BASIC BEAUTY STEPS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1403540
Oct 01 2017
10:08 PM
Basic Beauty Steps Vita Face Cream FREE products cost me Basic Beauty Steps $91.79, and Vita Face Cream $89.91. online Internet
I looked online for products to help me get rid of wrinkles on my face and around my eyes. I found FREE products and ordered them. Two weeks later my bank account refects that Basic Beauty Steps took $91.79 out of my checking account and at the same time i discovered that Vita Face Cream took $89.91 out of my checking account. I am 67 years old and on SS and can't afford these prices or any other. That is why I looked for free products. I will be contacting my bank to see if I have any recourse through them. If not I am going to be in big trouble when I pay my bills this month. This will have been caused by faulse advertising and big rip-offs.  Please help me.
Entity: Internet
2, Report #1403542
Oct 02 2017
06:06 AM
Vita Face Cream Basic Beauty Steps Charged me for FREE eye cream $91.79 and FREE face cream $89.91. internet Internet
Please help me get my money back these two products that I ordered were supposedly free. I am on Social Security and can not afford anything for this kind of product. Let alone what they charged me Basic Beauty Steps $91.79 and Vita Face Cream $89.91. I do not understand how anyone with a conscious can do this to anyone. I don't know what to do I won't be able to pay all my bills this month if I can't get my money back.
Entity: Internet
3, Report #1344901
Dec 22 2016
09:56 AM
BEAUTY BASICS Beauty Basics - Age Rewind - Non-returnable LA JOLLA California
My husband was probably watching some infomercial and saw Age Rewind being advertised, and decided to call in and order one for me. I started receiving them around March 2016, and every month thereafter. What bothered me was that payments were being deducted automatically, but they ranged from about $45 - $95, with no difference in the product. By July I still hadn't even finished using 1 bottle so I decided to call them and ask to cancel any further shipments. I still received them until November because I finally put a stop to the automatic payments and so payment was declined on their end. At that point I was irritated that they didn't discontinue or cancel so I wanted to return all of the items, but couldn't find where to contact them. I came across another Ripoff Report in here for the same product and had their number to contact so I did.  Today 12/22/2016 I called that number and the lady told me that she could help me with my request to cancel the order and then informed me that back in July it wasn't cancelled that the rate was only reduced... I told her that I wanted it cancelled back then and want it cancelled now. She said that it was cancelled in November due to a declined payment... I told her, I cancelled it in July, she continued to argue with me saying that it was discounted not cancelled according to the notes... So it took payment being declined for them to stop... I told her that I have 8 unopened bottles, 6 of which are still in their envelopes... She told me that they would not refund me money on them due to their return policy, because those items would have to be detroyed and so there was no refund for that product... I told her that their company was a ripoff and hung up on her. I have from $360-$500+/- worth of useless product.
Entity: LA JOLLA, California
4, Report #1173886
Sep 02 2014
12:15 PM
Meaningful Beauty Beauty Products Nationwide
This company has no problem debiting your account and taking your money.  I have tried to cancel my accounts severl times, and the company actually made another account under my name so my name was used as well as my husbands.  I was getting double charged for months and then it took months and months to get that straightened out until I actually was refunded my money I was double charged.  Then a few months later they sent me another set of products and come to find out they never cancelled my account so low and behold I checked my bank account and there was another charge.  I had to call them and speak with a CS rep who again was not helpful and could barely speak english and not to mention would not let me talk.  So I took matters into my own hands and informed my bank to block this company from debting my account that it was fraud.  So again... I returned 80$ worth of product and here we are 2 months later and no credit by mail, or electronically has been given to me so bnasically I paid for the product that I sent back.  I have called 4x already to get my refund and everytime they say 3-5 business days.. and thats it.  Well its been over 2 months.  This is one of the worst companies I have dealt with and I really wish that these companies would not be so cheap and outsource their customer service department out of the country.  I am sure Cindy Crawford is doing just fine with her millions.. needless to say her business sucks.      
Entity: Nationwide
5, Report #1215172
Mar 12 2015
07:08 AM
Basic Talk Deceptive & Scam Nationwide
Called to cancel service - when asked how to process a refund on the service have not use - the cancelation Department they say you have to request by email, then there is no way to do so - when you try to contact them it say to go to your account,when you try to log in iy show that there is not such account. After that there is no other way to contact them.end result they will keep the money & will not refunf any un use service Beware - if you need to cancel do the day before the payment is due or you will lose the money
Entity: Nationwide
6, Report #1006449
Jan 30 2013
09:57 PM is a SCAM! Internet
I ordered products from this company almost 3 weeks ago. I am still waiting for my order. I have tried calling and leaving multiple messages on different days (it's impossible to get a live person on the phone) and I have yet to hear back. I have tried to login to track my order but I get an error message that says my e-mail is not valid. I know this company has my e-mail address because I got a confirmation of my order (which I now realize is fake) when they took my money. DO NOT ORDER FROM THIS COMPANY. THEY ARE FRAUDULENT!
Entity: , Internet
7, Report #1149130
May 23 2014
08:53 AM
meaningful beauty Shady business practices Internet
 I ordered the introductory kit today.  After reading negative reviews, I contacted their customer service 30 minutes later requesting a cacellation.  I also sent an email.  I was told that the account had not yet been created, and to call back after 24 hours.  I checked my bank balance and they had already debited my account.  I called back and sent another email, whereby I was told they could not cancel until after 24 hours.  Meanwhile, the order record shows that the product will ship within 24 hours, so I expect I will have to eat the shipping costs for a product that I should have been able to cancel as soon as the order was created.  This company is practicing shady business practices.
Entity: Internet
8, Report #1252537
Sep 02 2015
02:51 PM
Vitier Beauty SCAM Las Vegas Internet
I ordered a FREE sample of two products from Vitier.  Received them and paid $4+ for shipping.  Then I was billed $89+ and $85+ for the following month.  I called and spoke to someone who had very poor English.  I believe he said those charges were for the FREE product.  It was very hard to understand him.  I sent an email to the corporate office and have had no response.  This was obviously a ripoff that cost me $170!!!  DO NOT BUY FROM THIS COMPANY.
Entity: Internet
9, Report #1305026
May 11 2016
03:30 PM
Beauty Impressions scam / fraud Internet
 I ordered sample only. I did not request a subscription nor was any box checked authorizing a subscription. Called to cancel any future orders but woman gave me the run around and hung up on me. Called back numerous times and can't get through. Product is junk and my face broke out horribly. I don't have sensitive skin.
Entity: Internet
10, Report #1331556
Dec 15 2016
12:27 PM
Entity: Internet
11, Report #1245500
Jul 31 2015
11:34 AM
Zinn Beauty Scammed by Zinn Beauty new york Internet
 I ordered a weight loss trial from Zinn Beauty's online website. The product was advertised as a free trial and the only cost for me was a $4.99 shipping fee. Shortly after I received my free trial of the product, $99 was charged to my account. I tried to speak with Zinn Beauty customer service but (of course) their customer service phone line advertised on the website was not in service. I emailed the customer service email and got no response. I'm very upset that I was ripped off like this and cannot even believe that I can't contact anyone to dispute the charge. This company needs to be shut down.
Entity: Internet
12, Report #1410870
Nov 07 2017
06:00 PM
All Things Beauty Instagram Bra Scam Internet
Like many of the other reports I saw, this trendy bra blew up Instagram in late spring/early summer of this year (2017). I purchased one at the end of June and my credit card was charged right away. I received an email that my item had shipped about a week after ordering it. I was given a tracking number link, which pulled up an order but never updated with any actual tracking information. After over a month, I contacted the company to ask if I could have my order cancelled since it was taking far too long for a single silicone bra. I never received a response, or the item. It’s been almost five months since I ordered it. The website is now non-functional and the tracking link no longer exists. This was a complete and total ripoff that a LOT of people fell for.
13, Report #1398613
Sep 07 2017
10:34 PM
hydroluxe Beauty beauty is an ugly business Nationwide
Received a free trial offer for eye cream and wrinkle cream, paid shipping totaling $11.75 USDapproximately 15 days later, i checked my creditcard statement and was charged 2 transactions of 116.67and 128.38USD, these were not authorized so i called credit card company and was told to contact the company and have the charges reveresed. They supposedly cancelled any further transactioons but i am forced to send back the product and pay for the shipping and get a minimal amount back totaling $100.00 USD.Unfortunately being from Canada with exchange rate etc., it can take up to 3 months to resolve this problem and the scumbag company will continue to scam people. I hope my posting in this forum might save someone my fate.
Entity: Nationwide
14, Report #1410244
Nov 03 2017
03:14 PM
All Things Beauty All Things Beauty took my money and disappeared!! Internet
I purchased one of the strapless bras from All Things Beauty months ago, in June 2017 I believe. The transaction went through and my debit card was charged and after a month of waiting for the item I emailed them and asked what was going on and only got a generic prewritten email in response. After another month I emailed again and tplanned on calling but I couldn't find a phone number and now I can't even find their website! Such a rip-off..
15, Report #708815
Mar 21 2011
06:06 PM
Beauty Systems Group - Sally Beauty Holdings Inc BSG Canada Beauty Systems Group Credit Card FRAUD Toronto, Canada
Beauty Systems Group has fraudulently charged my credit card multiple times. Do not give your credit card number to Beauty Systems Group aka Sally Beauty Holdings, Inc or you will be subject to fraud! I purchased an item from them and authorized one single charge and now beauty supply group has charged my credit an additional 3 times for almost $1000. I did not authorize any of these charges from beauty supply group. I contested the charges and Beauty Supply Group sent bogus documents into my credit card provider committing additional fraud. I am pressing charges of credit card fraud against Beauty Systems Group aka Sally Beauty Holdings. DO NOT trust these scamming morons or you will be sorry! Beauty Systems Group commits credit card fraud, do not give them your credit card number for any reason!
Entity: Toronto, Select State/Province
16, Report #592728
Apr 13 2010
08:38 AM
Worldwide Beauty Store Worldwide Beauty Supply Store; Worldwide Beauty and Fashion Supply Store; Worldwide Beauty Never received orders from Worldwide Beauty Store Internet
I placed 2 orders with Worldwide Beauty Supply Stores on 2-8-10 and my bank account was immediately for $65.70 and $54.75 (I ordered 11 boxes of hair color which had been discontinued in the stores). On my bank statement the payee's name is Moneybookers I have never received my orders. I have emailed Worldwide Beauty many, many times with no response. I emailed Moneybookers who refused to refund my money. I tried calling Worldwide Beauty Stores and got a message that said it was an internet company only and that I should send an email to customer service.  They have a live chat feature on the website (, but it doesn't work. This internet beauty supply store is definitely a rip off!
Entity: , Internet
17, Report #221607
Nov 21 2006
07:57 AM
Easy Steps Solutions ripoff Daytona Florida
I went to search on the internet on yesterday and entered the fax number for easy steps solutions and got this site. This company talked about a 12,500 grant I was eligible for that I never received. I entered some information on yesterday and thought maybe I could pull it up. I need to try to get my money back. My situation is much similar to the other stories I read. Please help me. Slovicka hazlehurst, MississippiU.S.A.
Entity: Daytona, Florida
18, Report #707891
Mar 18 2011
06:47 PM
Steps Towing Lien on Drivers License Tampa, Florida
Hello this is my delima. My mothers vehicle was involved in an automobile accident which ended up being hit by a semi truck due to another vehicle. They vehicle was undriveable and almost crushed due to the extent of the crash. The vehicle was towed to a Stepps towing in Tampa,FL and the car which caused the accident insurance (Geico) deemed the car a total loss and since paid the value of the veh to my lien company but split the insurance value between both vehicles semi truck and hers.  This happened in MAy 2010 and now my mother purchased a new veh this month and discovered Stepps Towing placed a lien on her drivers license. Is this Legal? Since the car was deemed a total loss and was non opearational is she responsible for paying this fee of $390.00. What should i do and what direction should i head in. Thanks for the replies.
Entity: Tampa, Florida
19, Report #1036614
Mar 21 2013
06:58 AM
Basic Auto Sales Unscrupulous dealership Ashland, Virginia
My boyfriend and I visited Basic Auto Sales in March 2013 based on their guaranteed credit approval and the selection (and prices) of the vehicles advertised.  He was careful to make sure he chose a vehicle that he could well afford based on his current income.  When we got to the dealer, none of the vehicles advertised were on the lot.  Bill Temple (salesman)/finance manager quickly placed him in a beat up Cobalt with the check engine light on because the previous owner missed an oil change.  This was the only vehicle that would work with their [mysterious] program despite it being several thousand dollars higher than the vehicles he was considering.  They told him point blank that he had no other options than to buy from them or a buy-here, pay-here dealership and treated him like a third-class citizen at best.  We left immediately after they separated us, put him a closed, locked office and attempted to have him commit to a vehicle without my [financial background] inputlittle did they know, I held the cash. After the finance managers rude and snarky comment, I took it as a challenge.  I called my mechanic who referred me to JakMax Auto Sales in the West End.  PEOPLE OF RICHMOND, just because you have bad credit, you do not have to drive an un-maintained, high-mileage vehicle in POOR CONDITION that you HATE for a cost and interest rate you simply cannot afford!  JakMax works with lenders in the area, NOT CAC, and also guarantees you financing.  UNLIKE Basic, this dealer is trustworthy, respectful, compassionate and has excellent quality vehicles at truly great pricing!  Basic AS wanted to charge over $1000 in finance and bank fees in addition to incredibly high interest (29%+) and required a two year warranty with over 100% markup/profit to the dealerwhich covered almost nothing [by the way, its ILLEGAL to REQUIRE a third-party warranty on a loan].  All in all, he was being strong-armed into a 2007 Cobalt, which needed heavy body work, had a check engine light on for the low-low price of $2000 down and several hundred dollars a month for 2 years (total cost almost $13k for a $6200 car=buy-here, pay-here territory).  Those with poor credit are people toolike my boyfriendand if you are wise, you will consider ANY other option before visiting this ethic-less dealership. JakMax Deal: 2006 Saturn Vue, Good mileage/year, 3 year/unlimited miles comprehensive warranty AND allowed to take for a pre-purchase mechanics inspection (Basic did not allowsuspicious!!?).  Blue book on the Vue is $6900; total cost despite poor credit (incl. warranty [sold at cost] VA tax, title, tags, [low] processing fee and ALL interest over the loan) $8017.  Down payment MUCH lower than Basic AS and monthly payments almost $150 less/ mo. for 21 months vs. 24 at BAS.
Entity: Ashland, Virginia
20, Report #1276424
Dec 27 2015
09:03 AM
Basic Internet T-Mobile Reseller ISP, Internet, Broadband Internet
I ordered Internet services from Basic Internet a T-mobile reseller.  They sent the device it was slower than promised. I asked to cancel service after attempting to get online. I asked them for a refund as their site promises within 15 days for the device (not the service) They have stalled me when I have called them repeatedly and sent numerous emails. Even though I requested the refund within the 15 day period for the hotspot, they are still stalling and refusing to refund me. I have a recorded message of a CSR there saying I was entitled to the refund and am sending this to BBB.
Entity: Internet
21, Report #408615
Jan 06 2009
09:57 AM
Intelligent Beauty keeps sending merchandize not ordered Valencia California
i ordered a free sample a few months ago for shipping price only,,i canceled within the 30 day period but keep geting merchandize i did not order and high amounts on my credit card (about 90$) this is such a rip-off and needs to be stoped...there has been many fraud reports against this compand als known as IQ dermatics Barb tucson, ArizonaU.S.A.
Entity: Vaalencia, California
22, Report #12137
Jan 22 2002
12:00 AM
ripped off by world wide beauty store
I ordered a lot of conditioners from them & never received them. They were quick to charge my Visa tho. When I disputed the charge with my Visa company, all of a sudden after months, I received my order. Amy Click here to read other Rip-off Reports on World Wide Beauty
Entity: Nationwide
23, Report #12761
Jan 29 2002
12:00 AM
World Wide Beauty Store is a HOAX & RIPOFF
I ordered skin products from this company, they processed my payment on my credit card account but never sent my merchandise!!! I have e-mailed several times to there customer service department with NO response whatsoever. I am out almost $100.00 and feel utterly CHEATED! The World Wide Beauty Store on-line is nothing but a SCAM! Click here to read other Rip-off Reports on World Wide Beauty
Entity: Nationwide
24, Report #893005
Jun 04 2012
09:08 PM
Envision Beauty 5-in-1 Facial Moisturizer Lexington, Kentucky
I was scammed by a company called Envision Beauty.  They offered a free sample online if you covered the postage by charging your credit card $1.99.  I ordered the sample and charged my M/C the $1.99.  Two weeks later, I noticed another charge on my credit card for $79.95!  When I called my bank to dispute this charge, I was told that it happens often and that somewhere in tiny fine print, I agreed to the additional charge (if I didn't return the sample).  When I tried to reach the company, a recorded message asked that I leave my number.  When my bank got them on the phone, they answered and gave me a return authorization number and agreed to remove the charge the following Friday after they receive that tiny bottle of moisturizer. I'm usually not gullible and I carefully check for the catch.  However, this one pulled the wool over my eyes.  I'm sure that most will decide to bypass the grief that they put them through with the return.  However, I have the M/C charge disputed and I'm making sure that I ask the PO for tracking confirmation when I return the package. Don't be fooled!  This outfit is a scam!
Entity: Lexington, Kentucky
25, Report #484178
Aug 23 2009
08:58 AM
xmhealth&beauty xmhealth&beauty googleforprofit scam, credit card fraud Internet
I saw a report on E! online about making money at home with google and to fill out the info at for only $1. I thought it was completely legit and what could i lose, $1? A few hours after completing the registration I was given a password and link to follow that was pages full of information about internet marketing, i also received a phone call a few times from a Jennifer Peters representing the company to discuss my starter kit, I emailed her and asked her to call me on monday morning and I would be ready to go. Sunday morning my bank called to advise me of an unusual charge that took place at 1am that night to my card, knowing i was sleeping at that time and checked to see if i still had my card on me I quickly put a freeze on that account. I then went online and seen that  I was charged the $1 but it was to a xmhealth&beauty company so i did a search on the internet and found that others were complaining of the exact same situation. I am outraged that this company can advertise on a news channel and prey on ppl who are desperately seeking anyway to support their families.
Entity: , Internet

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