• Report: #1003115
Complaint Review:

Regal E Cig

  • Submitted: Fri, January 25, 2013
  • Updated: Fri, January 25, 2013

  • Reported By: Renee — Sebring Florida United States of America
Regal E Cig
405 W. Fairmont Dr. tempe, Arizona United States of America

Regal E Cig Deceptive practices tempe, Arizona

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My husband ordered the Regal E Cig as a tool to stop smoking.  These people made him think that by paying the $4.95 that would be the end.  When our bank account was hit with a $119.95 charge by Regal we called and they said that unless we returned their "starter kit" (which amounts to 5 filters, 1 cigarette, 1 plug in, 1 USB and a box that is 4" x 4-1/2" x 2-3/4") they would not refund our money. 

When attempting to get instructions on their "return" policy the customer service representative Heather actually laughed at my frustration.

Stay away from this company.

This report was posted on Ripoff Report on 01/25/2013 07:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/regal-e-cig/tempe-arizona-85280/regal-e-cig-deceptive-practices-tempe-arizona-1003115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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