PREMIER PREMIUM COMMUNICATIONS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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76, Report #118487
Nov 17 2004
03:54 PM
Premier Premium Communications RIPOFF NO WAY Fort Worth Texas
We are not going to paying for this phony bill. It is a lie and we are Christians who do not even think of going to Adult web sites. What a RIP OFF! I will fight this as long as it takes! Joe Pueblo, ColoradoU.S.A.
Entity: Fort Worth, Texas
77, Report #122093
Dec 09 2004
05:37 PM
Premier Premium Communications ripoff Fort Worth Texas
They sent us a bill for a pay per view website. The phone number is;44-207-335-84 to the united kingdom for 6 minutes and a charge of 30.00. The phone line that we use is only good for local calling only absolutly no long distance allowed on our phone. Julie aiken, South CarolinaU.S.A.
Entity: Fort Worth, Texas
78, Report #122128
Dec 09 2004
09:53 PM
Premier Premium Communications try to ripoff Forth Worth Texas
I received a bill in the middle of October that could't be done at home because at that time eveyrbody was either working or at school, I file a complaint with this comapany and never answer me back. Now I received another bill from them for $305 and I am totally disgusted. I know for sure there is no way we could make those conecctions because the computer is in an open space between the living room and the kitchen so everybody can actually see and observe whats going on. Olinda Milford, DelawareU.S.A.
Entity: Forth Worth, Texas
79, Report #122291
Dec 10 2004
09:39 PM
Premier Premium Communications ripoff Fort Worth Texas
I received a bill for $60, Plus was charged on my phone bill for another around $25, for calls that were not made from my house. We were not home at the time in question. I tried contacting the company and was unsuccessful over the phone. I emailed and received a response from a George with very vague answers. I do not know if my claim is taken seriously and am very upset about such a bill. I really need some action and these two bills taken care of. Ken miami, FloridaU.S.A.
Entity: Fort Worth, Texas
80, Report #122409
Dec 11 2004
07:45 PM
Premier Premium Communications ripoff Fort Worth Texas
I received a bill for access to a pay per view website supposedly on 11/24/04 at 12:25 pm. No one was using the internet or computer that time of day!! Also, my internet service is through my cable company, not through a phone line!!! How can I be charged for phone service when I access the internet through cable? sincerely Johnny gallatin, TennesseeU.S.A.
Entity: Fort Worth, Texas
81, Report #122435
Dec 12 2004
02:13 AM
Premier Premium Communications ripoff dishonest fraudulent billing and correspondence Fort Worth Texas
Recieved billing invoice in mail November 30th from Premier Premium Communications.It stated that on 11-17-04 my computer had accessed thier web site two (2) seperate times between 9:49 and 10:29 for a total of thirty-seven (37) minutes. The fees are explained as follows.$6.99 per minute with a minimum of six (6) minutes.Where $5.00 per minute is an entertainment fee billed directly to you by Premier Premium Communications and the remaining $1.99 per minute is billed to your local phone bill for international long distance. The total of the bill is $185.00 Plus what is going to be billed on my regular phone bill. The only option they give you for correspondence is to write them at Premier Premium Communications PO Box 10718 Bedford NH 03110 or e-mail.They also list a phone # of 1-800-918-9057 but with the information that they will not issue any credit or refunds or acknowledge any billing disputes over the phone. We had no phone service the night in question- Ron Milwaukie, OregonU.S.A.
Entity: Fort Worth, Texas
82, Report #122239
Dec 10 2004
03:07 PM
Premier Premium Communications ripoff Fort Worth Texas
From me when I received the bill. Email sent on 27 November 2004: On November 27th I received a bill dated 11/15/2004, invoice number 361939, from you (Premier Premium Communications) for a long-distance call made from my home phone to a pay-per-view website. This is technically impossible, as I don't have long distance service from my home phone. Therefore your billing statement is incorrect. I would like you to remove this charge and remove my name from your billing directory. From them on 27 November 2004: This is your confirmation email confirming that your inquiry has been processed, and that a customer representative will be contacting you within the next 24 hours. Your ticket number is 13845, please keep this number handy as it will assist in making sure that your inquiry is handled in the quickest and most efficient manner. Thank you for using Premier Premium Communications. Regards, Customer Service Premier Premium Communications Reply to my email sent on 27 November 2004. Reply received the same day: Dear Russell, Somebody who had access to your computer had placed an international call to the United Kingdom through our billing software to access a premium rate Internet web site on a per minute basis. We provide billing for a variety of premium rate web sites including sports information, games, music, chat, and others. Our solution works in a similar fashion to 900 services, but has been specifically optimized for Internet services. You had inquired specifically what web site was accessed. Our records show that a call had been placed to a premium rate adult website called Live Web Cams. Premier Premium Communications does not own this site and simply is a billing company. We use the same technology as 911 to trace the call and determine what address the traced phone number belongs to. In extremely rare cases billing errors do occur where a customer would get a bill for a phone number that does not belong to them. These rare cases occur when a phone number was reassigned to another subscriber and the local exchange carrier databases were not updated immediately. In such cases we do credit for the call placed as required by law. In order to be billed on a per minute basis the user needs to take several actions. First action the user would have to take is accepting a certified download. The second action the user had to take was read through a legally binding disclaimer which started the cost of the call and also stated they either had to be the telephone line subscriber or have permission from the telephone line subscriber. Once that step was taken the billing solution would disconnect them from their standard Internet service provider and reconnect them to a premium rate Internet service provider in the United Kingdom. Once the connection has been established, the premium rate web site is shown. Finally once our billing software establishes a connection to our remote billing server in the United Kingdom, the first 2 minutes aren't billed allowing the user plenty of time to disconnect from the service and not be billed if for some rare reason they made a mistake despite our previous precautions or are not interested in the premium rate website content. Even if you as the telephone line subscriber didn't make the call, you are still responsible for any charges that a minor or guest may have billed to your telephone. According to the Michigan Public Service Commission website (source: http://cis.state.mi.us/mpsc/execsec/alerts/900number.htm) It doesn't matter who dialed the 900 number a minor, a guest or someone working in your home the call will be billed to the telephone number of a call's origination and the billed party will be responsible for paying the charges. These 900-number service providers are usually unable to verify authorization or the age of callers and are not required to do so. The rates they charge are not regulated by anyone! The Massachusetts Attorney General web site (source: http://www.ago.state.ma.us/sp.cfm?pageid=1187) also adds: Q: If my minor children made calls to a 900 number, am I responsible for the charges? - Beverly from Mattapan, MA A: Beverly, the general rule is yes, the consumer of record is responsible for any calls made on his or her telephone. In addition to 900 numbers, pay-per-call services may also include long distance or international numbers, or a local number from which the service calls you back collect. Although our service does not terminate to a 900 number, we are given the same rights and also have to comply with the same regulations under the Telephone Disclosure and Dispute Resolution Act. For a summary of your rights and our responsibilities please view the back of your invoice. You are still liable for the charge and payment must be made. Failure to make a timely payment will result in your account with us to be in default and will be forwarded to a licensed collection agency. Your credit rating will be affected if you default on this bill. Furthermore, you will be liable for all collection agency and attorney fees that we have incurred which can double or even triple the amount you owe to us. We accept checks and major credit cards. If you wish to use a credit card to pay your bill, let me know and I can offer you a 5% discount on the amount due. If you wish to pay by credit card, please go to the following url: premierpremium.com/creditcard.php Please reply back and let me know when you expect to be making a payment and what payment method you plan on using. If you still have more questions, please feel free to ask them. If you do not reply back and/or do not mail in any sort of payment within the due date given your account will be considered in default. Regards, George Premier Premium Communications My reply, same day: Dear George, As I stated earlier, this bill was incorrectly directed. Neither I, nor anyone in my home has ever visited an adult website and I do not entertain guests in my home. The bill you claim is my responsibility to pay does not belong to me. Russell December 09, 2004 After receiving another bill on Dec. 09, wanting even more money!! I sent them this statement to which I've received no reply as of yet. Dear George, Once again your company has incorrectly billed me; invoice number 411344, for accessing a Pay-Per-View website. As with the last time I was billed, no one in this household has ever used this service. Please notify your billing department of this mistake. Sincerely, Russell Russell Middleburg, FloridaU.S.A.
Entity: Fort Worth, Texas
83, Report #122247
Dec 10 2004
04:12 PM
PREMIER PREMIUM COMMUNICATIONS ripoff extortion con artists dishonest fraudelent billing FORT WORTH Texas
Today I received a bill from some company named Premier Premium Communications. The amount of the bill is $90.00. Supposedly this charge is for access to pay-per-view websites which occurred on November 22, 2004, beginning at 1:04PM, and lasting 18 minutes. I find the bill and charges to be totally ludicrous since I was not at home during that time and neither was anyone else. I did not nor have I ever accessed any such website. It is beyond me as to who this company is or what type of racket, con game or scam they are running. They need to be stopped. Irene JACKSONVILLE, FloridaU.S.A.
Entity: FORT WORTH, Texas
84, Report #122557
Dec 13 2004
07:59 AM
Premier Premium Communications ripoff Fraudulent billing Modem Hijacking Fort Worth Texas
I am also among the growing bunch of people being scammed by PPC. I just got my bill this weekend for 2 calls to the UK at +44 207 335 84. I have not received my regular phone bill to see what damage was done there. This bill of $45 was only for 11/28/04. I can't wait to see what they want for December! My wife was doing some Christmas shopping online when she ran into some wierd problems with internet explorer. The system locked up and we had to reboot. Since then, my connection will disconnect at random times and pop-up window comes up saying Thank you for visiting our website. It then shows another pop-up with three porn images and some text. When I try to reconnect, I get an error that the modem is already in use even though I can no longer browse the internet! At that point, I usually reboot. I appreciate reading what others have done in terms of reporting this. I will follow suit and contact the BBB, FTC, FCC. Jeremy Fitchburg, MassachusettsU.S.A.
Entity: Fort Worth, Texas
85, Report #122479
Dec 12 2004
02:24 PM
Premier Premium Communications ripoff Bedford New Hampshire
I recived a bill in the mail and like others it was a call to the United Kingdom.The bill in question was $35.00.For 7 minutes of this so called Entertainment,But yet no one was up at the time of the call in question. There is a International block on my phone line, zModem Hijacking has happend to once before and I flat out refuse to pay for this.If they continue to persue this I will be contacting an attourney Delee Newport, TennesseeU.S.A.
Entity: Bedford, New Hampshire
86, Report #122487
Dec 12 2004
02:52 PM
Premier Premium Communications Ripoff Internet Billing Fraud Fort Worth Texas
Premier Premium Communications must be stopped and put out of business!We have recieved 2 fraudulent bills for services to a website we never visited. We weren't even home at the time our phone line was accessed!!! Our computer was sent a virus that attached itself to our modem. That modem was then linked to a phone # in the U.K. I refused to pay this boggus Bill!! So I emailed the Better Business Bureau, and talked to the Attorny General's Office. The BBB contacted us today. We won!!!! Premier Premium gave up without a fight, claiming they wanted 100% customer satisfaction! They claimed they have a live website to answer any Questions about billing. That's a lie!! All their Website does is leave you with more questions. They have 2 800#'s on my bills. I called them both. One you never get to anyone, it just keeps switching till you get a busy signal. The other was answered by a company called Hawkins Manufacturing. They knew nothing of this company; accept that several people had to called the 800# to complain. Apparntly Premier Premium Communications changed their phone# to avoid hasseling calls from ripped-off customers! You can beat this. It's fraudulent so they can't pursue you. Don't pay anything!! Call the BBB and your ATTY General!!!!!!! Allen Muncie, IndianaU.S.A.
Entity: Fort Worth, Texas
87, Report #122495
Dec 12 2004
04:28 PM
Premier Premium Communications dishonest fraudulent billing Fort Worth Texas
The company Premier Premium Communications has billed me for access to a pay-per-view website. This so called access was made without my consent and authorization. After further investigation, searching on the internet, I found that this was an internet hijacking scam, there were complaints from countless victims who had suffered the same outrageous attempt at theft. Christopher San Jose, CaliforniaU.S.A.
Entity: Fort Worth, Texas
88, Report #122619
Dec 13 2004
01:00 PM
Premier Premium Communications ripoff Fort Worth Texas
I received a bill with account number 636745942017/invoice number 4000687 dated 12/1/2004 for $105.00 The charges are for a call to the United Kingdom, 21 minutes Made from my home number to +44 207 335 84. This call was made at 06:20 AM. This is impossible as my whole family was in Springfield Missouri for the Thanksgiving weekend. We would have never called anyone in the country stated, and we didn't use our computer that weekend. This is a scam or ripoff I will not pay it. Eda Wright City, MissouriU.S.A.
Entity: Fort Worth, Texas
89, Report #122644
Dec 13 2004
02:30 PM
Premier Premium Communications internet ripoff Fort Worth Texas
I recieved an invoice from Premier Premium Communications about a month ago telling me I owed $155.00 for a 31 min. phone call to the UK +4420733584. I emailed twice and asked for the charges to be credited and my account to be closed... i got no response either time. In the mean time i discovered this site which eased my fears of this being a legitimate company, which has helped out a lot. The phone company reimbersed me the additional $200 in local charges so all that is left is to eliminate my so called balance with premier. Today 12/13/04 I got a 2nd bill in the mail telling me my account is now past due and it goes on that if they dont recieve a payment in 15 days they will forward it to a collection agency. Does anyone have any information on whether or not they have the power to pass these phony bills on to affect peoples credit? Also, are there any ways of contacting the credit companies to block any attempt by this bogus company to hurt peoples credit? I check the site regularly.. keep me posted so I know when these rip off artists get busted. Matt eastern, North CarolinaU.S.A.
Entity: Fort Worth, Texas
90, Report #122760
Dec 14 2004
08:36 AM
Premier Premium Communications RIPOFF FRAUDULANT BILLING Fort Worth Texas
I was billed for a call to the United Kingdom via an Adult Live Web Cam Site that I have never been to. Company didn't even get my address correct. Unfortunately the post office fixed it for them. They are insistant that I pay this fraudulant bill. Lisa Tulsa, OklahomaU.S.A.
Entity: Fort Worth, Texas
91, Report #122775
Dec 14 2004
09:35 AM
b Premier Premium Communications Ripoff Modem Hijacking Fort Worth Texas
The same familiar story...Premier Premium Communications hijacked my modem and began using it to illegally access the same phone number in the United Kingdom. I first received charges on my telephone bill (which I had credited back to me)...I then received a bill in the mail from Premier Premium Communications about a week later. I promptly made copies of everything, sent it back to them, and told them, in no uncertain terms, that I did not want to receive any further bills or correspondence of any kind from them or any other company or person representing them, and if I did, that I would be forced to take legal action. Guess What?...I received this month's phone bill with new charges from PPC...and I also got another bill from PPC with the initial charges plus the new charges for a grand total of $210...No surprise to me... I am currently filing complaints and charges with the FBI Internet Fraud Division, Attorney General (Wash. D.C., Texas, and New Hampshire), Federal Trade Commission, Federal Communications Commission, Better Business Bureau (National, Texas, New Hampshire), United States Postal Service (Mail Fraud). In addition, I warned them that if I received anything from them again, I would not only be billing them for my time, but any legal counsel...I have a lawyer working on this as we speak...they're going to get themselves a nice big bill of their own...those thieves are going to pay through their noses!...Bring It!!! Frank Hopedale, MassachusettsU.S.A.
Entity: Bedford, New Hampshire
92, Report #125306
Jan 01 2005
09:28 AM
Premier Premium Communications ripoff hijacking fraudulent billing Fort Worth Texas
Like the other people, I have been receive two bills from this company in the amount of 60$ for some websites in England that they claim I have dialed. Curious enough nobody was home at the time shown in the billing. First thing you do in a case like this is: DO NOT PAY the bill (is bogus anyway). Call your state general attorney, report them to FTC, BBB, or heck yeah any agency you can (even IRS - I am almost sure they don't have their real profits declared). The general attorney from the state I live (MI) already respond to me, and he told me the company (Premier Premium) is under investigation, being the high number of complaints they receive the last couple of months. Also write your own report on this website - the higher the number, the better, and don't be affraid - they don't have your SSN, driver license number, credit cards number, etc, all they have is a address from where anybody can find it on the white pages. There is another similar report you can read from Barry, New Hampshire sent on 12/15/04. He also suggested exactly what to do. John Clinton, MichiganU.S.A.
Entity: Fort Worth, Texas
93, Report #127487
Jan 15 2005
10:05 AM
Premier Premium Communications ripoff using scare tactics Fort Worth Texas
I too received in bill in December for $165.00 for an adult site in the UK. I have also been billed twice on my phone bill for calls to UK. I could not reach anyone by phone so resorted to email and was threatened the same way with the collection agency, bad credit line. I had been having a lot of problems with viruses on my computer and atttributed this to that problem because I know I would never view one of these sites and my husband said that he didn't either. I stupidly sent them a check for the $165.00, but the check has not been returned or cashed so I have no idea where it is at. After reading all these other complaints, I am going to stop payment on that check since it is out there somewhere for a month uncashed. I only wish I would have investigated this further before sending a check. Learned a valuable lesson. Angry in PA Mary Schnecksville, PennsylvaniaU.S.A.
Entity: Fort Worth, Texas
94, Report #122316
Dec 11 2004
03:06 AM
Premier Premium Communications ripoff Fort Worth Texas
I have received an invoice from these criminals just like everyonelese here. Thing was that I have not had that phone number (they claimed i used) for almost a year now. I don't even live at the address they sent my invoice to! I filed with BBB and FBI and dropped a line to Premier Premium. Within two minutes of getting an automated response, I get a mail from someone called George. (This was 2 am on sunday) read below: Dear ms. Sucker, Based on the investigation we have done, no billing errors have occurred. As a courtesy I have issued you credit on your bill, you do not owe anything and no further collection actions will occur. Regards, George Premier Premium Communications I think they automatically respond to the words like FBI or BBB. They need to be stopped. ms. sucker Lawrenceville, GeorgiaU.S.A.
Entity: Fort Worth, Texas
95, Report #122324
Dec 11 2004
06:50 AM
Premier Premium Communications ripoff Fort Worth Texas
I received a bill in the amount of $65.00 for a call to the UK +44 207 335 84 that I or no one else made from my computer. I am the only user, and on the day in question< I was not at home. I also had to get a credit of $26.65 on my phone bill for a long distance call to the same number. I am a retired telephone employee from a totally legitmate company, and this is a fraud. Janice newton, North CarolinaU.S.A.
Entity: Fort Worth, Texas
96, Report #122325
Dec 11 2004
07:41 AM
Premier Premium Communications ripoff internet computer piracy pay per view websites Forth Worth Internet
As a follow up, on their website they list they are members of the FBAA. NOT SO! The Bureau has requested that the company cease the use of the name Better Business Bureau and the initials BBB in company solicitations. At present time the company has failed to honor this request. This company currently has logos and links to other company websites. According to the BBB Code of Online Business Practices, Online advertisers should not mislead online customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of hyperlinks, seals, other technology, or another's intellectual property. THESE GUYS DAYS ARE NUMBERED! THEY BELONG IN JAIL. ALSO, AS SOMEONE ELSE MENTIONED, MY INVOICE # ALSO CONTAINS BIRTH DAY DATES...ANYONE ELSE? IT MIGHT HELP TO DETERMINE HOW THEY GOT OUR INFO..MAYBE A GENERAL LIST SOMEWHERE? THE MORE WE POST AND COMPLAIN, THE FASTER THESE THIEVES WILL BE OFF THE STREETS AND THE INTERNET! I HAVE FILED A COMPLAINT WITH FORT WORTH AREA BBB AND MASS. ATTORNEY GENERAL'S OFFICE (THEY ARE TOUGH ON CONSUMER FRAUD) Jan Worcester, MassachusettsU.S.A.
Entity: Internet
97, Report #123912
Dec 21 2004
03:16 PM
Premier Premium Communications Fraudulent Billing Forth Worth Texas
This company sent me a bill for dialing up a phone number in the United Kingdom (presumed to be an adult internet site that poped up on me). I neither consented to entering any site, charges incurred or establishing an account. I believe the company or it's client (since it may be a third-party billing operation) used spyware to get my IP address or otherwise hacked into my computer. Hence, my telephone number was hijacked to use as their account number. The companuy threatens to send your account to collection if you don't pay, so I sent my bill and a complaint to the FBI and DOJ for follow up. I later looked at some websites that mention that several state's attorney's generals are investigating the company for the very same fraudulent activites. The company has a business address of P.O. Box 155579, Fort Worth , Texas, 76155-5579, but a mailing address (for payment) to P.O. Box 10718, Bedford, NH, 03110. The telephone number is (800) 449-0293, but it is always busy. Make sure you report these guys if you get a bill that you believe to be fraudulent, I did. Charles Cypress, CaliforniaU.S.A.
Entity: Forth Worth, Texas
98, Report #126891
Jan 11 2005
01:15 PM
Premier Premium Communications ripoff Ft. Worth Texas
I received bogus bills from this company for November totaling $90.00! They have a 1-800 number from Mon-Fri 9-5pm making it difficult for me to express here at work just how disgusted I am so I e-mailed them. What I got was another bill 2 weeks later. I never made any calls to the United Kingdom +44 207 335 84. They also said on the bill my local phone would be billed which has not as of yet. I called the phone company to make them aware of these charges. I sent off a letter to the BBB today. I have since disconnected my on line at home cause of these dirt bags. Carole Indianapolis, IndianaU.S.A.
Entity: Ft. Worth, Texas
99, Report #118962
Nov 19 2004
09:14 PM
PREMIER PREMIUM COMMUNICATIONS ripoff FORT WORTH Texas
Received statement for Oct 21 5:44am $30.00, Oct 26 9:43am $30.00, Nov 1 2:16pm $30.00, Nov 1 2:18pm $30.00, Nov 1 2:19pm $105.00, Nov 1 2:41pm $60.00. Total $345.00 Oct 21 5:44am I was asleep, all other times/dates I was not at home. Stephanie fort worth, TexasU.S.A.
Entity: FORT WORTH, Texas
100, Report #119241
Nov 22 2004
09:53 AM
Premier Premium Communications ripoff Fort Worth Texas
We received an invoice for $270 for erroneous pay per view charges to an address in the United Kingdom. Not only were we not on line that particular day at the time posted, but our internet provider has confirmed that. This company is totally bogus and we have reported them to the Federal Bureau of Investigation. Our main concern is how they were able to use our telephone # for their billing document. Patrick Buffalo, New YorkU.S.A.
Entity: Fort Worth Texas, Texas

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