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Report: #881253

Complaint Review: Rejuva Naturals, LLC - Manteno Illinois

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  • Reported By: Stephanie — Albany New York United States of America
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  • Rejuva Naturals, LLC 655 Mulberry Rd. Manteno, Illinois United States of America

Rejuva Naturals, LLC product GluTrimex GluTrimex does not work and I was denied a refund and their employee hung up on me when I contacted them about a refund. Manteno, Illinois

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I ordered a 1 year supply of GluTrimex (12 bottles - 8 bottles and 4 free with free shipping and handling) on 2/4/12 for $239.90.  I was supposed to return them by 5/4/12 for a full refund.  Because I haven't been taking the pills after the first bottle was empty (after 30 days) because I saw no results, I forgot about returning them - as I've had a lot of family issues recently. 

I saw the box of bottles today (5-11-12), that I had meant to return, and called the 800 number (800-375-7297) for GluTrimex and spoke to Becky who was very rude to me.  She didn't want to listen to anything I had to say.  She said I was outside of the 90 days and I would not be receiving a refund.  She said that I could mail the unopened bottles back, but that I would not be refunded for them!  I asked to speak to her supervisor, she said she was a supervisor, and she hung up on me.  I called back and asked to speak to the owner of the company, she said I am not receiving a refund, I'm out of time, and hung up on me again.

I then looked up the phone number for the company Rejuva Naturals online and called that number 800-398-8055 - the same person, Becky, answered that line and said again that I would not be receiving a refund and hung up on me again. 

This product does not work and you cannot contact the company and speak to an individual for help.  Their ad says that I am covered by a 100% money back guarantee.

This report was posted on Ripoff Report on 05/11/2012 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rejuva-naturals-llc/manteno-illinois-60950/rejuva-naturals-llc-product-glutrimex-glutrimex-does-not-work-and-i-was-denied-a-refund-a-881253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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