• Report: #890558
Complaint Review:

Regal Cigs

  • Submitted: Wed, May 30, 2012
  • Updated: Wed, May 30, 2012

  • Reported By: vickie — Zanesville Ohio United States of America
Regal Cigs
Internet United States of America

Regal Cigs Free Trial Ripoff Internet

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Regal electronic cigarettes offered a free 14 day trial on the product.  The customer is required to pay  shipping charges and when you look at the ad, it looks pretty straight forward.  But here is how it really works.

You pay 5.95 in shipping and your free trial begins that day.  For me it took 9 days to receive it through the mail.  After the 14th day your credit card is billed 119.95 plus 59.95 per month for refills that I didn't order in the first place.

I called right away to cancel and was told that it couldn't be canceled until they received the product back.  Since it took 9 days in transit then I assume it will take nearly as long on the return trip.  So no matter what I do, my credit card will be billed for 119.95.  So where is my free trial period?

Also, the 119.95 is more than the price of the exact same product through the regular web site which is 89.95.  There is no free trial period.  It is a ripoff.

This report was posted on Ripoff Report on 05/30/2012 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regal-cigs/internet/regal-cigs-free-trial-ripoff-internet-890558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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