HOME DEPOT Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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On May 15th I made a $1,000 payment to my Home Depot credit card (on a $2700.00 balance). On the 25th of May a payment posted to that account from a... balance transfer I had made, leaving me a balance of just over $200. On July 6th I received a call from Home Depot Credit Department, telling me I... ago I went to Home Depot to buy a bag of potting soil (for $10.88) and 2 small plants; for a total of less than $25.00. The cashier said she received...
Updated at: Jul 30 2004 06:12 PM
Bought 10 ft. of 1/2 in. sched. l pipe for $4.96. Ran short on project and went back to buy a 5 ft. section and low and behold it is the same price as 10 ft. piece, which they will cut for free. nothing like double charging!!! I worked for a co. which sold lbr. to HD. They do not buy by NELMA grade, which controls the quality of Eastern White Pine, they use a grade they call APG, which means apppearance grade. As long as it looks good it...
Updated at: Dec 06 2003 02:00 PM
here again. Then to top it off I get home and call regional office and they tell well we can file a report but as far as getting my money back sorry we...
Updated at: Nov 15 2003 08:20 PM
Depot on August 9, 2007. The entire job was paid for in full by us on August 9, 2007 but our Kitchen was delayed for over 5 mos. by Home Depot. As a... result we were not able to use the kitchen at all during the entire Holiday Season because we had no cabinets or running water. Home Depot measured... the space incorrectly not just once but 3 times causing the cabinets to be re-ordered 4 times. Home Depot also ordered counter tops that did not fit...
Updated at: Jan 13 2008 12:41 PM
In May of 2004, I purchased a Maytag washing machine from the Home Depot in Greer, SC. I also purchased what was supposed to be a 4 year warranty... . The receipt said 3 year warranty and they cashier explained to me that the 1 year factory warranty plus the 3 year Home Depot warranty made it 4 years... they could not accept the info from the consumer. I contacted a Lisa James at the Home Depot store in Greer, SC, and she had me fax the paperwork to...
Updated at: Feb 17 2006 12:16 PM
small hole in one screen. I got in touch w/Home Depot Corp office & was ignored. I called the store & a man named Greg told my husband to come...
Updated at: Feb 12 2006 06:58 AM
Home Depot installed furnace without connecting the exhaust vent. Carbon Monoxide almost killed 2 seniors. When I complained to Home Depot's Head...
Updated at: Jun 08 2006 11:03 AM
so first of all i was skeptical of going to home depot in the first place so i decided to give it a try. All the other employees were very polite and... i'll be ready to confirm your order. So you think thats bad i get to home depot to pick up my order and its completely F up(excuse my french). So... this I will never ever in my lifetime spend a dollar at this scummy racist dirty home depot again( by the way i wasn't even hispanic in the first place...
Updated at: Feb 19 2008 04:24 AM
Purchased a refrigerator, range, and dryer from home depot on 12-27-03. Told at time of purchase that the range was not in stock so it had to be... never recieved a call so about 3 or 4 days after the estimated arrival date I called home depot, only to be told that my appliances had been sitting there... deliver between 2 and 5 in the afternoon. I work 2nd shift so this time frame was unacceptable. I had to call home depot and complain. The installer...
Updated at: Feb 15 2004 11:55 AM
I am highly disappointed with Home Depot and their choice to partner with a company that is fradulent in their advertising and customer promises... Depot Gift Card. I should have looked at RipoffReport.com before dealing with this company, but I chose to purchase a home warranty with them solely... because they were providing Home Depot Gift Cards. To date, despite several attempts since February 2008, I have yet to receive my Home Depot Gift...
Updated at: Aug 06 2008 07:23 PM
. Installers were on time, however the door was 4 inches too short. The installers informed us that when Home Depot placed the order for this custom door to... be manufactured and delivered to Home Depot. They used wood to cover the missing part. Needless to say we cannot use that door until the correct... is the second door we have had replaced by Home Depot and we did not have any problems with the first one. I will keep you posted as to what I happens Laurie Haslet, TexasU.S.A....
Updated at: Aug 07 2008 09:39 AM
The door and sidelights were installed in March, 2008. I was told the glass would be re-ordered and replaced immediately. I have been to the store 4 or 5 times, only to be told that it would be ordered right then, which didn't happen. Then I was told that the original salesperson wasn't in that day , but she would call me the next morning. That didn't happen. So, I called customer service and was told that they just ordered the glass and it...
Updated at: Sep 14 2008 06:42 PM
I have a Husky 3 gal. air compressor.  Really liked it until the belt broke.  I have called home depot asked who worked on them, because I... internet looking for a schematic of the machine and trying to find a website that didn't involve Home Depot, I find that this particular brand is made for... HOME DEPOT.  However, they don't know anything about it. The 800 number on the machine does not work and hasn't for over a year, according to a...
Updated at: Aug 19 2011 05:28 PM
I went to Home Depot for a barbecue grill.  After choosing one, I went to purchase.  However, ALL of the grills are pre-assembled per their... all of the parts are there.  Thanks Home Depot for your free service and costing me more money.... free assembly promotion.  An assembled grill will not fit in my SUV.  So I was forced to rent their truck for $19.99 in order to take home...
Updated at: May 20 2012 03:04 PM
This is Steven and Joyce Hamlett coming to you again about what Home Depot did to our home 5 years ago. We never had a leak in the home for the first... 22 years that we lived here. We decided to upgrade the mobile home with new siding and we chose Home Depot to put the new siding on and it increased... water coming in to the 4 corners of the mobile home. The person that Home Depot contracted to do this siding job forgot to reattach the metal space in...
Updated at: Mar 09 2012 07:41 PM
Bought a (30 gallon) Husky air compressor from my local Home Depot store recently. The instructions on the compressor say to release the compressed... dishonest when intentional or otherwise cretinous. Home Depot said they had no replacement parts and curiously enough had sold off the remainder of their... critical of what I buy from Home Depot in the future. I must say that I have had great service and unbeatable prices from Home Depot in the past. So I...
Updated at: Apr 09 2012 04:21 PM
even if it isn't, they still will charge the 15% restocking fee.  Home Depot gave me the wrong number twice for the Maytag repair number and I... spent over 45 mins on the phone to get these wrong numbers.  I just want a washer that works.  Home Depot doesn't stand behind the appliances... they sell.  Home Depot wants to give me a 3 weekend project of having repair guys come out to be able to eventually have Maytag take it back. ...
Updated at: Mar 20 2010 11:51 AM
reprehesible and beyond belief. If you are thinking of doing any work to your home I would think twice about whom you deal with. Florence kensington, Prince Edward IslandCanada...
Updated at: Jul 17 2009 03:35 PM
My husband closed our Home Depot account so we could pay it off. He just received a statement, and they have increased the interest rate to 75...
Updated at: Jun 30 2009 11:15 AM
who can do that. That answer seemed strange to me because Home Depot has sent people to install carpet, install bathroom and kitchen tile, install bath... fixtures for me without any problem. That was just a big put-off and I have never heard from them since. I had just spent nearly $7,000 with Home... Depot and was treated in such a uncaring manner. They talk like you are an important customer when you spend your money with them but they do not stand behind their products. Myra Jacksonville, FloridaU.S.A....
Updated at: Nov 09 2008 03:20 PM
Home depot trained and provided me detailed sales literature in their roofing program I believed and sold hundreds of thousands of dollars in roofing...
Updated at: May 24 2013 07:23 AM
 Online order for the Deal of the Day showerhead for $49. When I got the part when I needed to enter my Credit Card # the price was $135.00. Went to chat with Casey who said the price would change when completed the entry and submitted the order. Did that and the price did not change. Went back to chat only to find the chat is off line.This was at 10:35 AM. Waited till 2:PM to see if my credit card had been charged. Sure enough $135.00 + tax...
Updated at: Jun 03 2013 08:37 AM
Money expended:   5/13/12 home depot kitchen remodel loan approved $15000  6/28/12 $900 on home depot credit card for electric & soffit work    9/8/2...  $100 out of pocket for plumber 2nd visit  11/13/12 $355.19 on home depot credit card final payment to home depot    10/9/12 $196 private hired... .  Home depot left me with holes in the walls and around the light fixtures, no range hood installed, no tile installed, and informed me I owed them...
Updated at: Mar 09 2014 11:40 AM
Ripped off $120.00 from rebate advertisement during the Labor Day Paint and Stain Sale at Home Depot in Osage Beach, Mo.   They offered from 9/3/2015... have had to for years yet. So went  to Home Depot in Osage Beach, Mo.,  purchased during the rebate offer, actual date was 9/6/15. They had a big turn...
Updated at: Oct 16 2015 02:08 PM
I hired Home Depot and pre-paid them over $8000 to install tile throughout my condo.  I am doing a complete renovation.  My order called for Sanibel... complete hook up and dripped for 2 days, ruining my cabinets and flooding the drywall in two rooms.   Home Depot immediatley stopped talking to me and... white tile with Alabster grout and 5.25 inch baseboard throughout the home. The materials for the installation arrived a few days before work was to...
Updated at: Apr 21 2016 06:16 PM
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