Report: #637720

Complaint Review: Regency Furniture

  • Submitted: Sat, September 04, 2010
  • Updated: Sat, September 04, 2010
  • Reported By: Nancy — Fredericksburg Virginia United States of America
  • Regency Furniture
    2301 Salem Church Rd
    Fredericksburg, Virginia
    United States of America

Regency Furniture False Advertising during Labor Day 2010 Weekend Sale Fredericksburg, Virginia

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I went into Regency Furniture store in Fredericksburg, VA on Sep 4th to purchase an additional piece for my couch. I wanted to buy the ottoman and I knew the price of the item was approximately $259.

As I got closer to the doors I saw huge signs that said Half Off Everything. I was excited! I met with my sales person and she said the item was $219 and I knew that couldn't be. So I asked about the pricing and she said that Half Off meant Half Off the manufacturer's price (as if I had that info readily available to me!). 

So I spoke with the manager and he gave me all these other stories of other people angry because they wanted half off furniture also. [continued below]....

..... He even went on to tell me of a lady who wanted half off of accessories but he said that accessories aren't included as are other items. 

I explained to the manager that EVERYTHING meant everything in the store because the sign did not state otherwise. 

Here is some important info:  A rep from the main office called me a few mins ago to tell me that the MSRP was $438 and the Half Off price is $219!! She said that the tag behind the sales tag said $438!!  THIS IS A LIE!! 

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