Report: #504784

Complaint Review: Regan Mercantile ,LLC.

  • Submitted: Mon, October 05, 2009
  • Updated: Mon, October 05, 2009
  • Reported By: Richard — Austin Texas USA
  • Regan Mercantile ,LLC.
    www.evony.com
    Internet
    United States of America

Regan Mercantile ,LLC. evony Non-delivery of goods or "Bait and Switch" Internet

Show customers why they should trust your business over your competitors...

The company recently began a promotion for in game credits.  Once the payment through paypal cleared only 1/5th of what was advertised was provided.  At this point at least 50 others had reported the same issue in the forum.  We were told there was an issue and then it would be corrected by a software update.  Some might have been fixed at this point and I let them know that it had not for me.  After a week went by I finally got a response and they claimed that I had only ordered the 1/5th.  They did not provide the details on the "receipt" of the original purchase so I have no option to prove otherwise.  Now they are running a similar promotion and there is now hundreds more that are reporting a similar issue so it has become clear to me that they are either doing bait and switch practices or just simply robbing the consumer and then claiming technical issues or telling the users that they did not purchase what they were led to believe.

Here's a link to the 700+ posts about the issue: 
http://bbs.evony.com/showthread.php?t=59914

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This report was posted on Ripoff Report on 10/05/2009 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regan-mercantile-llc/internet/regan-mercantile-llc-evony-non-delivery-of-goods-or-bait-and-switch-internet-504784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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