SPORTS RECREATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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26, Report #466293
Jun 30 2009
07:27 AM
FloFlorida Sport And Recreation FLORIDA SPORT AND RECREATION NETWORK SCAMMING/THIEVES/LIERS/CAN'T PROVIDE THE SERVICE THEY PROMISSE RIP-OFF Ormond Beach Florida
My story is not much different then the others who have reported this company in this site. (Ripoff.com) Florida Sport and Recreation sold me a vacation package to go to Florida and visit two cities, Orlando and Daytona for $159.00, I thought was a good deal so I went. The catch was I would have to attend a 90 minutes presentation. I have to admit their presentation was very good, so good they convinced me to buy into this vacation membership. The service they offered was supposed to have discounted vacation packages on hotels, cruises, air fare, condos at below wholesale and internet prices. They said as a member, they would pass the savings directly on us (members). I pay them $1000.00 deposit of a package that cost me $4983.00 and finance though them the balance. That was the condition to have my membership activated so I could use it for my next trip that was coming up shortly. As soon as I received my membership and activated it, I tried to use it. Since I couldn't log on through the web site because I was a new member, I contacted my sales agent Mr. John Kirk to help me book a hotel in New York City. After trying to call him many times he eventually called me back and told me that the hotel he found would cost me over $200.00 a night. I went on the internet myself and found the same hotel at a much cheaper price than what he quoted me for. His excuse was that their system was down and he didn't have full access to their inventory. I was in a rush, so didn't have time to deal with Florida Sports and Recreation whom Mr. John Kirk works for. I went ahead and just booked hotel through the internet my self because it was munch cheaper. About 3 weeks later I needed to go way again and I again tried to book my trip through the membership and contacted the representative. It took 3 days calling them and eventually I got hold of them and he told me what they have in their system inventory was what they have and the hotels they have would all cost more than if I booked them myself through the internet. I then called my sales agent that sold the membership to me and he couldn't help me either. That's when I started to get suspicious and try to find out about this company. When someone told me to go online and check their company name in the site called rippoff.com there was a list of reports from people that got scammed just like me. I immediately sent my membership card back and requested the cancellation of my membership. At this point I am trying to dispute the one thousand dollars I gave to them for my deposit and to deal with the loan and finance charge they still are trying to bill me for a membership I no longer have. I am now in the process of contacting the State Attorney General, Better Business Bureau, VISA, MASTER CARD, AMERICAN EXPRESS and DISCOVER, I want everyone to know how fraudulent this company is so that it won't happen to someone else. Noemi Springfield, MassachusettsU.S.A.
Entity: Ormond Beach, Florida
27, Report #1045935
Apr 24 2013
03:49 PM
Absolute Recreation Leisure Spas, Laguna Bat Spas Absolute Recreation LIED about Warranty and Service and the hot tub was not delivered as it was supposed to! Internet
I looked up Absolute Recreation online and used their phone number to order what I thought was a great hot tub. Carolyn, the person who answered sold me the hot tub and I made sure to ask if all the extra things online were included that my print out stated like an ozonator, waterfall, lights and such. She assured me they were included as a free upgrade. She also told me that a 110V would be perfect for my south Texas climate.  When it arrived the ozonator was not included. We called and they said they would ship us one which they did and wanted me to splice some tubes and install it myself. I said I did not know how so to send service and they said they did not have service in my area. Then my heater went out. I called again and they finally sent over a technician. After that, the waterfall stopped working and my temperature was fluctuating.It also took 48 hours to heat the water which they said should not take that long! Again we talked to service and they referred me to the head of tech department a Larry. I told Larry just to pick up the thing because it was not what I ordered and it had too many issues already. I wanted my money back. I have spoken to Carolyn again and she now has changed the story that she would never ever recommend a 110V because that would only power a blender or small household appliance! She is lying. I have repeatedly left messages for Larry and he will not call me back! This company lies and they totally ripped me off! Do not buy from them! Beware!I have a hot tub that is not working and I have warranty that I cannot use because they will not answer the phone or send me service! This company is terrible! I have had this hot tub since December. Too many problems!!
Entity: , Internet
28, Report #340041
Feb 23 2009
07:39 PM
Florida Sports And Recreation Network Woodstock Fl this compagny is rubbering people Ormond Beach Florida
we came to orlando and sign a reservation services license agreement florida sport and receration network the 21 of may we cancel it by certified mail the 24 of may they take 4483$ us in my visa card the 29 of may since this date i call evrey day and send e-mail every day to have my money back but it is like no body take care what can i do ? Eabcom montreal, QuebecCanada
Entity: Ormond Beach, Florida
29, Report #475802
Sep 21 2009
10:08 AM
Florida Sports Recreation Network Terrible Terrible Company Ormond Beach Florida
Beware of this company. They sell travel discount memberships that are NOT discounts at all. BUT...you don't discover this until you become a member. They do NOT issue refunds. They use highly deceptive sales pitches. I wished to hell we'd not joined. Whats worse is that I subjected a friend to their antics. I had referred a friend to the marketing group who in turn invited her to take a tour for FRSN offfering her a hotel stay for two days two nights and a dinner certificate in lieu of attending their presentation. While butter couldn't melt in their mouths when we spoke to them (coz we purchased), my friend had a horrible experience. At the end of HER tour, she told them that she was not interested in the program. That's when they became nasty. Not only did they refuse to give her the promised gift certificate or allow her to provide proof that it was offered they called the police and tried to charge her with trespassing because she kept insisting on speaking with a manager. Apparently the manager who came to help her did nothing but insult her and push her out the door as to not alert the waiting potential suckers of their deceptions. She recorded the conversation up until the police arrived, and I listened to it. All I can say is WOW. It was the MOST UNPROFESSIONAL thing I'd ever heard. In the end all they did was mildly perturb a woman who was pivotal in shutting down a similar deceptive organization. They've only provided her a mission. for once she gets going on uncovering them for what they are so I KNOW they won't be in business for long. Hopefully there is really a bond for our protection but in lieu of all the other lies we've discovered plus the fact that they hire thuggish violent ex-convicts (which my husband uncovered and why I'm here as anonymous) we highly doubt there is a bond as they claim. My advice to all is to take the freebies, TAKE copies of the paperwork they send with you to the presentation AND DON'T BUY A DAMN THING! Anonymous Apopka, FloridaU.S.A.
Entity: Ormond Beach, Florida
30, Report #79233
Feb 04 2004
07:49 PM
Spa & Recreation Center Of OC Spa ripoff dishonest fraud rude liar Westminster California
We bought the spa and the gazebo for our brand new house in Sept.03. We were told it will take 6-8 weeks to deliver. We told them that you have up to 10 wks as long as it before Chrismas for we will have house warming and Christmas party. By the 8th wks, we came by the dealer and check. They told us will be 10th wks. By 11 wks Dec.14 we didnt hear from them, we called and they stated that the spa was built but is still at the manufatory and wont be able to deliver until after the Newyear for the manufatory closed for Chrismas. You got so pissed becuase it ruined our party for the house, Christmas and the New Year party. We ended up cancel all the party and wait till the spa arrive to have it. We want the house to look perfect with the spa & the gazebo in it. We were told it will be there by the 1st wk after the New year. Monday Jan.5.04 we called, the owner Marc said he will call back on Wed to confirm the exact day before the weekend. Wed. Jan.7.04 we called, the receptionist told us the spa were just built on Monday Jan.5.04, therefor wont be able to deliver until next Friday. This is such a liar because she said in the conversation before Chrismas that the spa was ready. Thursday Jan.8.04 we called directly to the manufacture in Pomona and check on the status of our order, the representative told us that there was no order under our name in the system. She documented all what we told her and gave us a confirmantion number to call back if we still dont get the spa by next week as they promised. We plan to have the House warming and the Chinese party on the Jan.17. It is a very important party for us as Asian. We think that they will deliver the spa by Fri. 16 that would be perfect for the party. By Fri. Jan.16.04. they broke the promised again. They said they pickup the spa at the manufacture in the afternoon and dont have enough time to deliver the same day for us. We were almost in tear, and beg them to bring it out that Friday nite or early Sat. morning and we willing to pay extra $300.00 for whoever have to work over time. They promised by Monday. Jan.19. By Monday afternoon we didnt get any call from them, we called to follow up, they BROKE THE PROMISE AGAIN. The owner excused was that the bank closed for Dr. King birthday, so he can get the money out to pay for the manufacture. He promised again by Wed. He was so rude and has no maner in bussiness at all when speaking to us. By Wed. morning they called and asked us to paid the remains balance of $2700(we put down $8000.00) before they will bring the spa out. We said no. Later he called and said the truck is on its way. 5pm the truck came and they told us that they will drop the spa and gazebo off and return the next day to set it up. We told them we have no problem with it. Then they demanded to paid them before they unload any thing. We told them we would paid after they finish setting up went they came back. They said no and drove off with the stuff still on the truck. Next day Mark called us back and said, we have to pay first for them to unload. We told him we would give $2200.00 and give the rest after they set up the gazebo and spa. He stated I DIDNT COME TO KNOCK ON YOUR DOOR TO SELL THE SPA; YOU CAME TO US AND ASKED US TO SELL YOU THE SPA, THEREFORE, YOU HAVE TO PLAY WITH OUR RULES. That were the last conversation we have with them. For 2wks now they have not call us and they have our $8000.00 deposit. Help..... we need to get either our money back or the spa. We had called back to the manufacture and spoke to the same lady, she said, SORRY BUT NOTTING WE CAN DO ABOUT IT... CALSPA IS SUCK. It's been 17 wks now and we still dont have the spa yet and they still have our $8000 and they dont call either. During the whole process they have hung up and avoid talking to us on the phone many times.... HELP...HELP...HELP.... Thomas Orange, CaliforniaU.S.A.
Entity: Westminster, California
31, Report #357570
Jul 30 2008
06:16 PM
Intex Recreation Sold Item without clarifying the optional items that were needed to complete Install Long Beach California
I have recently researched salt water chlorinators online, and saw good reviews on the Intex salt water chlorinator combo. I was hesitant on purchasing the item from anyone but the manufacturer so I researched and found the manufacturer had a website that anyone could purchase from. I looked for the salt water chlorinator pump combo on the website and found it with very little hardship. I was wondering when I saw the kit so I clicked on more info and read: Chlorine Generator Combo Chlorine Generator Combo Includes built-in 2,000 gph Filter Pump that is taken directly from their website. The product link is: intexstore.com/ProductDetails.aspx?ProductID=268&CategoryID=59, based on the impression their website gave it is a universal setup for any of their Intex swimming pools. So I placed my order on 7/23/08 and the payment was processed with my bank on 7/24/08, the item was shipped on 7/25/08 and received at my home on 7/30/08. And that's where my problem lies, after paying $299.00 + $64.55 shipping for a total of $363.55, I open the package only to find that there are parts missing. So like most consumers I proceeded to calling Intex customer service dept. @ (800) 234-6839 as it shows on the website. My call was answered and was off to a bad start right away, the young lady who will remain nameless not because I won't say but because she refused to provide me with her name. So I shrugged that one off that as long as she helps me I don't care what her name is, I continued to tell her that it appears as though my package is missing parts and she asked for my order number I gave it to her and she pulled it up in the system she then proceeded to ask me to open my user manual and turn to page 9 and she would show me where the parts I thought were missing were in fact optional parts. Which is when I asked her why the website would not show the optional parts that I would need and state them as such? She in all her knowledge and glory attempted to navigate the website per my guidance to the listing (and this is where she crashed out and started getting upset with me) and show me what I was asking for, but it doesn't exist. She started to become upset and I could tell it in her voice which didn't help at all because I was trying to make my point the if the items were made aware to me when I initially made the purchase I could have added them and had little to no additional shipping costs or time delay. Now to resolve the matter and make me happy I would have accepted an offer of her offering to provide 2 day ground at no charge. But I am guessing her pride was at stake either that or Intex trains their employees to only show the customer that it was nothing more than the customers mistake. Well I then asked her what my options were, and she told me I could purchase the parts I needed or return the whole thing and they would refund my money minus the 64.55 shipping costs. I asked her why I should have to now purchase the parts that were not made aware to me that I needed in the beginning. With that she replied you know sir its 5 o'clock and I'm not gonna sit here and argue with you about why it's not listed, tell me what your gonna do, buy the parts or send it back. and to which I repeated my question, and after several times back and forth she hung up on me. And now I'm in a position of trying to contact someone with Intex to see what can be done to get this issue resolved, I'm not sure on the type of character I will speak to next time, but if I speak to anyone I will repost and give an update. If it is a scenario where depending on the pool you have it determines the optional parts you will need, then Intex should only be taking phone orders or make some changes on their website. I just don't feel I should have to pay for parts that were not disclosed as optional until a week after you order and can read the owner's manual. James Pelzer, South CarolinaU.S.A.
Entity: Long Beach, California
32, Report #21598
May 27 2002
12:52 PM
Recreation Factory Warehouse ripoff lies deception no service no support late and inept service misrepresentation Chattanooga Tennessee
I purchased a Leisuretime 27ft. pool from this company three yrs ago. It took almost the whole summer to get the pool. I had to take an existing smaller pool down so my kids were very unhappy. When they made the pad it was too small for the poool that they knew we purchased so later a new pool builder came to make the pad the correct size.Then my pool had been robbed of parts,so as the rails were missing had to wait again on that. Then finaly it was put in. Great!! Just one yr later there were giant lumps and holes in the bottom because the pad was not done correctly and sand was not adequate. Wait again drain,(pay for more water) get it redone and refill. That work destroyed some of the top plates that go on the rail. We waited all last year for more and this year ordered more again 6 weeks ago. They are still not in! We also cannot go over there and get any other parts we need, nothing is ever stocked. We have also been victimized on the chemical use by being told to but expensive chemicals thet did not do the job and later I found out some of the chemicals they told me to use canceled out each other. Their people are not trained and could care less. They only want to sell pools that are not in stock and make customers wait for them to get them after they get a big demand. This is illegal! They also use free credit offers to get you in then,when you buy they bill the credit company before you even get the pool. This is also illegal! The Associates foolishly do not check before they pay the pool company to see that the pool was installed! They do undercut local competitors price, But you get what you pay for and more grief than you will want! I will never purchase from them and only the POOL Place in future. Please beware new companies and use established people. They lasted for a reason. Steve Chattanooga, Tennessee
Entity: Chattanooga, Tennessee
33, Report #716997
Apr 13 2011
02:54 AM
Jefferson Hills Golf & Recreation Center, Inc. Jefferson Hills Golf Course Sold worthless shares & won't refund $$$ Rigby, Idaho
This corporation's selling practices are  fraudulent because they use bait and switch sales tactics by making promises and providing something other than what they have promised. They  don't give accurate information or documentation about the health and financial status of their corporation and overstate the potential of a return on investment in their shares.   Their scant bylaws allow them to sell shares at a higher price than stated  therein, make assessments on shares beyond that stated in the bylaws, hold special meetings  knowing all of the shareholders can't attend and then recover shares from investors if an investor refuses to pay the assessment. They have, for several years, operated in the red failing to make sound financial decisions about their operating budget. Thus, they have placed a financial burden of maintaining solvency on the shoulders of their stockholders then spend more money for unnecessary construction projects. Several years ago when asked to assist in selling my shares (because of a lack of ROI, low value of the stock, and their assessment practices), the golf pro said the shares had very little possibility of sale, that numerous shareholders were also trying to sell their shares and that he would put my shares up for sale. This followed a his previous false claim that the stocks had increased in value. Attempts to sell the stocks brought no results. I put the stocks on eBay and received no bids. When I demanded that the corporation purchase these shares back from me, they refused. I am not the only stockholder dissatisfied with them regarding these assessments. Approximately one quarter of their stockholders refuse to pay these assessments.  I suggest someone look into their bookkeeping and accounting practices as they may very well be cooking their books.
Entity: Rigby, Idaho
34, Report #757038
Jul 27 2011
10:37 AM
American Association Nude Recreation AANR, Kissimmee, AANR membership not worth it for single men and women! Kissimmee, Florida
I had a membership with AANR but discovered it's not worth it to have a membership if you happen to be a single male or female. I visited a few clubs and realized it's just not worth the time and money to have a membership with them. First, if you happen to be single, you're going to be ignored by just about everyone there, second the price for a single person is much higher than the price of a couple, third singles don't seem to fit in well at resorts who cater to mostly couples. If you're a couple it's great! But if you're single you're the bottom of the pile, and looked at and treated like you're trash. This is not just from my own personal experience, I've talked to other singles who experienced the same problem. They make all these interesting brochures about nudism and how it should be experienced by everyone whether they're single or not, but in reality singles aren't accepted period! Sure you may get 20% knocked off your visits but is it worth it to be discriminated against so badly? What's the point of visiting one of their resorts if you're not accepted and going to be ignored or shunned because you're single? I visited a resort in Oklahoma, one in Washington, one in Colorado and three in Texas and it was the same treatment wherever I went. Not only that, but if you happen to be a young adult, you'll also get the shaft. They don't seem to want young adults or teenagers visiting their resorts. Another thing I've noticed is the people who are members of the resorts are very cliqish in a mafia like way. If you do something wrong(like dance on a table) they gang up on you, and when you get kicked out for something other members get away with and you mention to people, they seem form a group of vigilantes to come after you and harass you. I heard of one woman who after being kicked out of a resort in Oklahoma was harassed by nudists who flew planes over her house, and followed her when she left her house. She eventually died in a car crash because of the harassment. She also happened to be a young adult. So keep all of this in mind when you visit a nudist resort associated with AANR. I'm done with nudist resorts, and with AANR! I hope this will help this will help those who are single nudists to make the right decision. Purchase a membership if you like, but if you experience the same kind of treatement after reading this and purchasing a membership, don't say no one told you so.
Entity: Kissimmee, Florida
35, Report #919540
Jul 30 2012
08:35 AM
City Of Delray Beach, Parks & Recreation Department Don't Trust This City Delray Beach, Florida
About two years ago the Parks & Recreation Supervisor was forced to resign.  Recently, he owed $15,000 back child support to his ex wife, with a warrant out.  It gets better.  His current wife is wanted in Connecticut for $100,000 warrant in regards to an invest fraud. We believe this individual and the City was part of Cynergy Securities, the out of business investment firm and the Parks & Rec. Supervisor was part of this fraud.  This is what you have as a Supervisor over 17 years?  We furnished the information to the State of Conn and Florida for her arrest.  This City needs to be careful in reference to this matter.
Entity: Delray Beach, Florida
36, Report #443862
Apr 15 2009
02:10 PM
FLORIDA SPORT & RECREATION IF IT SOUNDS TO GOOD TO BE TRUE IT PROBABILY IS!!!! ORMOND BEACH Florida
Reserved Room at Holiday Inn Ft.Meyers Beach Florida through Florida Sports and Recreation. They charged me over $1075.00 in February 2009. We took our trip as planned in April 2009 upon arrival we found the room was not paid for because they're credit card did not go through. they took my credit card # for security deposit. When we checked out they gave me a reciept for less than $999.99 which I noticed was less than Florida Sports and Recreation. charged me. After we got home I checked my credit card statement and found Holiday Inn charged Me for the room. After talking with Holiday Inn management I was informed that the room would have been at least $50.00 less per night if I would Have just booked it with them directly so where is the discount???? I have left several messages with Florida Sports and Recreation and have yet to recieve a call back. After a couple of calls to Holiday Inn they were nice enough to reverse the charges on my card. But I still know that I paid too much for this vacation. Ouch!!!!!!!! Naive Ohioan AMELIA, OhioU.S.A.
Entity: ORMOND BEACH, Florida
37, Report #474195
Jul 28 2009
12:08 PM
RV Lending Group - Recreation Products Sold me an extended warranty for $6995.00 - refused to honor claims Sycamore Illinois
We bought our motorhome and the seller added extended coverage for $6995.00 as a stipulation of our purchase / loan. The extended coverage was offered by the lender and manditory. The first claim for $200 approx was covered. But when we tried to get the second claim for $2000 it was denied and they said we abused the coach. What? So we fixed the coach ourselves. We took the coach to a new service center told them what happened and they said they were familiar with the extended warranty company and that they never pay!! So recently, we are almost broke with the economy so bad and our generator went out. So, we submitted a valid claim. The repair center read our extended warranty and said it was still good. So they fixed our coach and submitted our claim. But as soon as they got the qoute they asked for service records. We had done most of the work ourselves but logged it in our service manual, so they faxed it to the warranty people. Sure enough, even though the company doing the work said there was no chance of abuse on the parts they replaced, the extended warranty was declined. The service center told them they need a fax detailing why it was declined and 2 days later, we are still waiting for the fax. We are furious. The service company said they have never heard of this extended warranty company and have a hard time figuring out how the same company that financed the coach can require a warranty. We are now trying to raise the $2000 to fix the coach. Stardutchess Castaic, CaliforniaU.S.A.
Entity: Sycamore, Illinois
38, Report #723647
Apr 29 2011
11:31 AM
American Recreation Products No response to tent repalcemant parts information requests. All phonenumber sring busy, 800 number has recording asking for PIN number St. Louis, Missouri
We purchased the SwissGear Dome Tent with shock-corded fiberglass poles.  First summer of use the tent roof fly ripped over center dome allowing rain to leak through dome ventilation screen. Then when collapsing the tent for storage one major tent support pole snapped at the metal joint. Numerous attempts to contact American Recreation Products for replacement parts were unsuccessful. Listed phone numbers either ring busy or are diconnected...the 800 number has a recording asking for a 'pin number' ?? Unable to provide one, the recording ask you to try again later!! CEO is listed on the web with no contact data, email or phone number. WE WILL FOREVER STAY AWAY FROM ANY OUTDOOR EQUIPMENT DISTRIBUTED BY THIS COMPANY!
Entity: St. Louis, Missouri
39, Report #994909
Jan 10 2013
08:52 PM
Giant recreation world Melbourne fl. Dishonest and unprofessional matters with sales staff and finance manager Melbourne, Florida
Ok. First I go there looking for a camper, they have tons to look at but our SUV can only handle a certain amount of weight, so we pick one out and they brag on the hitch we are getting for it. The hitch sucked and we almost got killed on interstate 95, because they installed the wrong hitch. Next after three trips back there, we decided to upgrade our SUV to a ford f150 so that we can get a bigger camper. They said no problem you only used it once we will give you your money back, cool... But that is not what happened. Somehow between that and the camper we wanted somehow the finance manager pulled a fast one and told us that we could only get a certain camper they had on the lot, not the one we wanted. We ended up financing 30,000.00 for a camper that had a sale sign in it for 16,000.00, huh! But we returned the first camper, you said you would buy back. huh! So ok.. They try to explain it to me and said the 2nd camper was 25,000.00 huh! The sign says 16,000.00. Bottom line was the care we wanted was new to the lot and the one they said we could only buy had been on the lot for a year. We take it out once and the gray water tank is pouring out water...back we go, and again get into it with them about all this bull sh* ...bottom line Never ever ever buy from them. Find a reputable dealer, with a good finance team. And mostly a company that stands by their word.
Entity: Melbourne, Florida
40, Report #1028802
Mar 14 2013
02:20 PM
Absolutre Recreation Laguna Spas Ordered hot tub/ Its not what I orders, They said OPS we sorry Internet, Tennessee
I recently ordered and received my x5 hot tub from absolute recreation. After unwrapping the hot tub I noticed my perimeter LED lighting was not there. I immediately called my sales rep then she notified my to hook the tub up, take a picture and then she would refund my money on the lights if they were not there. I advised her I WANTED WHAT I ORDERED. She never called me back. Then I called and spoke with the manager of the Spa company. He said if I havent hooked it up they would replace my spa for the one i ordered. I said the sales rep told me to hook up the spa to see if the lights were installed. The manager offered me some extra filters and chemicals to make this right. I am tired of arguing with Absolute about these damn lights. I mean before you ship something out that cost 5000 dollars I think you would check to see if it is right. They are not doing business with me again. I have had a few guest over since it was installed, they were interested in purchasing a spa like mine but I referred them to Hotsprings because Absolute is a JOKE. Like ordering a jacked up burger from Mcdonalds. BEWARE OF THEM.
Entity: Internet, Tennessee
41, Report #1075147
Aug 12 2013
02:07 PM
Recreation Discount Warehouse, Inc/PoolsInc Shawn Sent wrong part, no refund in sight! Wrentham Massachusetts
 I was referred to this company by the supplier in Canada, who told me that they do not sell retail.  Therefore, I called this company(pools Inc) and spoke to a gentleman named Shawn, who, after some time found the valve that I was in need of.  My pool filter valve company had gone out of business, so this, suppoedly was the only place to find a new valve.  Shawn assured me that he had the right valve for me and sent it out right away.  I was very happy when I redeived it in just a couple of days.  But, after inspection, I found that he/they had sent me the wrong valve.  I promply called Shawn back and reported my findings.  He assured me that the right valve would be sent out as soon as possible. That was three months ago.  After several telephone calls and, what I can only assume as misdirection. I finally called Shawn back and told him to refund my money and send me a return authorization for the original valve.  Again, I was assured that the money would be refunded and I would get the RA number very soon. To date, I have received nothing.  I called him today  and threatened legal action and a report to the BBB and he told me that they magically had my new valve and he would be happy to send the it out to me and reverse my credit.  I said no, and he said that I should get everything by tomorrow.  We'll see.  I am very unhappy with the way that this went down, and I am pretty sure that they are going to rip off many more before they are put out of businessssssss.
Entity: Wrentham, Massachusetts
42, Report #391042
Nov 13 2008
06:16 PM
Florida Sport And Recreation Scamming discount company, rude ignorant people at company, no answers from them! Daytona Beach Florida
Here is the timeline of what happened in our case. Florida Sport and Recreation offered us a vacation package for about 250.00 to come down and stay for about a week. A few days in Orlando, where we had to attend a 90 minute sales pitch, then a few days in Daytona beach where we had to go to Florida Sport and Recreations sales meeting. This was offered in the fall of 2004. We chose the 4 day 3 night at Calypso Cay resort, then 4 days 3 nights in Daytona beach @ a very empty, creepy hotel, but on the beach. We went to the sales meeting at 2665 N. Atlantic Ave #312 in Daytona Beach on August 17th of 2005 in the morning. While in the meeting, I have to be honest and say they had the best sales people working there. They really know how to make their packages VERY appealing and promising. They are trained to get you excited, and work on your adrenaline to get you to sign with them. If they were not great, we would not have bought into it. I have attended several vacation ownership pitches, and this was great. We are current vacation owners through Blue Green Vacations which is VERY LEGIT and actually deeds you ownership in a property. You actually hold a deed to real estate, not just some flimsy contract... Anyway, The main salesman who was making the pitch was unforgettable. I will never forget his face or his charm the rest of my life. He talked about how with their company, they are able to give such great discounts, and that they would be able to get 50% or more off of air fare, hotels, cruses and more. He gave us an example fo how going on an Alaskan cruise for 14 days and 2 port stops, all inclusive and a day trip hike would only cost around 1200 a person AND THAT INCLUDED TAXES, PORT FEES, and all fees pertaining to taking a cruise. We of course would just have to get there on our own, but hey, we could get a discount through their company... He said that by using their points system it translates into HUGE saving. We could also literally be outside a hotel in the parking lot, call their travel agent and get a room. He didn not mention that it was not 24 hours and that you would have to call during normal 9am-9pm mon-thurs, friday 9am-5pm, sat 10am-4pm, and Sunday they were closed. So he misrepresented that. We did not get that info until the C. C. had been processed, and the documents were signed. He assured us it would work out great! We were there approximately 2 1/2 hours, 1 hour 30 minutes in the presentation, and another hour or so in a high sales pitch atmosphere. They wanted to start us off at 8,000 for a package deal and we were like, there is no way that is happening! see again, we paid 8,000 through Blue Green vacations, and we own a deed in property! We thought that was crazy to pay that much for a discount program. We have access to discounted cruises, air fare and hotels with them, but what sold us into this finally was that our families could use it. We just had to give them all their info and they would sign them into the system. Both sides of our families travel frequently, and according to them, this would be so worth our families taking advantage of for travel. The main sales guy, mr. Charming that he is, and So incredibly generous then brought it down to about 5,000. Again we were like ok, we are out of here. Then he was like well, I could give it to you for around 2,000.00 and in one year, you could give us referrals of 10 people since you are getting this deal. Well on our contract they did not write the sales price in there. The only place I have proof of the purchase and the price is on my credit card statement. They wrote the original price on their paperwork, just like car salesmen do when they have you in the box at the dealership. They also explained that if we had our yearly fee deducted automatically, we would save 20% and the fee would only be 119.20 annually. Well when renewal came up in August of 2006, and there was no auto withdrawl. We also never received an email, letter, bill or anything of the sort. They just shut down access to the site on me. No one sent an email to us that they were withdrawing from the account, or that it was even set up. I called on this and no one had my file, or my paperwork. I was told to call several places to find out if there was paperwork. I was told to call the reservation center at 800-309-0572, and they told me they can't help me. They told me to call the main office since they have my contract. Their email also did not work at the time either. This was in the fall of 2006 when I started trying to get this resolved. We were trying to see if we could get a discount on travel for the holidays, and that is how I found out they shut the site down to me with no warning. EVEN THOUGH I PAID 2000.00 for this service! I called to talk to the office, and was directed to a guy named David on 1-23-2007. He told me he would direct me to Walter Everly their manager by email, and see what could be done. Nothing was ever done. He told me that I could have access for free until August 2007 since they did not auto withdraw from my account the amount that was due. Actually, they just shut down access to the site on me with no notice, and he was trying to make up for that. I told him this was crap, and I wanted my 2000 back! He told me there was no way to do that at all. No refunds are ever given back. We talked for another 30 minutes or so and I told him the many problems I had with the company, the unproffesional way they handle business, and the issues with the contract. Ok so a few months have gone by and it is now September, a month after my free access for a year. I recieve a bill in the mail from Universal Acount Servicing which is a billing company that I also go through for my school loan. I called and spoke to Jodi on September 13 2007 at 12:50pm. I told her I was no longer giving money to this company and after I had spoken with David who had also reassured me the yearly fee would be auto withdrawn, I still received a bill for 149.00. (I had received a previous bill on August 7th, for the same amount, and I had called in then to cancel. The woman I spoke to said sure, and cancelled the account no problem, apparently not!) I recieved the bill again and Not at the 20% off they had promised at their meeting. Jodi told me I could not cancel because I had to pay. I was like hmm, that makes a lot of sense! Gee I can't cancel because I have to pay... After fighing with her, and telling her the company is a rip off, and I will not pay another cent to them, she finally said she would mark the account as cancelled. Basically to get off the phone with me. She also informed me that there would be a 250 activation fee if I wanted to reinstate the account. I was like fat chance! I then received another bill on October 10th 2007 saying I was 60 days late, and that I will have my privelages suspended if I don't pay. I was like wow, I don't pay after a year of buying this crap and they suspend my account with no notice. I then get a bill a year later, and they are finally on top of their billing? I guess when they give you a few months of free access, they want to make sure to actually collect the yearly fee... After all that I decided to call the main office in Georgia. I was directed to a Jamie Ingersol but was told she was out of the office. I talked to another lady on November 28th 2007 and again on the 30th. She said she would send an email to Jamie and that they would discuss what could be done and then get back to me. That never happened. I called again on December 3rd 2007, the day she said they would get back to me and I was told by the mystery lady NOT JAMIE, that I paid for a license use, in other words to make them money, not for actual travel discounts. She said they were DEALS NOT DISCOUNTS. In her own words, You shouldn't call them discounts, because they are deal packages. Although in the sales pitch everyone I was there with was told they were discounts. Hmmmm, the whole company can't get their story straight! So, the actual contact or the principal contact is a Ms. marion Daily the executive of admin is Mr. chuck Speiros (owner) and Mr. Andrew Zic (owner). They gave several contact numbers of 386-334-9048, 386-672-6009, 800-309-0572, 800-677-2247, and 2 fax numbers of 866-510-2981 and 386-677-2247. I have yet to hear from Jamie or any of their staff, it is a year later, and I am still without answers, or what to do. I think my next step is writing the attorney general nice long letter, as well as the Florida Department of Agriculture and Consumer Services which is the regulator of Sellers of Travel www.800helpfla.com or you can call at 1850-488-2221. LET THEM KNOW YOUR STORIES! The license number theirs is for selling travel stuff is ST36256. You would add that to your report as well. Mary Joliet, IllinoisU.S.A.
Entity: Daytona Beach, Florida
43, Report #395142
Nov 25 2008
07:41 PM
NRPI - National Park Recreation Inc. Decieved me, led me to believe that the land I purchased had an appraised vallue Irvine California, Texas, Washington
NRPI is selling land at an alarming rate using deceptive practices!!! I purchased land from them and was told that many peopl refinanced their land when they got back to their home location. This is not true. Their land is not appraised because they own the financing company to ensure that one can purchase their land. Then when people realize that they have been ripped off, they get the land back to resale and repackage all over again and again and again. I spoke with an attorney and he said that this is borderline preditory lending practices...Please Help!!!This is more than highway robbery. Yolanda Highland, CaliforniaU.S.A.
Entity: Nationwide
44, Report #395327
Nov 26 2008
12:22 PM
American Recreation Products - Swissgear Does not reply to unhappy purchaser. St.Louis Missouri
I purchased a twin insta-bed to be used on a hunting trip to the Coloado mountains. The main reason that I chose this bed is that it read on the box that it was tested 100% leak proof. It was not leak proof. I tried to return the bed to the place where I purchased it, they told me that I had to have the Upc code and receipt. I could not do this because I had mailed both to the Amer. Prod. Inc. for a free knife (which I had never received) this was offered on the box the bed came in. I have contacted them 4 (four) time asking them to return the receipt and upc code so I can receive credit or a new bed from the retailer. They will not even reply to my requests. William Fergus Falls, MinnesotaU.S.A.
Entity: St.Louis, Missouri
45, Report #1190064
Nov 19 2014
03:01 PM
Giant Recreation World - Winter Garden Florida Refundable Deposit Winter Garden Florida
We went the this place to look for travel trailers. We found one we wanted. The sales person said that we needed to put a  $ 500.00 deposit, but he guaranteed that it was refundable. This is when it gets dirty. He said that it was refundable, but on the paper that we signed which they kept telling us that a copy was provided , there is a part where it says DEPOSIT REFUNDABLE _YES _NOAfter we decided not to buy the trailer, the manually marked no, and said our deposit would not be refundable, and we had signed a agreement. Very deceitful way to make business, and because it was big dealer we thought that things like this would never happen.But it happened, they kept our money, and worse I had to hear from their manger that it wasn't fair for us to keep one of his sales guys busy and at the end not buy the unit because He had a family to take care of.
Entity: Winter Garden, Florida
46, Report #1160306
Jul 08 2014
06:25 AM
Miracle Recreation Equipment Company A PlayPower inc. division Breach of Contract/Bad and dishonest business practices Monett Missouri
In 2007 I entered a preliminary agreement with Mr. Mark Hardy-Executive Vice-President Europe Playpower inc. As per our preliminary agreement a few months later Mr. Billy Joyce-Director of International Sales visited me to discuss further our involvement(may & June 2008) with Miracle Recreation Equipment Company.After seeing the opportunities in our market he agreed to our exclusivity in our territory. We took him to contractors firms, architect firms, recreation parks and visited City Officials.  Everything went well and we made our first small sale. The problem started when we made our bigger sale for a total of $158,000.00.Miracle Recreation Equipment Company sold the equipment directly to the contractor(our customer) and refuses to acknowledge it is our sale. Refuses to pay our earned commission of approximatly today $52,000.00. After 5 months, when I finally talked to Billy Joyce he told me he didn't know it was my sale. A few months earlier he wrote to me I see from emails to Kim Parker(Director of International Sales Service-my direct contact) that you are working in a few projects for the past months, could you give me the status of this projects. I sent him the status of some of the projects and also mentioned I was working on other (smaller) projects as well.A month before the sale, Kim Parker-Director of International Sales Service referred my company to another aqua park equipment manufacturer who wrote to me Your information was given to me by Kim Parker of Miracle Recreation . Kim Parker speaks highly of your company so I am looking for the opportunity to discuss the possibility of representing our products in Poland. and We are seeking qualified sales representatives to actively sell and promote our products and hope to speak with you further regarding this matter.At the time of the sale another company contacted Kim Parker for information in regards to a project I was working on and Kim Parker wrote to him to contact the Miracle Recreation Equipment Company sale rep. directly and gave him my contact information; company name, company address, tel. nr. email address and contact person.I have proof this is my sale and I have contacted Miracle Recreation Equipment Company several times in regards to this sale but they have not answered to any of my correspondence, and refuses to acknowledge this is my sale, refuses to pay my due commission of $52,000.00.They keep doing everything in their power to distance themselves from me. Right after the sale they took my contact information from their website and replace it with the information of the contractor that bought the equipment. When I asked Billy Joyce about the projects I have placed with Miracle Equipment her wrote back to me we will honor those projects once they are confirmed one of those projects just came up and now they refused to sale me the equipment.As you can see they do not honer neither their word or their written commitments. They responded to a BBB complaint but deny facts that I have indisputable evidence about.This is simply bad and decptive business practice. Miracle Recreation Equipment Company needs to resolve this breach of contract issue and come to a financial settlement.This is a warning to all International Sales Representative, this could happen to you. Make sure you do sigh formal contracts and make sure all litigation matters are done in your country, especially if you are the party responsible for marketing costs.
Entity: Monett, Missouri
47, Report #1233927
Jun 06 2015
09:14 AM
48, Report #1249501
Aug 19 2015
07:20 AM
Giant Recreation World All Smiles and Handshakes leading to the sale. Afterwards, BS and Excuses. Melbourne Florida
 First off, we have bought two new RVs from Giant Recreation World (GRW) in Melbourne, Fl.  We did not have a bad experience with the first purchase, mainly because we had no warranty issues before we bought the second one.  We spent over 100K at GRW and mistakenly thought we would be treated as valued customers, after the sale.  Immediately after the second purchase a new Class C Motorhome, we experienced serious issues like leaks in the roof and electrical problems with the refridgerator and cosmetic problems, like interior parts falling off.  All occurred before a 1000 miles and some parts fell off on the way home from the dealership. Before going on, GRW boast a Warranty Forever and claims that because they are a family owned business, they are somehow unique and trustworthy.  Not so.Continueing, on our first camping trip, the refridgerator would not cool in the electric mode, which caused all our food to spoil.  When leaving the camping spot, once the RV shifted to turn out of the parking space water poured on our heads from a leak in the front cap.We contacted GRW and made an appointment to have these things repaired.  Ultimately, we had to make appointments weeks in advance and it took three trips and a total of almost 2 months to fix the Cap Leak.  The refridgerator problem  was a worst story.  First, they told us the compressor was bad and they had to order one.  They kept the RV for almost 2 weeks and said it was fixed with by installing a new compressor.  RV refridgerators do not have compressors like household units do.  Afterwards, we went camping and our refridgerator cooled to 60 degrees and our food spoiled.  We called and waited for another appointment and repair.  This time GRW said the seals were bad and they had to order a new door and seal.  Weeks later we picked up the RV with the assurance of everyone the refridgerator was fixed.  We plugged it in before our next trip and discovered the unit would not cool in the electric mode, but would work in the gas mode.  We went camping and called GRW afterwards to report the continueing problem.  We waited over a week for another appointment and dropped the RV off.  Three days later GRW called us and said the RV was ready to be picked up.  I rushed down there and was told the refridgerator workes fine.  I asked what they found to be the problem and was told only that GRW had plugged it in and it worked.  They looked no further.  During this conversation with the Service Manager (son of the owner of GRW), he suggested I switch my electrical plug to another household circuit.  He suggested that I purchase a polarity tester and check the polarity of my household outlets.  He suggested I run the air conditioner in the RV to reduce the ambiant tempature in the RV to help the refridgerator and he suggested I roll out the awning to shade that side of the RV from the sunlight.  Just to make a point, I did all of these things and after 4 days, the refridgerator reached 40 degrees overnight and 60 degrees by noon and over 70 degrees by 5PM.  I sent GRW a detailed message containing everything that I tried and pictures of the digital tempature guage I used to check the refridgerator.  I only opened the refridgerator 3 times a day for only seconds to take a tempature reading.  What I got back was a message saying that the the refridgerator worked fine for them and they had no solution.  They reminded me that my RV was over a year old and had no remaining warranty with them, adding that the Dometic refridgerator was warranted through Dometic  until April 2016.As for the claim of free Lifetime Warranty.  The small print is that the Warranty is not free.  Each year to maintain your Warranty you must send your RV iin for a pre-determined inspection and supply that inspection report to the insurance company.  In our case, we had less that 3K miles on our RV and it had already been in the GRW shop for over 3 months during the first year.  The pre-determined inspection cost over $400.00 and included things like changing the annode in the water heater, which we probably never used the electrical side of the water heater. Finally, it does not matter who you involved at GRW, from the saleman all the way to the owner, they play along as long as they can back charge the manufacturer and once thay ends, you are on your own.  The strongest thing I can say is that I regret dealing with them and have nothing positive to say about the entire RV dealership.
Entity: Melbourne, Florida
49, Report #1278425
Jul 22 2016
07:41 AM
Giant Recreation World no integrity or backing of poor job ormond beach Dflorida
This will be short and to the point. Sales was good. Finance added Gap Coverage to my loan for $3000 without my permission. I bought a slightly older unit, had a appliance check and safety check. Well they checked to see if the appliances were there, and that is all. The water heater, ice maker, leveling jacks, monitor panel, and outside faucet were not working or broken. I took my motorhome on  6 mile ride to the campground and called them with issues. I was told to bring it in after my stay. The jacks would not come up and the service advisor Kevin told me it is not his job to help customer's, that he is just a service advisor. Hmmmm, you would think he would advise me what to do. Anyway they were awesome and came and picked up my unit to het serviced. They actually charged me over $150 to pick it up. They went through the long list of things that were wrong at delivery and was told that it will be over $1000 now to fix appliances and the  other deficiencies. Also they will not fix the ABS when the light was on at delivery. I understand it is a used motorhome and that I would have to fix things, and I did. Small things that are not safety issues. A broken blind, and a leaky faucet, but please a water heater and ice maker not working, then being told it is my responsibility. Well the price of the coach was fair and I really like it. I decided to go to Camping World or another  dealer to take m money if I need service. They took advantage of me and my family enough already Profit is not a dirty word and I expect to pay, but not for things that should have been done at the onset.
Entity: ormond beach, Dist of Columbia
50, Report #1348030
Jan 06 2017
11:07 AM
NYC Parks and Recreation Computer Resource Centers Failed To Provide Services For Which I Paid New York New York
When Michael Bloomberg first became mayor in 2001, during his first term he became resposnsible for starting the Computer Resource Centers, part of NYC Parks and Recreation. This was something that gave anyone without a computer a chance not only to have access to a computer, but to become computer literate, and have access to websites, the internet through open access. Those under 16 didn't and still don't have to pay for their membership they get it for free. When Bill DeBlasio became Mayor that all changed. When the Resource Centers administration changed, the policy changed. The fees went up doubling and even tripling. The only thing that didn't change was membership for those under 16 it was still free. The administration wanted to eliminate open acess, but there were complaints, so seemingly they backed off. The Sunset Park center in Brooklyn, Where Bea Toscano worked, would fill in the administrators, one in particular director Ana Maria Campos. of just what was going on. Soon there was no more audio for YouTube videos. Online shopping was restricted and blocked. The internet never worked. Even though Bea Toscano kept telling us they were working on it, that never happened. Instead the restrictions only became more severe. Bea Toscano would only show up to teach classes. Those under 16 received all the perks and benifits, including special classes that no one else got, as well as tutoring. While all we were doing was subsidizing them. The administration was never available by phone director Ana Maria Campos, Bea Toscano, and the rest of them took something that was meant for everyone and slashed it to nothing. Their motive, wanting to rid the centers of people taking up space and wasting resources. They would evenlock up the rooms, preventing access. you weren't allowed into the rooms unless one of the staff or Bea Toscano was there. If she found you there she made sure it never happened again. We were spending our money. Tax payers were funding the services that weren't being provided. We couldn't even access sites such as RiteAid, because it sells ''drugs Even our Emails which were private and should have been off limits to them weren't. Sited within our Emails were blocked, and off limits. We were being forced out. If you pay $100-$150 in some cases for a membership, and it's subsidized by tax payer funding, if you don't receive anything and they knowingly except money without providing those services, then you're being ripped off. You have a right to expect to expect something, not to be ignored and cheated. For some this is not a luxury, but a vital necessity, a lifeline. The administration simply didn't care. If you're employed to perform a service/job, and this is what the administrators from NYC Parks and Recreation Computer Resource Centers are, employees who work for the City of NY, and are paid a salary. If they fail to perform this service and do their job, whether deliberately or by incompetence, which is what they've failed to do, then they're ripping off the system, and the citizens of NYC. What they did was arbitrary and without merit.
Entity: New York, New York

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