CMSMART Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

Your Search: cmsmart

There may be more reports for "cmsmart"

For more results perform a general search for "cmsmart"

Wondering if a report is missing? We DO NOT remove reports.

1, Report #1261177
Oct 14 2015
07:36 AM
CMSMART - Netbase JSC Netbase JSC Site states 7 Day Money Back Guarantee - But refuses to refund ! Internet
The Website clearly states '7 Day money back guarantee' but the seller refuses to refund the money and also when you apply for a refund they state this will be used for 'future purchases' See here http://screenshots.justapps.eu/Darren/20151013161136355z9.png This message on the site is clearly misleading and therefore persusing this with a PayPal claim. The Seller stated HelloBecause you did not cooperate with our team to resolve any problem of the product, so we can not proceed your refund request. We recommend customers to work with us rather than issuing a refund without any help/support provided.Kind Regards,CMSMART   We replied stating a full refund they replied   'Cuc Ho has offered you a partial refund of $24.83 USD to resolve this claim.'   We refused and persuing the full refund.
Entity: Sutton Coldfield, Internet
2, Report #1402484
Sep 26 2017
12:47 PM
CMSMART Selling slow and unresponsive software, reselling free plugins as their own Hanoi, Vietnam Internet
BUYER BEWARE OF THIS COMPANY. They sell theme packages for popular CMS like wordpress, magento, etc. They advertise their themes and plugins as responsive, with fast page speeds. They advertise features like live chat, pricing matrix tables, one step checkout, etc. However, some of these features are not included in the theme, or they are actually a free plugin from other developers. They also mention SEO friendliness, however that is definitely not the case. Running it through Googles Page tester results in numerous errors and a score that does not equate to the themes price tag. While there support is great, and very responsive, they fail to awknowledge that their themes are unresponsive, slow, and essentially useless. A user below posted an excellent analogy, somebody does not pay $20,000 for a new car, drive it out of the lot, and find out that everything between A - Z is wrong with it. No you expect it to be exactly as it is desribed. Well this is a similar case, you don't pay $500 for a theme, and upon installation have issues with it. Support refuses to apply a refund because they believe that by not allowing them to help you with the issues that the theme is having you are refusing their support. However, they fail to realize the situation above, you dont pay a grand amount of money for a product that requires fixing. If you are brave enough to purchase something from this company, utilize a credit service like Paypal Credit, or a good credit card like an AMEX, so you can dispute charges. Developers like this should not be allowed to conduct business.  
Entity: Internet
3, Report #1204945
Mar 11 2015
04:42 PM
CMSMART - Netbase JSC This company does not list any of their staff's names. Sold Magento Plugins that didn't work. Refuse to Refund. This Company is a Scam Vietnam Internet
This place is a scam. They sell you plugins that don't work. There customer service is very poor. It's obvious that all of the testimonials listed on their website are fake. There is no real place to go to leave comments about them and the scams they do, other than posting an article about them on these kind of websites. They state on their website that they provide refunds with 7 days which is not true. I purchased a plugin that didn't work. They made attempts to fix the issues. I then demanded a refund immediately. They then took several days to respond and when they did respond, this was their message.HelloBecause you did not cooperate with our team to resolve any problem of the product, so we can not proceed your refund request. We recommend customers to work with us rather than issuing a refund without any help/support provided.Kind Regards,CMSMART
Entity: Internet

Approximately 3 Reports Found

Showing 1-25 | Showing Page 1 of 1

Legend
NewNew UpdatedUpdated RebutalRebuttal PhotoPhoto
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.