They do not back up their stated return policy and treat customers differently Longwood, Florida

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The regular auctioneer gives his speech at the beginning of every auction that they do not want an unhappy customer "if what you buy does not work bring it back and we will give you credit".  Well my friend and I spent a good deal of money there over a couple months, enjoying the entertainment and purchases.  He assured me that he had purchased a broken item that he took back and received a credit.

Well the first broken item I had, I tried to use their generous offer to keep their customers happy and trotted in to return for credit.  I was told that without a receipt that was not possible.  My friend said he was not required to show a receipt.  And receipts being required was never mentioned by the auctioneer in his speech.

So if you buy anything there, be sure you look it over carefully and test everything out 100%.  His friendly speech is bull and only meant to make the buyers feel comfortable with spending their money on potentially broken items.  Or better yet, find another auction to spend your money at.

This report was posted on Ripoff Report on 08/24/2012 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regal-auction-and-liquidation/longwood-florida-32750/regal-auction-and-liquidation-they-do-not-back-up-their-stated-return-policy-and-treat-cu-932220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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