Tran One.com CitiTrans.com Transmission Rip-Off/ Bait -N-Switch McKenny, Texas
I had trouble with my transmission. I found the Trans One ad and, gave them a call, spoke with Joyce. Joyce told me my quote was $579. plus any hard part damage. Too good to be true? Yes, it was! I had AAA, so the tow was not with Tran One. The vehicle was taken to Cottman Transmission in Jacksonville, Fla. The shop did what they were suppose to do, check out the transmission and remove it from the vehicle if there internal problems. The next thing I get from Joyce was that I needed to wire a deposit to Tran One, Bank of America account for $900., or no work would be done to determine what is wrong with my unit. I asked why wasn't this deposit discussed before, and was told it's a standard requirement and I would be refunded any amount over my cost of hard part damage. I was suspicious but, not yet ready to give up. I sent the money. Then Joyce called me and said, You need to send a $300. deposit for your parts! OK! Now I know something is wrong! Joyce says, my job will be $3,200. for a rebuild. I say, No! I will call the shop. I talked with the shop owner, Bill (God Bless HIM, Please!) who informed me he had not talked to them. Joyce called me back and said the shop made a mistake, Tran One had got them to save me money and I could get a refurbished transmission for $2,600. I said let me call the shop. My transmission cost me $1,938.82. Tran One still has my deposit. They were trying to get Bill to go along with them and take me for what they thought they could get. Bill told them , Take me off your list and please don't send me any more of you victims. Bottom feeders, eat crap! Don't mess with these folks! They squeeze the price of your transmission out of you First, then sell you, your purchased transmission back to you at two times the price! I have reported this to the WWW.800helpfla.com consumer protection for investigation.