AMERICAN HOME SHIELD Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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made the call. Hence another service charge for another vendor. I guarantee, I will NOT renew again....if there is another Home Warranty Insurance...
Updated at: Jun 27 2007 08:00 PM
We bought a house in Feb, 2008 and had a home warranty provided to us by the previous home owners. The week after we moved in, we did the... home. We fought with them for 3+ weeks on the phone and it was down right mentally exhausting and quite frankly, was a horrible experience. In the... end, it worked out in our favor as we did finally get a new furnace BUT the 3+ weeks we spent in our new home was without the proper heat that you...
Updated at: Feb 14 2009 11:02 AM
I have been a customer of American Home shield for nearly 7 years.  The contract stated that if something in the house that was covered was... needed to be replaced.  American Home Shield refused to cover what they called upgrades, as the heater being replaced was no longer in code.  I...
Updated at: Oct 24 2012 02:30 PM
in town diagnosis the AC as needing a Replacement part.  American Home Shield says it isn't covered after spending days and hours with customer...
Updated at: Oct 25 2013 11:44 PM
AVOID AT ALL COSTS!!! Bought a policy when i bought my new home and all was good, then 2 years later my washer started leaking and i called. I was...
Updated at: Nov 04 2013 07:32 AM
American Home Shield charged my bank account without notice, then couldn't tell me for days why it was charged (they said they couldn't even SEE this... mail that said my payments would be $57 a month.  Strange... but not a deal breaker.  A few days after that, American Home Shield made an... resulting in a $35 NSF fee from my bank.  Agents at American Home Shield couldn't even see this charge at first and asked me to fax them...
Updated at: Oct 23 2013 10:05 AM
If you have been ripped off by American Home Shield for a home waranty like I and thousands of others please help us collect you articles and... your articles. .https://m.facebook.com/profile.php?id=767647919974748&refsrc=https%3A%2F%2Fwww.facebook.com%2Fpages%2FAmerican-Home-Shield-are-scammers%2F767647919974748&_rdr  ...
Updated at: Nov 04 2014 02:35 PM
i have had 3 issues in 2 yeas! All took months to repair and a fight to try and get it covered! The people they send are clueless and unlicensed! The last guy lied and said someone unplugged or had worked on it so my insurance could use that as excuse not to pay! No one had touched it and if it had been unplugged it would not have worked the previous 2 years! Contractor not only lied but didn't return calls and this was enough good enough for...
Updated at: Jul 16 2014 07:18 AM
I contracted with American Home Shield in August, 2015. November 12, 2015, my hot water heater flooded my hall and bedroom (Thursday). I notified AHS...
Updated at: Nov 17 2015 09:54 AM
if you are able to get the class action suit going please let me know. i have been battling them for nearly two months on getting my a/c repaired and have had extreamly high light bills due to their not wanting to do the repair and the extra stress it caused to the unit. which basically caused the units death. so now i have had to spend the month to replace the entire thing. i have even gone to the BBB, but because of the out they have in the...
Updated at: Jul 18 2005 07:53 PM
I have been with American Home Shield for about two years. Everytime I request service,it's nothing but aggrivation.I requested for my dryer to be... and when I called the company itself (Aspen) who is contracted through Home shield, he gave another. I complained numerous times.I was treated like...
Updated at: Oct 14 2005 12:55 PM
I just want to say thank you all whom took the time to write experiences concerning this company. Received an ad yesterday and called AHS requesting copy of contract to be mailed to my attention. When I receive the copy, it will go in the trash along with the received ad now in the trash. It is from my experience that AHS is underwritten by an insurance company...as this is nothing more than a policy. Perhaps your complaints can be handled...
Updated at: Jul 16 2004 03:53 AM
I called American Home Shield (AHS)regarding my hot water heater (HWH). They first sent a company that could not tell me what was wrong with the HWH...
Updated at: Jul 05 2006 11:54 AM
deleted - see below) I hope this can help some of the folks who have had bad experiences with American Home Shield. Tim Houston, TexasU.S.A...
Updated at: Jul 29 2005 02:09 PM
feel that it is necessary for a suit to be filed. Thursday, August 07, 2008 Dave Crawford, CEO American Home Shield P.O. Box 849 Carroll... from you at least 15 days after receipt of this correspondence. Respectfully submitted, Leo P. F***, Jr Homeowner Leo p. f Kountze, TexasU.S.A. Click here to read other Rip Off Reports on American Home Shield... your subordinates. I have been paying your company for a Home Warranty Contract since 2004, and I have been receiving less than honorable service...
Updated at: Aug 08 2008 09:33 AM
Like a fool I allowed my mortgage companyto talk me into AHS in case we had an expensive repair or replacement on a major appliance. My heat and air system went out, BIG TIME. The first company AHS sent was one Ron Haynes from Dalton, GA. He was not interested in doing the job and totally unqualified. The second company, while being very professional, was told to replace my high-end system with bottom of the line equipment. I have COPD, so no...
Updated at: Oct 08 2008 07:32 AM
I am requesting a refund of $229.00 for service provided by Mr. Rooter on 5/19/2012.  I placed a service request on 5/18/2012 for a plumber to fix a problem that we were having.  The tech spent over 2 hours and did not fix the problem.  He stated to you we had no clean outs.  This is a false stament.  Mr. Rooter found a clean out.  He was able to snaked that one and was able to snake a secondary drain and fixed the...
Updated at: May 29 2012 12:00 PM
worth of damage to my home. AHS didn't fix anything and sent two individuals to my home to inspect the damages; thay fixed nothing, charged me $60.00... AHS was inept. They tried to schedule an inspection for more than a week later. Remember, raw sewage is backing-up into my home real-time. Tis one I...
Updated at: Aug 04 2012 11:57 AM
I am renting a home that has AHS covered appliances.  From the day we moved in, the Stove did not operate.  We placed multiple calls with...
Updated at: May 01 2014 11:36 AM
We bought our house almost 2 years ago.  The warranty was included so we renewed when the time came and made sure they had all of our appliances covered on the warranty.  Our fridge broke Christmas night.  I called AHS the very next morning.  I have an infant who is on prescribed formula that once it is made it must be refrigerated.  Not only could AHS not find a repair man to come out to my house they didn't even call me to let me know they...
Updated at: Dec 27 2014 09:00 PM
Requested service through American Home Shield for a water heater issue. Arranged for a relative who was able to take off work to sit at home for...
Updated at: Sep 27 2014 02:17 PM
another problem so we contacted America Home Shield. We were told they only do it for one year and then drop the coverage. We were never notified...
Updated at: Nov 24 2014 04:13 PM
 I have been a customer of American Home Shield for several years. For the last three years I have been calling in service calls to have my heating...
Updated at: Feb 05 2015 12:12 PM
Deceptive practices - On 6/27/14 an American Home Shield technician from Affordable Heat and Air inspected the A/C unit and stated that the unit was... service.  I had Dallas Heating and Air come out and complete the necessary repairs and contacted American Home Shield to advise of the service being... completed so warranty would be reinstated.  American Home Shield then advised that since a company outside of their network completed the service and repairs that the unit would be excluded from the warranty all together....
Updated at: Jul 15 2014 08:05 AM
I had a contract with American Home Shield for over three years.  Last month I had a problem with my garbage disposal.  They gave me the name of the... company that was to come out.  I googled the company and found dozens of extremely negative commments.  I called American Home Shield and told them I...
Updated at: Mar 23 2016 08:01 PM
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