L'ETOILE SKIN Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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 I ordered my free sample, just had to pay shipping and handling, ok no problem, that money was taken out of my bank account. Never received the product. The next month $98.00 and some change was taken out of my account for the same product. I called them told them I had not received my free sample yet. The man on the other end, who barley spoke English, told me that I was charged because I did not cancel after I received my free trial. I...
Updated at: Jul 14 2017 06:34 AM
Pop up advertisement for Angelina Jolie new skincare line.  Pay shipping only and you can try for free.  When I was paying for shipping it offered a 2nd eyecream product for shipping only so I included that in my order.  I received the products and within a week or so I have a $90 charge on my bank account.  Called & they said I signed up for a free trial and if I didn't cancel w/in 14 days I would be charged for the product sent.  The only way I...
Updated at: Nov 23 2016 03:39 PM
 Put an article stating Joann Gains was leaving her hgtv show to focus on her new skin line. And I could receive a trial of the product for $14.95...
Updated at: Jul 23 2017 07:16 PM
popular Joanna Gaines name to scam women into believing it was her skin care company....
Updated at: Jul 28 2017 12:29 PM
L'ETOILE Skin Care advertised a skin product being a one time special offer for $4.95. L'ETOILE sent  skin product that contained no paperwork or...
Updated at: Jun 10 2017 10:43 AM
names on the charges. I have a screenshot that says L'Etoile. Ripped off by skin care company L'Etoile.... was charged almost $200. You cannot reach them by phone. They don't answer. When calling L'Etoile, they say you didn't order from them. They change...
Updated at: Jan 24 2017 08:33 AM
the sponsor. All you had to pay was shipping and handling for a free. sample.  I rec. L'Etoile and also Illustra which I did not order. Our credit...
Updated at: May 02 2017 05:53 PM
L'Etoil / Illusra advertise a free trial , charge approx. $5.00 for free trial shipping, then charge approx. $100 each for 2 products and automatically charge this every month. Only way to return the product (even if you develop an allergic reaction) is to return it in the sealed package, unused; which, of course, you cannot do.  Complete attempt to take advantage of people by emphasizing the alleged free trial.  Disgusting...
Updated at: Jun 08 2017 05:11 PM
Ordered Sample Product..,.paid shipping and handling as was told would be.  In fact, I believe it ended up being more than thought, but let it slide.  Tried the product and was not impressed with it, but had a very busy month and forgot to call and cancel future orders.  When I saw that my card had been charged for another order, I called and canceled future orders, not realizing they had not yet sent the product for the $39.24 they were charging...
Updated at: Aug 15 2017 10:07 AM
Offer of free trial on L'etoile skin cream product that did not disclose additional charges or future shipments at time of initial internet purchase...
Updated at: Jun 13 2017 08:33 AM
billing. I never subscribed but the help insisted that I did. I NEVER subscribe to these fake skin care things.  ...
Updated at: May 25 2017 08:27 AM
They showed this commercial for 4.99 with the lady from Joanna Gains. Said it was her new company and she was retiring from the show because her products were on the rise and she needed to work with this. When they billed first time it was 4.99 and 1.99 shipping and handling. Then they withdrew from my checking account 98.00 and some change. I used my debit card to pay for this. Any help...
Updated at: Jun 10 2017 09:34 PM
I cannot remember ordering this product but have ordered similar product from other companies on the internet.  I had to call bank to stop them from deducting money from my account.  This may be  another similar company that has my information and is doing the same thing.  I have received product I did not order.  I have had to cancel my debit card.   WE need to stop these companies from continuing to do this to people.  I have learned a very...
Updated at: Jun 16 2017 10:01 AM
This product is advertised with a sample purchase with only payment for shipping and handling.  The fine print is not easy to see, but when you purchase your sample, you also agree to pay nearly $100 for the sample as well as signing up for future automatic purchases on a monthyly basis.   You have 14 days from the day of the ORDER to cancel the auto pay shipments.  This means the product will only be in your hands for 10 days, at the most...
Updated at: Aug 16 2017 10:07 AM
Updated at: Mar 09 2017 01:09 PM
I ordered the L'Etoile anti wrinkle cream sample. I paid for shipping only. Nowhere on the site did it say anything about sending each month and...
Updated at: Feb 08 2017 02:30 PM
L'Etoile Skin Care uses a deceiving ordering process for selling their skin care products online disguised as a free trial. I reported several of... L'Etoile skin care including shipping (as well as other product names). While you think you are ordering 1 trial product, you are truly placing an order... for 2 trial skin products and 2 monthly subscriptions. I received 2 emails from support@getluxuriousbeauty.com for l'Etoile trial and a buyer...
Updated at: May 16 2017 05:03 PM
 This company keeps trying to debit my account for $99.09 they've tried 3 times thank god my bank rejected them. I want reimbursement...
Updated at: Jul 08 2017 12:35 PM
The reason I am writing is that I saw this eye cream on the internet and TV.  I think it was discovered on the tv show called Shark Tank.  I ordered it and now it keeps coming and my Visa is being charged. I am going to call Bank of America to see if they will put a hold on it...
Updated at: Oct 04 2017 02:49 PM
s&h fees only. Cited approval by Dr.Oz and others for skin anti-wrinkle cream. I bought it. Sample shipped 4.4, arriving @4.8. Today 4.17 I have...
Updated at: Apr 17 2017 08:26 PM
 Signed up for free (shipping only $4.95). Was charged $98.09. (Didn't realize until later.) Received 2nd shipment so I could return and stop any more shipments. Customer service at 888-604-9168. First was told I could return both.shipments for a $9.95 restocking fee per return. Next supervisor said I can only return 1 AND it's one I haven't received (but of course already charged to my card) . So ... They have charged me for three 0.05 oz...
Updated at: Feb 27 2017 04:50 PM
Ordered on internet L'etoile skin care product for shipping only when signed up they added eye cream also for a added charge of shipping could not...
Updated at: Apr 14 2017 01:14 PM
 Was a trial offer and hurt my eyes and does not do what's advertising. And now they can not be reached...
Updated at: Aug 01 2017 03:48 PM
. The Illustra product on the bottle is Illustra Skin Care, Los Angeles, Ca 855-491-6599 and the L'etoile product on the bottle is L'etoile Skin Care... , Los Angeles, Ca. 888-892-1484. Neither product matches the billing of Colcomplx 888-505-3869, $89.29 or Skin Beuaty 888-214-1859, $98.09.  I never...
Updated at: Apr 14 2017 06:14 PM
and they lasted about two weeks.  The products didn't improve my skin like the brochure stated.              ...
Updated at: Jan 23 2017 01:37 PM
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