Route 22 Nissan Route22nissan.com rte. 22 Nissan Liars, Incompetent, Bait and Switch, Most unprofessional dealership I have EVER dealt with - Hillside, New Jersey
Series of events:
I did the online credit qualification on Friday and was notified by Jabril that we where fully approved to come on in and pick out a color. $199 sign and drive event.
I told him I lived 1 1/2 hours away so please tell my if there was ANY B.S. before I made the drive. I asked if we where fully approved and only had to bring in the first month's payment like he told me earlier and the ad states - He said yes.
I couldn't make it in on Monday so I called and told him, and asked for the FOURTH time 'I am fully approved, and all I am bring is $199 with me and I am leaving with the car? He said Yes. I called him again Monday evening and arranged a time to come in on Tues morning and pick up the car. I started asking AGAIN I am fully.... and he actually cut me off and said you do not need to ask again, you are 100% approved and all you need to do is pick out the color and bring in the money. He said he worked from 9 to 9 so I told him I would be there at 10:30 am.
Got in the car next morning with my wife and daughter (the car was for her), drove 1 1/2 hours in the rain and arrived at 10:20. When I asked for Jabril, they said he didn't come in until 1. I said I was there to pick up a car, everything was all approved so anyone should be able to help me. Some else started to help us and the receptionist called Jabril. He said he would be ther in 5 minutes. 20 minutes later they called him again and he said I am here and just parking - 15 minutes later the other guy gave up and said he would handle the transaction for us. Jabril finally came in at 11:15 and said sorry, I over slept
We went to the lot to look at colors (the lot was a few miles away), walked around in the rain looking for the cars and picking the color. My daughter, who gets her license next week, picks out the color and we all go back to the dealership.
THEN, Jabril comes out and asks if we are trading in anything and I said no. He then comes back out and said Nissan Financial is requiring we trade in the Toyota we have (we just purchased this vehicle 4 months ago and had no intension of trading it in). He comes back out again and said we need to have a cosigner.
SO - After telling me 4 times I was fully approved and ready to go, then actually sarcastically cutting me off the 5th time I was asking before I made the 3 hour round trip, and telling me again I was fully approved and ready to go, I now took off work, drove 1 1/2 hours, waited for him for 45 minutes because he overslept at 11 am, walked the lot in the rain, picked out a color, came back to the dealer - he THEN tells me I need a cosigner or to turn in the brand new Toyota Highlander I just purchased 4 months ago. (Remember I asked him this 4 times and was actually cut off asking a 5th time!!)
Not sure if he is just an F'n lyer or just a stupid SOB (probably both) but either way I left without the car.
The dealership is filthy, the lot has pot holes everywhere, I seen cleaner bathrooms in a roadside stop, everyone is rude as hell, the demo car looked like something from a repo yard, and after all that the Manager said there wasn't anything he could do for me - I think his name was Mike.
Don't waste your time with these A holes. They are EXACTLY why people hate going to car dealers to buy cars.
I will continue to post on every message board, scam board, craigslist, etc... normally I wouldn't waste my time but tis deserves it.