AUTHORHOUSE UK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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26, Report #412630
Jan 15 2009
06:49 PM
AuthorHouse Publishing Hard-sell Tactics Rips Off Partially blind 75-Year-old Woman And Thumbs Nose at New Mexico Attorney General Office Bloomington Indiana
In October 2007, I entered into a contract with Authorhouse to publish my book, El Mochito Sephardim From Northern New Mexico. The fee on the contract is $2,597.00. Five Hundred dollars was for Rapid Release and that sum has since been returned. The book is in two languages, English and Ladino, a Sephardic Jewish language, hence, could not be dropped in a one-size-fit-all program, which is what they did. The book was edited by top notch linguists. From the beginning errors appeared each time they sent the galley for approvasl. In January 2008, I wrote an email to the saleperson, Pamela Jay, telling her about the problem with their system She didn't answer the letter, instead, called promising that everything would be corrected and my book would be very special. With each galley, errors kept cropping up. Again in February 2008, I wrote Ms. Jay another email asking her to return the money because the work was completely unacceptable and what they were doing was criminal including charging me for their mistakes. I informed her that I would be writing a letter to the NM Attorney General. AuthorHouse knew from the inception that I was 75 and partially blind. The hard-sell phone calls began together with emails two and three times a day regarding corrected errors. The stress was more than I could handle so I signed the release for them to print the book praying that more errors would not crop up. In less then twenty four hours the book was printed and press releases nation-wide. Imagine my shock when my family saw errors throughout the book. I ordered AuthorHouse to stop the printing immediately because my reputation was at stake. I am a published writer however, El Mochito is my first novel. It's plastered on the internet. On April 14, 2008, I wrote a letter to the NM Attorney General's Office. The Office gave them ten (10) days to respond to my allegations. Nine months later Authorhouse has thumbed its nose at the Attorney General's Office who continues asking for their response. Nothing! Ignored! Mine is not the only complaint. The internet lists several lawsuits which Authorhouse has lost. As an American Consumer, I want justice. Sincerely, Jo Jo Rio RAncho,, New MexicoU.S.A.
Entity: Bloomington, Indiana
27, Report #565011
Feb 05 2010
12:55 PM
AuthorHouse Publishing Company Published a Book and only received Royalties the first year it came out Bloomington, Indiana
In 2006 The book was Published. Within the first 3 quarters of that year I received 3 checks for Royalty payments. Thinking they had sold 4 books, (2 in one quarter) Now four years later I have found many websites and consumers selling the book, over 50 as of today and my research has just began. I never received money for the sale of these books from AuthorHouse. All this time I thought the book never took off until what I found today. How disgraceful thinking the whole time the book was a waste of time and money getting it published until I found it selling not only in the USA but also International. I am still awaiting a response from AuthorHouse I am not a Happy Camper    
Entity: Bloomington, Indiana
28, Report #529913
Nov 28 2009
06:33 AM
AuthorHouse Publishing Company Trafford Publishing 30 day turn around. What a laugh Milton Keynes, Internet
AuthorHouse, which I am informed originates in the United States, having an office based in England (Milton Keynes), is the name that comes up, first, when seeking a publishing house that will undertake work for budding authors. AuthorHouse promises a 30 day turn around, that it is extremely professional. This is just how professional they are: 1) Three manuscripts submitted. AuthorHouse managed to mix them up. 2)  AuthorHouse managed to create two books, with different titles, but the same content. So I ended up with two books the same with different titles to them, and this by the same compositor. When I asked him how he could produce two books the same, with different titles, no answer came back. 3)  Wrong information placed on the back of the books. 4)  Wrong security details supplied, so as to access account 5)  Missing information from back of books, once the original mistake was looked into 6)  Inappropriate fonts to paragraphs 7)  Information missing from front covers 8)  Personal information inputted wrongly 9)  Persistant refusal to correct mistakes that they had made. 10  Instead of 30 day turn around it took from March until September (2009) to get ahead, even a little bit. Eventually I informed them that I would have to take court action, which they dismissed. So I took them to court and was refunded monies plus costs. Once AuthorHouse had taken the money they were off, off to the next client, regardless. The work that I submitted was consistantly mauled and the aggravation in trying to sort out their mess was quite incredible. When a customer services man contact me he said I must be brief in outlining my complaint. Excuse me! should he not have investigated my complaint before telephoning myself? this is the could not care less attitude towards their clients. After many months I still did not obtain that which I paid for. Wasted time and effort and felt as though I had been made fun of, looked upon as a stupid individual, a sap. I would not recommend AuthorHouse. It maybe that they get some books out, but I can only think that it is a matter of hit and miss and if you are unfortunate to be on the receiving end, get the tranquilizers out for you are in for a very, very rought time with individuals who do not listen, refuse to listen, though AuthorHouse claims to work with aspiring authors. You know the speel.
Entity: Milton Keynes, Internet
29, Report #475422
Jul 31 2009
05:25 PM
Authorhouse / iUniverse Swindled eight thousand dollars after fruadulent contracts to publish book My El Mochito Sephardim From NM. Bloomington Indiana
I am a 75-year-old woman who has been swindled by iUniverse and Authorhouse Publishing Companies. I wrote a novel entitled, My El Mochito Sephardim from Northern New Mexico. It is written in English and peppered with the Ladino language. I wanted this novel to be in print before I die. The money-including my credit card number - was at their disposal. Each time they made a mistake I sent a corrected version and they charged me for each of their mistakes. They used a one-size fits-all technology and it is impossible with two languages. By the time the book came out, the sum totaled more than $3,000.00 and unacceptable. I don't have the complete sum because I am partially blind and need help to go over the figures. I instructed them to stop the presses and credit the sum back to my credit card. They refused and kept over $3,000.00. In December of 2008, I submitted the novel to iUniverse not knowing that they had merged with Authorhouse in 2007. In hard-sell tactics, a woman by the name of Kathi Wittkamper talked me into hiring one of their editors. She assured me that someone with knowledge of the Ladino language would edit my novel to my satisfaction or the money would be credited back to my credit card account. The letter that followed our telephone conversation is attached. The amount came to $4,800.83. Needless to say, they assigned an editor without any knowledge of the Ladino language and she treated it as Spanish, issuing suggestions. I called Ms. Wittkamper immediately and told her that the editor had no concept of the Ladino language spoken by Spanish Crypto Jews their culture or the terrains and to please credit the money back to my credit card account. They refused and kept the $4,800.83. I am asking for a federal investigation into the tactics used by Authorhouse and iUniverse. It's called White Collar Crime. Scams of this magnitude must be stopped immediately. Searching the internet I found authors warning other author of scams by these publishers. Jo **** Rio RAncho,, New MexicoU.S.A.
Entity: Bloomington, Indiana
30, Report #642154
Sep 19 2010
11:12 AM
authorhouse publisher I published two books with them my books are selling all over and they never paid me any royalties bloomington, Indiana
authorhouse is a book publisher who continues to fraud all there authors out of our royalties and money, our books sell all over the internet, amazon,  barnes&noble and other book stores there are over two hundred complaints against them yet the attorney general in Indiana is doing nothing aboout it.  I feel this is  unamerican that another man or woman can profit off of other peoples hopes and dreams and hard work an yet no one is doing anything about there fraud and scams of us american people. I feel this company should be thoroughly investigated . thank you for your time.
Entity: bloomington, Indiana
31, Report #1068945
Jul 21 2013
08:41 PM
AUTHORHOUSE SELF PUBLISHING NEVER PAID PROPER ROYALTIES . HAVE PROOF FROM MY FACEBOOK CONSUMERS !!! BLOOMINGTON INDIANA
My wife self published a children's book the day benny stuck his neck out !  We never received proper royalties we can prove this by our # of friends on facebook who purchased her book doest come close to what was paid !  Also it is available on amazon all over the world in multiple languages ,on nook color & kindle electronically none of which can be traced by us because authorhouse is the principle on amazons account . My wife is Blind & handicapped it was her dream to be published . Her book deals with bullying & disability !!! SHE FEELS LIKE SH HAS BEEN EXPLOITED BY AUTHORHOUSE  & GROUP ACTION MUST BE TAKEN !!!  As many other Authors have also filed complaints  !!!  Please they are Bilking millions From Both Authors & Consumers !!!  IM Sure The IRS Would Take interest As Well  !!!  WHERE HAS THE INTEGRITY Of Literature & MANKIND GONE !!!     Verne   East Williston New York .
Entity: Internet
32, Report #1154455
Jun 12 2014
09:16 PM
Authorhouse authorsolutions The final galley had tons of errors and unauthorized changes were obvious after I paid for their edit. Bloomington Indiana
I paid for a publishing package. This was the second package. They advised me that they wanted me to use theeir in-house editorial services which I did.  The first book Invisible Chain:  Justice is Blind was edited by someone outside of their in-house referal network. Then I realized there were a number of similarly named books.  I was advised in order to change the title I had to order a new publishing package--which I did. I ordered their editorial services a line edit and purchased a package that included e-book and softcover.  The amount paid for these services cost $2,067.00  The previous package cost $649.50.  The edit return and for the most part it was okay but it still had some errors and it appeared as though the edit wasa dropped at the end. So I submitted a number of rounds of changes each time the manuscript returned there seemed to be more errors and numerous period that were not there previsouly. I finally authorized the book for publication.  However when I received the compliment copy for review I noticed words I knew I had not written and changes to words I knew I had not done.Some changes were made one word on the back cover From My People Swoop.  I submitted a text modification and advised I had to pay $300.00 that included a change in the cover text and design if I chose to do so. $275.00 for a retech.  I still complained that I did not make all those changes and knew scat was there and not skit on pg. 43. I was constantly ignored until I contacted them weeks later via phone.  Still I received to response to my complaint.  The fact that the one word was added to the back cover left my wondering if they made changes. Than the error riddled manascript was downloaded on Amazon.  I advised my re-assigned PSA that I had not received the stop the publication form even though I saw the attachment on the e-mail it disappeared. The payment for the publishing was paid by cash edit by charge card.After checking this website I see that a nu berof self-publishing companies have received numerous complaints. PublishAmerica did not pay royalties on my poetry boo and now it is on the secondary market selling of hundreds of dollars.
Entity: Bloomington, Indiana
33, Report #1402318
Sep 25 2017
07:11 PM
Authorhouse Does not give the proper loyalties. Took more than $5000.00 from me, lied to me, did no honest business. How can they keep doing this to people? Internet
 Authorhouse leads people to believe that they will actually make money. After I spent way over $5000 my book was finally published after I got ripped off by the proofing. I was told I had to buy 100 of my own book that I had just got published. (Which I bought). My book is listed on Amazon and SEVERAL places all over the Internet. I was told that I would get around $3.40 per book that was sold. Every now and then I get a check. the last one was almost one dollar and fifty cents. I guess they sold a half a book. I don't see how they get away with this scam.
Entity: Internet
34, Report #201400
Sep 10 2006
04:40 PM
Authorhouse Publishers Authorhouse is trying to cancel my contract without any reason Bloomington Indiana
I went to Bloomington, Indiana where Authorhouse has its main headquarters in March 2006 to publish my book. The book was published as of May 10, 2006. From May - June 30th Authorhouse has not lived up to their contract. I paid over $2700 dollars which included a Fast Forward service that is supposed to have the press release, and marketing kit, etc. done in 30 days from when the book was published, I have still not seen that done. On June 30th Eugene Hopkins, which is the Client Service Manager, told me that Authorhouse was going to put everything on hold and removed my book from Barnes and Nobles and every other distributor for no reason. I ordered 100 books for book signings that go on until September, they would not give me the books, and now I have no books for the book signings and no one can buy my book. I am planning on going to Bloomington to file a lawsuit against Authorhouse. If there are any other people that have had similiar problems with this company feel free to call me at my office which is listed below. Maria St. Petersburg, FloridaU.S.A.
Entity: Bloomington, Indiana
35, Report #511700
Oct 28 2009
09:04 AM
AuthorHouse Took my money to publish my book. They are only printers and did little or nothing to publish my book Bloomington, Illinois
I am an author and  used Authorhouse to publish my book. I chose them as they were prominenton all web search engines and seemed to offer a complete and uncomplicated package. They eagerly took my money after I was bombarded with 3/4 phonecalls a day. As soon as they had my money the mood changed and I found that I had to chase for progress and results. Any difficult queries I had remained unanswered and silence seemed to be a big part of there 'modus operandi'.  I was lied to, my private mail which was sent to me via, them was intercepted and  opened. My royalties  were hardly ever paid on time and I had to continually chase for what I was owed and on on occasion  had to threaten legal action. At the time of writing this I am still owed money by them and all my enquiries are greeted by 'silence'.   They print the books and then charge the authors exorbitant prices for their own books. If a major outlet wants to sell your book they are usually entitled to an outlet discount, but  unless the author pays Authorhouse 600 [ approx] per annum, then there is no deal with the outlets who naturally just lose interest, which happened to me twice.  I then discovered that they were supplying Amazon themselves, and  making  about 7 per book profit, whilst I as the author received 1.80. It is a scam and unless you are worldly wise in the  publishing world then you only discover when it is too late and they have made a tidy sum for themselves. Its a ripoff.  I have now cancelled my contract with them and have re-printed and published my book myself  and what a difference its made. My advice is to all authors or potential authors is to take your money elsewhere and for existing authors to cancel and re-publish. Authorhouse are also in the habit of having there employees to report well on the company on this siteand write what they are told to write. Do not be fooled and  the only way to defeat the ripoff is to tell the world. Do your bit.
Entity: Bloomington, Illinois
36, Report #242918
Apr 08 2007
06:53 AM
Author House Publishing no reply, I told how I know I'm not the only author to notice their cunning business. ripoff Bloomington Indiana
It's been 5 days now since my last email contact with this horrible company. I was upset my last two posts that there few typo error. I am upset because I told them I'm doing alterations to my book,to remove it off the retail channel. I checked online today and my book still on yes it is. They say author as control; that is a lie. They do not stand good by their word, nor honor contract agreement they made with the author. WRITERS how I rate this company? AuthorHouse I rate them thumbs down big time. Faith Kula, HawaiiU.S.A.
Entity: Bloomington, Indiana
37, Report #241469
Mar 29 2007
09:43 PM
Author House tried to squeeze money out of my sponsor for my copyright they lost ripoff Bloomington Indiana
My sponsor called and got through after his 9th call in a week and 3rd called today got through. He adressed original copyright certificate issue. AuthorHouse said we can get another one but it will cost? ($150.00) My sponsor said I am not paying one penny for AuthorHouse irresponsibilities. That Rich VanLue got $42.00 for a book the author gets free. It will be the company money to replace it. He made me proud that he showed them he was not a push over. Faith Kula, HawaiiU.S.A.
Entity: Bloomington, Indiana
38, Report #889028
May 27 2012
12:21 PM
iuniverse iuniverse/authorhouse II got screwed over Internet, Internet
Thank you...for all the positive emails I received after filing my complaint against iuniverse/authorhouse. Keep them coming...Christopher            Iuniverse actually contacted me to resolve my issues to no avail, of course.      Again thank you so much for your support... Christopher
Entity: Internet, Internet
39, Report #1253444
Sep 12 2015
01:29 PM
authorhouse Liars stolen quarters bloomington Indiana
 the diary of Lucifer a path of diamonds. Published the end of may 2015. Online for the second quarter the month of June.. I literally have pictures of over 10million download activity... Literally... And they said that my book had no activity... Literally pictures... 10 million downloads man... They steal and I have pictures to prove it!
Entity: bloomington, Indiana
40, Report #729227
Sep 01 2011
04:47 PM
AuthorHouse, Inc manuscript,books,publisher,self-publishing,self-publisher,scam,fraud,falseclaims,printing,books Bloomington, Indiana
In considering the publishing of my new manuscript and how best to make it into the best possible marketable book, I saw AuthorHouse, Inc. on the Internet. While I was not sure how a self-publishing book would reach the market place, and other things having to do with whether themanscript could realize its full potential, I was willing to look into it. Therefore I contacted AuthorHouse and got a return call from a Timothy Murphy, a publishing consultant, who offered to send me a packet of information. After I received the info, Mr. Murphy called me several times to askme to review the contract which was included on the packet. He told me that he was able to give me a special deal if I signed-up now. In December(2010) and January (2011) I sent a $1000.00 toAuthorHouse, before even sending it one page of my manuscript. Later, I received an offer from a mainline publisher to publisher my manuscript, which included allediting,publicist fees ($24,000.00), distribution, etc., including a substanial advance, plus a much higher royality percentage. In other words, they wanted to help me make my manuscript into a truly marketable book. AuthorHouse has done NOTHING, but take my money and won't give me a refund of the $1000.00. That's my cpmplaint!!  
Entity: Bloomington, Indiana
41, Report #242384
Apr 07 2007
02:55 PM
AuthorHouse Publishers Problems with Correcting Manuscript and Cover Galleys Bloomington Indiana
There are still problems with Author House Publishers in Bloomington, Indiana. I just published my mother's second book of poetry through AuthorHouse. It was finally done March 21st. I sent them a perfect printed-out manuscript, with everything also perfectly done on CD-ROM. When the design consultant contacted me, I had to explain several times in the phone conversation that my mother had died and that her closest friend from New York City and I were publishing the book of poetry. My mother, in her lifetime, won 65 awards in national poetry contests and wrote at least 300 poems, many of which have never been published in book form. So we are doing this as a posthumous project. Lo and behold, he obviously did not understand who wrote the poems because when I got the galleys, my mother's name was completely LEFT OFF the cover. It looked like my mom's friend and I wrote the poems, which we did not. The book was finally done, but only after I paid $50 to correct some cover mistakes. Also, when my mother's friend contacted them only yesterday (April 3, 2007), to order 30 copies of the book and get the author discount, since her name is on the cover as one of the editors, the phone representative got very confused. She did not understand who wrote the book and said, There are just so many names on this!. Surely it should not be that hard to understand that this is a posthumously published volume of poems from an award-winning poet, edited by her daughter and a close friend of the family. I would recommend that anyone looking to self-publish choose another publisher unless you want to spend time correcting a lot of mistakes which should never happened in the first place. We will definitely use another publisher the next time. Suzanne Thorndale, PennsylvaniaU.S.A.
Entity: Bloomington, Indiana
42, Report #996548
Jan 14 2013
10:55 AM
Iuniverse AuthorHouse, Other ? Betrayal, Deception, Theft of Intellectual Property, Fraud, Monetary Theft, Psychological Trauma and Pain Internet
In 2007 I had three books published via IUniverse - a company that worked with me via the Internet and phone calls - through the completion of each manuscript / book - with everything relatively easy to access via thier site up until that point.  Once sales began, however, I could no longer (it got more complex and then impossible) access any information about any of my books - not the number of sales, nothing about royalties, nothing (other than the fact that the books were still listed for sale) - period.  I would go online periodically in search of my books and found them accessible / for sale throughout the country via Iuniverse and other sites - and even in other parts of the world.  Sometimes these were new copies - sometimes they were (ahem) used (Amazon, EBay, other) copies.  All of these books / copies for which I was receiving no notice, no royalties / payment, etc.  [I did receive two small royalty checks early on, and then nothing.]  These books (published in 2007) remain on the IUniverse active status (January 2013) - and are still to be be found (for sale) at IUniverse, Amazon, Barnes and Noble, EBay and a multitude of other websites.  I am shaking with anger as I write this, as I have every time I have tried to locate a way to find out what is going on with my books, my copyright, my (I would assume) monies.  The only calls and/or emails I get (periodically) from IUniverse - and I always speak my mind when I speak to someone on the phone - are to try and sell me new products.  In fact, the latest slam was a request to make each of my three books into ebooks - to which I stated (verbally and through an email) a more than explicit no.  No.  No.  No.  Irregardless, IUniverse went on to make each one of my books - against my explicit refusal - into e-books - adding ripoff to ripoff to ripoff.  I am intested in pursuing a lawsuit - definitely.  Three books.  My heart and soul.  Where are my rights?  Where are my royalties?  Where is my human dignity to be found in any of a situation that moved way beyond exploitation a long time (but ongoing...) ago.  I would love to hear from others in regard to this matter.  I would happily pursue a lawsuit.  My heart has been broken. 
Entity: , Internet
43, Report #1005892
Jan 30 2013
05:24 AM
Author House Publishing AuthorHouse Refund of $0.00 for $2,299 Package, Internet
I purchased the Pinaccle Package from Authorhouse's Self-Publishing deals online and made a full payment of $2,299. It was for my very first book. A children's novel entitled - only about 120 pages long. I had never been published before and, at twenty years old, thought it would be a good way to promote myself as an author to have a published novel under my belt. It all started on the wrong foot. Julie, the representative I was put with, would not listen to my requests. She ignored my request for an editting service (which would have earned the company $1,275). She only wanted the basic information so she could move my book onto formatting. I was very upset that my needs weren't being met and when I was pushed onto the second step (the formatting process) I requested a cancellation.Two months went by and I waited quite patiently- as they said it could take up to 30 days. Finally, after recieving no refund, I called Authorhouse. The representatives told me I had been issued a refund of $0.00. Upset, I asked why. They said my book was finished and I explained that it absolutely was not. So they said they would get me in touch with a higher representative.Well when I contacted him he pointed out that I would only recieve a $526.00 refund. Why? My book had already been formatted and I needed to cover the fees for the consultation and formatting. I tried to explain that my book had been pushed onto that step before I was ready (hence the reason I cancelled to begin with). That's when he pulled out the terms and conditions stating I would only recieve a 25% refund once the book had been done formatting. And I would only recieve a 50% refund if my book manuscript had been submitted. I continued to argue that I had not approved my book to be formatted, but my arguement was ignored. Needless to say none of the refunds were ultimately issued to me and I ultimately had to file a claim with the BBB (who is now looking into it). So far, here are all of the services/products I paid for and I did not recieve:30 Book StubsBook Signing KitBarnes & Noble ListingBook Sellers Return ProgramBook Buyer's PreviewMarketting KitAmazon and Google ListingsCopyright Registration5 Hardcover Copies20 Paperback CopiesISBN AssignmentOnline DistributionMarketting CouncelationBookstore AvailabilityComplimentary Author CopyDigital Formatting and DistributionHardcover FormattingLibrary of Congress Control NumberElectronic Proof And I have been issued exactly $0.00 as a refund:. From the very beginning Authorhouse ignored my requests and rushed me through the process. Now I see why, as they have written in very small print all of the fees that occur as each step is reached. Authorhouse assumed that a twenty-year-old girl who writes children's books could easily be taken advantage of. And as of right now they are correct. But I will not stand to be walked on. My feelings are hurt and my hopes of being a writer are temporarily shattered. Buyer's beware... they promise great feats and offer a lot of opportunities to lose money.
Entity: , Internet
44, Report #151309
Jul 26 2005
01:03 PM
UK National Lottery ripoff Baines Middlesex UK
Recieved an E-Mail telling me I had won 2.5 Million dollars in the UK National Lottery. I was suspicious from the beginning especially when I was requested to e-mail a supposed barrister with som off the wall identifing questions (including my marital status, age, income) I e-mailed the barrister but instead of answering the questions I asked him to explain them. Recieved an e-mail back the next day saying they were legit and being watched by the British Governing Council. Checked it out on google the only British Governing Council was British Governing Council of Cat Fancy interesting thing I was not requested to send money guess they figured if they waited until later for that it my seem more legit. Mike Los Angeles, CaliforniaU.S.A.
Entity: Baines, Middlesex
45, Report #113938
Oct 21 2004
01:15 AM
NCO Financial UK ripoff Nottingham Nationwide
I've had loads of hassle with this company too. In the UK, I was only able to find complaints about them outside UK. Sue NottinghamUnited Kingdom Click here to read other Rip Off Reports on NCO Financial
Entity: Nottingham, London UK
46, Report #72116
Nov 16 2003
09:05 PM
UK Escrow ripoff Internet
I entered an escrow transaction with Steven Joseph. I signed up with UK escrow, at the buyer's suggestion. The website seemed legitimate and I didn't find any complaints on the web at the time. Anyway, I mailed out my items to the buyer a few weeks ago. I hadn't heard anything back, so I tried emailing him. He didn't respond. The escrow's website, www.uk-escrow.co.uk, no longer exists. I searched the web and found a couple of other complaints from people who had been ripped off by Steven Joseph, who was my buyer. Anyway, I lost $420 worth of Victoria's Secret products and a couple hours of work. I have the shipping address that I sent the items to: First and Last Name: Steven Joseph Street address: Flat 4, 96 Chatsworths Road City: London Zip: E5 0LS Country: United Kingdom. Laura Canal Winchester, OhioU.S.A.
Entity: Internet
47, Report #916469
Jul 24 2012
06:04 AM
FEDEX UK Personal shipments using Fedex Internet
Fedex promised me that they would ship a urgent set of medical supplies for a little boy in Thailand and would not charge extra. The package was delayed in Thailand and we phoned repeatedly to say if there were any extra charges to destroy the package. Because of the little nasty tricks Fedex does with its shipping forms it can make you responsible for any charges it negotiates with customs. In this case they negotiated a 1000% import duty and billed my account. I cancelled my credit card and my account immediately and told the consignee to refuse the shipment. I wrote a strong letter of complaint at the tripling of charges and was told that no one in Fedex ever commits to a fixed price shipment.  Let this be a lesson. If you use fedex you have no fixed price. They will and can charge you for anything that is added on anywhere- storage, import duties anything. They do not look after you and should be avoided altogether by members of the public and small businesses. Never tick any of their boxes on an airway bill however much a courier insists you must. Never listen to anything anyone tells you over the phone.  This company is a con and a cynical one at that.
Entity: , Internet
48, Report #1317307
Jul 16 2016
10:20 PM
StitchLand UK Scam Company London Nationwide
AVOID THIS COMPANY AT ALL COSTS. I had a 6 month consultation for this company to manufacture my garments, I just recently started up a new clothing brand which I was very excited about. I came across these guys on the Internet and they sounded very professional and exactly what I wanted for my business. I was very sceptical to pay full price over Western Union as they did not accept payment via pay pal or bank transfer. Weird. Anyway, soon as I paid £25000 for a sample & Bulk it's like they didn't want to know me. I called and called and sent emails which were completely ignored. I wrote complaints etc. They advised me that there were various holidays in UK which has meant they couldn't send anything. 6 months now still chasing for my samples and a financial loss of £25000. THIS COMPANY StitchLand UK | UK Clothing Manufacturer IS A SCAM.
Entity: Nationwide
49, Report #717768
Apr 15 2011
06:10 AM
iUniverse Author House - AuthorHouse - Xlibris - Bertram Capital Management - Author Solutions - Trafford Publishing - Wordclay DANGER! BEWARE! FRAUD! and let's not forget CLASS ACTION Internet
I sat in the Bada Bing today and thought about this awful situation for a long time. The corporate officers and certain employees of these entities deserve to be pictured in handcuffs on the front page of every significant newspaper in the world, and featured on American Greed, Dateline, and 60 Minutes, to name only a few.All due respect...The masterminds behind this flimflam printing operation should get no respect, no more money from the public, and significant incarceration. They know perfectly well what they're doing and what they have done to an unsuspecting public. In order to not let them get away with it, each one of you who had money stolen by iUniverse and its other incarnations needs to step up and join a class action lawsuit and not keep saying that someone else ought to do it. They are not going to go away unless you join to do something. Stop feeling powerless.(((Redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Entity: , Internet
50, Report #1047124
Apr 30 2013
09:05 PM
Author House AuthorHouse took lots of my money to publish my book. They only printed and did nothing to publish it Bloomington, Indiana
Translated a 130 year old book Cumandá: The Novel of the Ecuadorian jungle, written by Juan Leon Mera, I obtaining the Copyrights then proceeded to publish it with AuthorHouse in 2007, wrong step!!! AuthorHouse took my money, In early marketing and Publishing to start with were 13 items that included editing $8,600.00, bought 200 non edited books (I still have them because I could not sell them like that) $1,170.00, reediting $1,164.18, for resubmitting the book to printing $150.00, shipped 50 non insured books and lost 33 $460.35; Totaling: $11,544.53 They poorly printed and did little or nothing to publish. Paid them $8,000.00 more for further marketing. They owe me for the last 2 Royalty Checks. I also know that sense 2007 to the present they never paid me honestly what my royalties would be, besides printing for themselves and selling through different channels for their own profit. I demand over $30,000.00, that money is not enough for my hard work, my spended money and I am not about to let them get away with this big scam.    
Entity: Bloomington, Indiana

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