• Report: #707007
Complaint Review:

Regis Regal German Shepherds

  • Submitted: Wed, March 16, 2011
  • Updated: Sat, December 15, 2012

  • Reported By: Lutzen — Lake Villa Illinois USA
Regis Regal German Shepherds
1710 Il Route 173 Spring Grove, Illinois United States of America

Regis Regal German Shepherds Cindy and Clark Kelly Regis Regal - Cindy and Clark Kelly continue to neglect following the STANDARD series of vaccinations to protect puppies against the DEADLY PARVO disease Spring Grove, Illinois

*Consumer Comment: Regis Regal< Cindy Kelly

*Consumer Comment: Cindy is a liar and a fraud

*REBUTTAL Owner of company: This report is untrue

*Consumer Comment: The most passionate,professional people I know

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After meeting with Cindy Kelly for over 2 hours, she said "I have the dog for you." We went out back and the dog was brought outside, I immediately fell in love with him! The next day I contacted the Kelly's to let them know I wanted him.

Cindy went on and on about how they had numerous awards and worked very close with Mittelwest  breeders, which is advertised in their "buyers folders" I followed up with Mittelwest  and was shocked to discover that they want NOTHING to do with Regis Regal and are not affiliated with them in any way.

Soon after purchasing my dog, I discovered he was EXTREMELY disobedient and had no training at all. I reached out to the Kelly’s and was advised to return for training on "light leash work"

On the day I returned for the so called "training" Cindy decided to administer a shot. When I asked what she was doing and what the shot was for she stated "Oh it’s a little of everything." She then sent a kennel worker, who by the way was no older than 17 into the main house for a shot record folder.

When the teenager returned, the folder was empty. She had no records of any shots or REQUIRED VACCINES that had been administered to my dog since birth. She filled it out by her memory! How does a legitimate breeder NOT have accurate up to date records? Less than 2 weeks later my 6 month old dog became DEADLY ILL.

I placed several panic stricken calls to the Kelly’s with no response. After multiple calls they finally responded and told me NOT to allow the vet to do any invasive testing! Naturally I followed their advice that night. The next morning his health deteriorated and I immediately rushed him to the Emergency Animal Hospital in Grayslake again.

They immediately ran tests which came back POSITIVE for the PARVO VIRUS a deadly disease. The emergency veterinarians informed me that if “a 6 month old dog of his size received the PROPER SERIES OF SHOTS  from birth, he would never have been infected with such a severe case of this DEADLY DISEASE.”

My puppy was hospitalized for 5 days, quarantined, had to be force fed and received a BLOOD TRANSFUSION. After paying $4,500 in hospital bills in addition to the purchase price of $3,000, I now have a $7,500 dog! The Kelly’s were nowhere to be found and never returned a call. When I finally heard from Cindy, I told her about the bill, her reply was “we will work something out.” Yet ANOTHER LIE! Time passed and with close observation and hand feeding at home, I nursed him back to health.
Cindy and Clark Kelly are deceitful, money hungry, unorganized and unethical business owners who don’t deserve the privilege to own the dogs they have, never mind breed them. I have also yet to receive my dogs AKC papers, almost a year and a half later and no AKC papers for a $3,000 dog? I have filed complaints through the BETTER BUSINESS BUREAU as well. I now have REGIS REGAL employees contacting me informing me that they have quit.
REGIS REGAL KENNEL EMPLOYEES ARE QUITTING! The employees have integrity and do not condone this breeders unethical practices and mishandling of innocent dogs and puppies. This breeder is a puppymill and should be investigated and shut down.
I have read other complaints and my heart goes out to the families who have lost their dogs due to illness and inbreeding. Buyer beware!

This report was posted on Ripoff Report on 03/16/2011 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/regis-regal-german-shepherds/spring-grove-illinois-60081/regis-regal-german-shepherds-cindy-and-clark-kelly-regis-regal-cindy-and-clark-kelly-con-707007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Regis Regal< Cindy Kelly

AUTHOR: Michele - ()

I have to tell anyone out there looking for a German Shepherd dog or puppy, Cindy Kelly and her dogs have changed not only my life and my faMILIES but hundreds of others.  If your dog got sick 6 months after you purchased it from a virus that is known to kill dont blame the Kellys It is your fault for not completing the vaccinations. These people live and die for there dogs and anyone who is lucky enough to be accepted by them to purchase a puppy will have the experience of a lifetime and a family companion, that will be the most amazing dog you have ever come in contact with.

Cindy Kelly spent hours the first day and has been a constant support throughout my dogs, Yes i said plural I am on my third dog and my first is 15 years old.

You will never meet more trust worthy passionate professional then the Kellys.

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#2 Consumer Comment

Cindy is a liar and a fraud

AUTHOR: Baptizer - ()

Cindy, you and Clark are both liars and disgusting frauds!

I purchased a dog from from you in May of 2008. I still have no papers. She was, I think 2 years old when I aqquired her and I was assured that she was house broken. She crapped and urinatd all over the place. In full view of me and my wife. No shame.

Myself and my wife attempted many times to contact you by all means at our disposal, no reply. None! It wasn't until I threatented to chain that dog to your fence that you got back to me. We spoke briefly, you gave me useless information on how to potty train a "puppy" This wasn't a puppy! It was an, I think, a 2 year old dog!

The more I type this, the more I think about suing you. 5 years, 1,200 dollars, (not to mention my destroyed carpets from a large dog pooping and pissing all over them because she didn't know any better). No papers.

In my 20 years in the Navy, I encountered many types of people but I have never seen 2 more disgusting and shameless liars and scam artists than these 2.

The only thing I will give you "credit" on is that she is very healthy and active.


I mentioned a few of these things on their facebook page and they blocked me...
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#3 REBUTTAL Owner of company

This report is untrue

AUTHOR: Jenna Patterson - (United States of America)

My name is Cindy Kelly and I beg to share the difference about this situation these clients that purchased my dog from me was under the full understanding that this said dog had had its three vaccinations and needed a fourth they took this dog home to Chicago for nine months and Were negligent in giving it it's last vaccination the dog picked up parvo while walking the streets of Chicago and blamed it on me if my kennel had had Parville it would've taken down 25 dogs that is not the case I am sad that I've allowed such a Magnificent dog fall into the hands of such careless incompetent people I am grateful for the fact that he is now well and I hope and pray that they will continue to care for him the same way I did from the day he was born. Sincerely Cindy Kelly.
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#4 Consumer Comment

The most passionate,professional people I know

AUTHOR: Jenna Patterson - (United States of America)

I want to tell everyone that Cindy and Clark Kelly are the most passionate professional people I have Ever met they not only spend time going over every detail of the pros and cons of owning a dog but has taken me through not only my first or second and third dog in the past 15 years Their record of Of breeding selling and training dogs and standing behind their customers is a testament to anyone who has a passion for their business. Thank you for adding the amazing dogs to my family sincerely Jenna Patterson.
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