Regis Salons -Inexperienced, bad costumer service,over priced, they will rip you off. Sarasota Florida

I had a similar experience with a Regis Salon in Leesburg FL. Hair Masters. Ive called "customer service" and I must say they are the least helpful group of people Ive ever had the displeasure to work with.
Bottom line with Regis....unless you get a lawyer, they will never give a refund. The best they will do for you is a gift cert. Now why would you want that? (Products only I guess)
Most of their salons are in malls and such, and have very inexperinced ppl working in them. My advise is spend more money and go to a privatly owned salon. Avoid Regis Salons at all costs.

guess what lady try to sue all you want. regis is the largest salon corporation in the US. you really think you can get your rinky dink lawyer to beat regis' million dollar ones?? i love it when im reading on here and ppl think they can sue...well...go ahead and try. that particular salon would never even know it. new stylists dont get in trouble for messing up hair...sounds to me like you hada newer one if she gave you stripes...she wont be in trouble.

Catherine's solution is to basically throw a temper tantrum or hissy fit until she gets her way.

There is a better way to handle this, and that is to conduct yourself as a polite, rational, mature ADULT. Clearly explain the problem, state how you want it to be resolved, and hold your ground, all the while keeping a polite attitude. Throwing a fit and causing a huge scene only makes you look ridiculous and unworthy of respect. Do you really think anyone is going to want to give you good service when you behave like that? You'll probably go in looking like a zebra and leave as a baboon! Be nice to the people who cut your hair -- this goes without saying!

After years and years of bad haircuts or highlights, I have finally decided that I will not pay another penny to somebody who messes up my hair. The problem is that, after spending an hour or two with somebody, you feel a moral obligation to these people who you have had conversation with. It is emotional blackmail. They get paid from the goodness of people not to want to hurt other people's feelings, naturally. I have decided that NOBODY who messes up my hair gets an OUNCE of my kindness.

Last week, I stook in Regis and caused a SCENE until the haircut was fixed. I scolded the manager for being incompetent at holding her employees accountable, and I scolded the hairdresser for not paying attention to my clear directions. I yelled so loud that the whole salon could hear me. I then spoke very loudly to the woman who fixed the haircut that she should be disappointed that she is having to fix a co-workers mistake rather than having a pleasant day with her own happy customers. The next hour and a half while I was there was VERY TENSE for all the employees, intentionally. The woman who did the original cut hid the entire time. Once the cut was done, I tipped the lady who fixed it and I informed the manager that I would not be paying for anything more and that she was lucky that I was not going to sue the salon. They did nothing to stop me. I finally turned the tables around on them. I suggest you stick up for yourself next time. IT WORKS!!