Report: #1391788

Complaint Review: reimage

  • Submitted: Thu, August 10, 2017
  • Updated: Thu, August 10, 2017
  • Reported By: nelebell — KANSAS CITY Missouri USA
  • reimage

    Internet
    USA

reimage Software-UC.com/software Saint-Laurent QC Unsolicited contact with no help and charges to my credit card Saint-Laurent, QC Internet

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I had been experiencing some intermittent "blue screen" issues with my computer for a couple of weeks when a popup showed up one day from "reimage" offering to run a scan to fix problems with my computer and make it run faster and more efficiently.  I was immediately given a phone number to call and the tech told me he would have to take over my computer, which I did not allow, he told me that there were many problems with my computer and he recommended that I take it to OfficeMax or Stapples to have a "professional" fix it and told me what he thought that would cost but offered to have "reimage" fix it immediately for about half the price starting at around $300 but finally dropping it to just over $100, I refused.  I was started watching my credit card statement online and the next day found a charge for $41.95 on my statement and I received an invoice from "reimage" via email.  Within a couple of days I read an article in the AARP Newspaper about scams like this using almost the same script that "reimage" had used with me.  I have challenged the charge with my credit card company but they have now put the charge back on my account.  I read the one report here about this company and have found multiple articles, and complaints about this company and this scam.

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This report was posted on Ripoff Report on 08/10/2017 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/reimage/internet/reimage-software-uccomsoftware-saint-laurent-qc-unsolicited-contact-with-no-help-and-ch-1391788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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