CROSS COUNTRY BANK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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26, Report #16337
Mar 09 2002
12:00 AM
cross country bank ripoff dead Beat , losers! cicago Illinois
It seems to me that you all had no problems in using the card and maxing it out when you first got it. You charged, and charged and charged!! Now that you've seen the bill, you dont want to pay. How dare you say credit card companies are stealing your money, if you are the one not paying the bank. Most likeley if you have a CCB card its because you are a credit risk.(most likely with credit problems) Preferred card holders with preferred payment histories and credit standings deal with preferred companies and get preferred rates. All credit cards charge a late fee even if you are one day late(being one day late is late is the same as being 10 days late). LATE IS LATE! OVER THE LIMIT IS OVER THE LIMIT! No money to pay the credit card but notice that everyone has paid their phone bills to get the collection calls!!! Think about it people... the American Way..blame others for what one has done!!! I do not work or have any association with CCB.. I just happen to be reading all the smut throughout the internet. jason chicago, Illinois
Entity: cicago, Illinois
27, Report #15970
Mar 05 2002
12:00 AM
Cross Country Bank Payment run around
This is in reference to the Cross Country Bank visa card. I sent a payment to these people a week ago, last thursday, and every time that I phone these people, on my dime none the less, I am told that it could take x number of days for a payment to post. First it was 4-5 business days, and now suddenly it is 7-10 working days. I refuse to pay by phone or give them my bank account number. I send my payments by money order so that I have proof that I have sent these people money. I would like to know if they are known to get your money, not post it and then charge you a late fee? I am seriously tired of the run around from this company and I too would love to cut up their credit fraud card and mail it back to them, however I am deeply into a online game and I need a credit card in order to play it. Alot of time and money is invested in this game, and I grow frustrated with each day that I get the run around from this company. Also is it not convienant how there always seems to be a Supervisor answering the phones, once i can get a human, after my first complaint about my payment not being posted? So if there is a way that I can trace this money order I could sure use some ideas if anyone has any sort of suggestions I would really love to hear them. Kathy Milltown, Montana
Entity: huntington, West Virginia
28, Report #16003
Mar 06 2002
12:00 AM
cross country bank major rip offs
yhese people are just major rip offs rude and all the above i had them on my bill pay through the bank. and thought that i had figured enough time to get to them before due date now they call all the time even on sunday they say they are charging me 60.00 dollars amonth interest this was on a 350.00 credit card. if i knew what i know now i would have burned the application. this place is bad. no customer service you cant get through on the phone. i say run if you get an invataion for a card.if your credit aint bad it will be when there through Sherry mitchell south dakota Click here to read other Rip-off Reports on Cross Country Bank
Entity: Nationwide
29, Report #17626
Mar 26 2002
12:00 AM
Cross Country Bank Organized Scam Boca Raton Florida
The employees of Cross Country Bank should be proud of the way that they lie and cheat card holders. The scam appears to be to establish trust and then slowly alter the agreement. I made an internet payment 3 days before my due date, what a mistake! CCB took 8 business days to apply the payment, creating late and eventually-over limit fees. The employees of this company have no idea what the policies are and proceed to lie and promise actions that they or no one else in the company are authorized to do. This company can be silenced by contacting them in writing that they cease to make any contact by phone. In my situation, they stopped calling my house(as many as 8 phone calls in one day) and started calling my employer. CCB was informed that any more calls to my employer would result in CCB being charged with phone harassment by my employer, this stopped calls to my employer. CCB attempts to intimidate people with the threat of credit rating destruction and throwing insults at people while on the phone. I feel sorry for the poor slugs who work for this company, as they work 7 days a week violating numerous fair practice standards and state statutes.My balance is now more than double my credit limit, with no resolution in sight. Beware of CCB, got to your credit union or a local bank and open a cash secured card, but DO NOT open a Cross Country Bank account. Dave Cincinnati, Ohio
Entity: Boca Raton, Florida
30, Report #17577
Mar 25 2002
12:00 AM
Cross Country Bank ripoff Boca Raton Florida
Notice to anyone deciding to do business with this company DON'T!!!!!!!. The fee's this company charges are rediculous. This company is designed to keep you behind, and they claim that there is no one to direct your complaints to directly. Over the years that I have held this account I have never felt so ripped off in my life. This company makes be fell like I'VE been arm robbed everytime I recieve my bill. It took me a while to realize, but I will no longer do business not only with this company, but I will now do my research on any credit card company that I decide to business with in the future. I think it is great that I am not alone on this issue, and I am dedicated to do anything needed to insure that results in this matter are addressed, so that no one else goes through the uncomfortable experience that I have gone through. Anthony Glenwood, Illinois
Entity: Boca Raton, Florida
31, Report #7221
Oct 19 2001
12:00 AM
Entity: Nationwide
32, Report #12427
Jan 24 2002
12:00 AM
Cross Country Bank Heres A Hint
Here's a little hint that I found out.... CCB employees do NOT like it when you sing to them! Especially in a very loud screeching voice. I even had one representive tell me to take voice lessons. It won't stop the calls-- but its fun and a great stress reliever! PS- Try Happy Birthday! Click here to read other Rip-off Reports on Cross Country Bank
Entity: Boca Raton, Florida
33, Report #13685
Feb 09 2002
12:00 AM
Entity: WILMINGTON, Delaware
34, Report #13702
Feb 09 2002
12:00 AM
Ripped off by Cross Country Bank Fraud Victim
I have been with Cross Country bank for seven years, last year I had called to inqure about my account, three days later a check in the amount of $130.00 cleared my account, I called my bank to invesigate this check and was told applied credit services (Cross Country bank) had submited this check, the thing was the check was off 5000 numbers in sequence, I informed the bank to send the check back, they did and two days later the check cleared. Knowing that this credit card company is less than trust worthy, I took matters into my own hands and withdrew the money through a cash advance to keep from destroying my checking account. Ten days later I received a letter stating that the check was returned and that a $27.00 fee had been applied to my account. I called immediatly and spoke with Missy in the collection department and let her know that the check was not authorized by me, now looking back she never acted like it was anything new, she explained the matter would be investigated and all fees would be reversed, almost a year later and all fees have not been reversed. I have written letters and received back a apology about my inconvience but only had a overlimit fee reversed, that is a slap in the face due to the hundreds of dollars they have charge me for there mistake. The collection department has called home and work so many times you would have to have a personal assistant to keep track. I have closed my three accounts and noticed last month that even on a closed account Cross Country bank will charge you an annual fee if you still have a balance, when I called to ask what it was for the customer service rep told me to mail out the statements, give me a break what about the high intrest I think that takes care of the .50 cents a month it takes to generate a statement. So I really have to laugh at the people that are calling the others dead beat and stating that Cross Country customer service is so great, and the rebutals from the customer service staff, and collection department like someone said in one of the hundreds of complaints people have better things to do than make up stories. Cross Country bank needs to be investigated, so my next step and I urge others is to write a letter to the Visa corporation with plenty of documentation to support your facts, and take the name of the collectors and the times they call and what they say, and read the fair credit act, and if they violate it file a complaint with the trade commission.
Entity: Wilmington, Delaware
35, Report #13422
Feb 06 2002
12:00 AM
cross country bank check redeposit ripoff charges
a payment was sent to make up for a late payment cross country said it was returned and charged $30 to redeposit and added this charge to my credit card after checking with my bank that issues my checks announced i never had a returned check from cross country bank. socoyia tulsa, oklahoma
Entity: Nationwide
36, Report #13650
Feb 08 2002
12:00 AM
Cross Country Bank Rip-Off Scammers
About a year ago I got a letter from Cross Country Bank stating that I was pre-approved for a Gold Visa. I applied for the card. I got the Gold Visa after two weeks. Got a whopping $350 credit limit! Having credit problems in the past, I didn't mind because I need a major credit card for rental cars, hotels and stuff. I was never late on my payments and I usually pay a lot more than the amount due (usually $150-$200). During the holidays, I decided to pay off the entire balance on my card which at that time was $305. A week later, I went to go Christmas shopping, and decided to use the card for a purchase of about $60. Low and behold, my card was declined. So I was wondering why it was declined when I paid off the entire balance over a week ago. So called CrossCountry Bank (long distance)and ask why my card was declined. They told me that they froze my account until my payment cleared the bank. I asked them why when they never did before. They told me that because I made such large payment. They told me I had to wait 12 days before I can use my card again. So that was the beginning of our good relationship. I now pay close attention to all my bills. I recently noticed that I was being charged cash advance fee on my account when I never use my card to get cash. I'm still waiting for explanation from these scammers.
Entity: Boca Raton, Florida
37, Report #12853
Jan 30 2002
12:00 AM
Cross Country Bank Charged before I charged.......
I applied for a credit card onling from Cross Country Bank. With in 10 minutes they said I was approved. I recieved a letter in the mail telling me that as soon as I pay the annual fee I would get my card. Well I paid the $35 dollars. Now I got my bill I cannot believe it they charged me $50 for Annual fee, $100 for Origination fee, $30 for over my limit fee. Well first I was never told about the 50 or 100 fee!!!! and I would not be over my limit if they did not charge me these fees without telling me. when I called them they told met to bad I have to pay it or they will make my credit worse than it is. I am trying to bring my credit back after having cancer and this is how I am helped. I cannot believe they can do this to me..... Laurie Pioneer, CA
Entity: boca raton, Florida
38, Report #15327
Feb 27 2002
12:00 AM
Cross Country bank This company stinks!!
The company gave me $400 in credit and added $175 in charges. Than when I tried to enter into a credit counseling company to try to pay them off, they REFUSED! Jill Matthews, North Carolina
Entity: Nationwide
39, Report #15215
Feb 26 2002
12:00 AM
cross country bank/miss appled payment
I made a pymt with a money order. The next bill I recieved showed no payment. I sent it off in plenty of time. It now had a late penalty of $30.00 and because of the penalty it put me over my limit, and so I was charged another $30.00 total of $60.00 now on my balance. I called Crosscountry and I was told to get a copy of the money order front and back. This takes about 6-8 weeks from the money order company. Because I couldn't 2 payments at once and even though I made the next one they sid it was late becasue that payment to the last months bill. So once again late fee & over limt fee. I was paying 30.00 a month but was being charged $60.00. When I finally got the money order showing proof that they cashed it they said the numbers were not clear to find out where it was applied to so I was S.O.L.!!!! I had to pay $245.00 to catch up. For a payment I really did make. Bonnie Click here to read other Rip-off Reports on Cross Country Bank
Entity: Nationwide
40, Report #16208
Mar 07 2002
12:00 AM
Cross Country Bank - Relentless scam artists
If you are ever invited to obtain a Cross Country Bank credit card run for your life! These folks are the ultimate scam artists. They hit you with little charges that push you over your credit limit causing an over limit fee and if you are one day late with a payment they slap you with a late charge and then start calling you relentlessly, numerous times a day. They even try calling you at work, which in my opinion is sheer stupidity at it's finest. How in the world are you going to be able to maintain a job and earn money to pay these people when they are calling your place of employment and harassing enough to get a person fired! When you tell them to stop they say they won't - however there is an organization you can now call to report them for contacting you on your job and they will be fined $5,000 - let's call on these tactless folks and perhaps if enough people band together we can put an end to their underhanded tactics!!! If you want to keep your sanity do not apply for one of these cards EVER!!!! Click here to read other Rip-off Reports on Cross Country Bank
Entity: Boca Raton, Florida
41, Report #19035
Apr 17 2002
02:18 PM
Cross Country Bank ripoff Baca Rotan
This is a case of harassment. I receive calls two or three times a day from these people looking for an individual that does not live at my home. I keep telling these people the person they are seeking does not live here nor do I have a forwarding address or telephone number. These people are relentless! They will not quit calling. I have told them time and time again. I have been nice. I have been angry. I have been testy. I have asked to speak to a manager. I have threatened them with a lawsuit. I have written a letter to the PO Box. Still they call. I am now going to write them again. Larry Vacaville, California
Entity: Baca Rotan, Florida
42, Report #8933
Dec 09 2001
12:00 AM
cross country bank what a joke
they will rip you off with activation charges, make your account be over the limit to charge high over the limit charges, and does not believe in credit line increases.
Entity: huntington, Wisconsin
43, Report #9026
Dec 11 2001
12:00 AM
Cross Country Bank - SCAM - Disgusted and Ridiculous Business Ethics
Speaking of SCAMS..........Recently I was approved for a credit card with Cross Country Bank (my understanding, they approve everyone, even BIN LADEN, that's why that A** wipe has so much AMERICAN MONEY!!!). After about a month of phone calls, I finally received a letter from them stating I had to pay a fee of 35.00 due to criteria received from a credit reporting Agency before thay could process my request. Well, I sent in the 35.00 bucks plus a fee of 8.95 by Money gram, CASH mind you. I spoke with two different people on the phone the very same day telling me that I'd receive my card within a few days of receiving my payment. So i went by money gram and supposedly it was to get there within ten minutes. After a few days and speaking with more than five reps., i called once again to check on the status of my card and they tell me that there is a 9 day waiting period and then my card is printed and i should get it within 12-15 days, three of those days being a holding period for mail out~ WHAT THE F***?!?!?!?!? To top it all off, my credit limit is 250, but yet they say I am only allowed to use 135.00, considering 100 in origination fees and 50 in annual fees. If you ask me, this is a rip off because of all the time and hassle and MONEY to even GET the damn thing, is definately NOT worth a mark on my credit report that I am trying hard to re-establish! I have talked to a total of 7 reps and each one of them has told me something totally different. I applied for this card on October 2, 2001 and have YET to receive it, here it is December 12, 2001. Capitol One Visa sends theirs within 7 days, can anyone explain why there are such hypocritical people in this world?? You Osama Bin Laden a** wipes! That towel head can eat my S*** and DIE!!!! Did'nt your parents teach you anything?? Oh excuse me, maybe your parents need a little a** kicking themselves!!! SCHEEZ........ Click here to read other Rip-off Reports on Cross Country Bank
Entity: Nationwide
44, Report #9945
Dec 25 2001
12:00 AM
cross country bank deceviers
i want to make a complaint against cross country bank when i first applied for the card i gave them all my information then i got the card i called to see how much credit i was allowed and was told i had a credit limit of $350 well later on i called to see how much my payments were going to be and was told $34 a month i askes how much credit i had and was told $188 i asked why and they said that was their fees and after two payments i could get more of a credit line so i then actvaded the card well when the bill came in the payments wer $78 amonth and that i was over my credit limit i said no i wasnt but they argued with me that i got mad and hung up they called right back and kept repeating when are you going to pay this we want our money i replied that i didnt owe this amount and hung up a gain they called back i said i dont want you callin me again and they said we will everyday till you pay all of this again i hung up well they have called every hour or two sunday till saturday from 8:oo am till after 10:oopm i told them also that i live on a limited income of ssi and ssa that if i had known the fees were going to be this high i wouldnt have activaded the card i have been threatened with fraud charges and acussed of stealing their money please if anyone knows how to get them to leave me alone i wish they would tell me how thank you shirley campbell portsmouth, oh
Entity: broch raton, Florida
45, Report #9972
Dec 26 2001
12:00 AM
I have never experienced the bad business practices like I have with Cross Country Bank. Once I saw how they were adding fees that were excessively high and almost daily, I cancelled my account. Since that time I have received continous phone calls. In the last few days, I received 3 calls one day within 5 minutes. Today I received 6 calls within 10 minutes. Even after I told them to quit calling. I have faxed them telling them I am cancelling my account and that I want the balance to reflect that. I have even sought help through a credit counseling company and have told them that. Their response..........we will keep calling you and it does not make a difference. I do not mind paying for what I owe but this company in my opinion is running a scam. They need to be stopped. Cross Country cannot keep harrasing consumers and get away with it. I do know that Federal Debt Collections Practices Act of 1977 is suppose to protect consumers. I think a class action suit is needed and in order to keep Cross Country from claiming anymore victims.
Entity: Boca Raton, Florida
46, Report #5037
Apr 28 2001
12:00 AM
CROSS COUNTRY BANK offices in BOCA RATON FLORIDA are actually CROSS COUNTRY BANK in Delaware. Like a previous writer, I had to hide behind caller ID because of repeated harassing calls from CROSS COUNTRY BANK credit card debt collection. They told me several times their records would be corrected and my name and number removed. Naively, I trusted the integrity of the supervisors I spoke to, but the calls, sometimes 2 or 3 a day, did not stop. I found a CROSS COUNTRY BANK web site which was a sounding board for numerous other victims of their credit card collection harassment and got the first solid information which actually worked. CROSS COUNTRY BANK is chartered by the state of Delaware. I wrote to the Delaware State Banking Commissioner and explained my problem. Within a matter of days, I received a response from the Bank Commissioners office and about 2 weeks later I got a letter from Cross Country Bank apologizing for the unwarranted collection calls. I don't have the address handy, but contact the State Banking Commissioner in Delaware and you should get the help you need. Also, my state Attorney General's office (Maryland) passed my complaint through 4 different offices and agencies, and I just got a letter from THE FEDERAL DEPOSIT INSURANCE CORPORATION who advised me that they also contacted Cross Country and were told that the calls had stopped.
Entity: WILMINGTON, Delaware
47, Report #35655
Nov 19 2002
02:06 PM
cross country bank ripoff unlawful billing practices
I sent in enough money to pay my credit card off in full called to close the account the representive said I had a 13.00 credit 5 days latter I got a bill for 44.00 one of the items that they billed me for was for 30.00 for over my credit limit which is insane since I had a credit and the account was closed they also billed me for credit insurance. Lisa Missoula, Montana
48, Report #35837
Nov 20 2002
05:47 PM
Cross Country Bank ripoff new york new york
I have been called several times by Cross Country Bank informing me that a payment hasn't been made on my credit card with them. WHAT CREDIT CARD??? When I informed them that there must be some fraudulent activity they said that maybe you should call everyone you know. I asked them to please send me any information that they may have on this card so that I could take the appropriate actions against whoever I might need too. Here's the kick in the head....they told me, look at your credit report. Approximately four days later I received a call from a collection agency who said the account has been turned over to them. They suggested that I go to any Cross Country Bank to retrieve the information. Now being that I work 14 hours a day, and there's no Cross Country bank anywhere near me, what is one to do. Someone is apparently using my information and has run up a credit card and has had the nerve to even make payments!! Gregory New York, New York
Entity: Internet
49, Report #33970
Nov 01 2002
08:38 AM
Cross Country Bank ripoff Boca Raton Florida
These people are ripping me off in a major way. They are charge me outlandish finance charges. Cash advance charges for card that I personally deactivated. I am trying to pay off this card, and these people are making it impossible for me to do this. Is there someone out there that could give me some advice regarding this matter. I am sick of this account. I wish I had never applied for this card. I making over 35.00 every month, and I am constantly being hit with late fees!!!. Ne Tosha Stamford, Connecticut
Entity: Boca Raton, lorida
50, Report #37233
Dec 04 2002
10:27 PM
Add us to the list of consumers who have been totally ripped off by this Cross Country Bank credit card scam---we paid them off in full and closed the account in september......they say the payment was late...finally three months later they send a bill for $76.00 for an account that was paid in full (ahead of due date) and closed---they are extremely nasty to deal with--and I would like to know where to report this to, surely there are government safeguards for the victims of these scam artists. This company needs to be put out of business fast. Roger Forsyth, Missouri
Entity: BOCA RATON, Florida

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