ED Magedson – Founder
Regions Bank620 South Constitution Avenue Ashdown, Arkansas United States of America
Regions is by far the worst bank I've ever had. At first it started all wrong, they took copies of my drivers license, social security card and still managed to get all my information wrong. Then upon activating my card (which took forever because I didn't know my own information, or how they put it in) it was right before thanksgiving. On the night before Thanksgiving someone tried to use my card in some other state (meerley an hour after activating it) and put my card on a one dollar hold. And of course the bank was closed the whole weekend, so I had money but no way to use it. Ruined our whole weekend. Then for two months they failed to get my information right, they promised it would all get sorted out. So they finally got it right.
Heres the good part. I try to stay on top of bank account, I work two jobs, go to college, and have a family. Sometimes I cut it close. Well just recently I went 0.83 in the red, or thats what my bank account showed me. I had made a deposit, well it convienently hit after a couple transactions. And for all you nay sayers, who say I should keep better track of my money, this is true, but I was given the gift of a nice wage. hence forth the college, sometimes we scrape by. Anyway, now I'm staring at a negative $160 for a couple transactions less than $15. But this isn't the first time, I knew I was going into the hole because I had to, I just didn't know it was going to hurt that bad.
THE BIG RIP OFF! Automatic transfers: most of my bills are automatic transfers, and I have tested this out. An automatic transfer will not post on your account until you make a deposit, then it retrodates back to the original payment date. For example I have $100 withdrawal every Monday. If I make a deposit on Monday, it will show on my account on Monday. If there is no deposit made until my direct deposit is made on Friday, that $100 will not show on my account (although its already paid) until Friday. So if i have $99.99 thursday night, according to Regions I've been in the hole since Monday and there fees will show as such. I've argued this until I've been blue in the face. The big one was when the withdrawal came out on monday, and a deposit hit that night but by some magic for about 30 secs I was in the hole enough to accumulate $140 in fees although my account never reflected it, until i called and the *glitch* was fixed. I am working on getting a new bank, but with two direct deposits, and a bunch of automatic bills its taking time. My advice is to stay away from this bank.
This report was posted on Ripoff Report on 05/06/2010 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regions-bank/ashdown-arkansas-71822/regions-bank-rediculous-fees-poor-service-ashdown-arkansas-600802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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