TIME WARNER CABLE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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can only be handled if i CALL CUSTOMER SERVICE! Wow, thanks Time Warner. And to top it off, the number he gives links me to the wrong department... . She was very rude and interrupted me over and over. It was such a waste of my time because the Customer Code was literally 4 digits and so basic. I could have just guessed it....This is the worst customer service EVER!...
Updated at: Jun 11 2012 05:14 PM
I receive continuous service interruptions with cable and internet.  Placed 3 calls in one week for different interruptions. Escalated last...
Updated at: Dec 16 2012 07:05 AM
I had them for over a year and when I had trouble with my lines they charged $45 for each time they came out and they came out over 9 times to try to...
Updated at: Jun 25 2013 06:19 PM
called Chris and getting no answer to our calls, we called Time Warner to find our service call had been cancelled.  We had to reschedule for the... following Saturday. for all of this aggrevation, the Time Warner agent was only allowed to take our complaint and give us a $20 credit. ... would be the wiser, and time warner would just think it was in error.   ...
Updated at: Apr 06 2015 06:53 AM
 I pay almost 200.00 dollars a month for phone,internet,and cable. The service I received is really bad one person says one thing and another says...
Updated at: Jan 24 2017 11:44 PM
I am a current cable customer of TWC. Fortunately for me we only have cable service with them. When we started this service we were also told they...
Updated at: Nov 23 2007 05:34 PM
THEY ARE POOR ON CUSTOMER SERVICE AND PAYMENTS SO I SWITCH TO SOUTHEAST TELEPHONE Cgoldy20 CArlisle, KentuckyU.S.A...
Updated at: Jan 13 2009 10:24 PM
Updated at: Apr 10 2014 01:02 PM
I was contacted by Time Warner Cable to renew my contract.  I was promised a $300 visa card if I renewed but never received it.  I called... several times buy only to be met with more lies.DO NOT TRUST TIME WARNER CABLE - THEY WILL LIE TO GET YOUR SERVICE.Time Warner does not honor their agreement and scams you into services....
Updated at: Mar 10 2014 08:51 AM
Spectrum Cable is playing consumers for fools. I received a mailer around March/April 2017 offering a better Internet + Cable package than the... 30MBps/no digital box cable I was currently receiveing ($115), for only $59.99 per month ** ( of course the ** states additional taxes and fees... ($79.99).  I have been paying $40 in taxes in fees for these two years that means i only paid $19.99 & $39.99 for internet + cable for these...
Updated at: Apr 13 2017 07:47 PM
Time Warner is billing me double for high speed internet. They came to my house and disconnected my high speed internet when they were not suppose to... . Bad technicians made a bad booboo now they won't take it off, and make it so bad I have proof. Please watch your cable tech if he is doing the job right. Aaron COLUMBUS, OhioU.S.A....
Updated at: Dec 17 2005 12:39 PM
see CUSTOMER COMPLAINTS within the first few comments if not EVERY comment.  TIME WARNER HAS NO INTEGRITY AND DOES NOT VALUE ITS CONSUMERS... made all our payments on time and did everything we were supposed to do now they don't want to hold up to their end of the bargain and want to fight us... one angry writing these comments. All it takes is a quick google or reading comments wherever you see Time Warner's named mention and you are surley to...
Updated at: Jan 15 2015 05:24 PM
i have had nothing but trouble with time warner cable all the operators say different things. i got the bundle package sept o6 reguardless we got... alittle behind at the beginning. i came home one night they had shut my digital cable off so i called them and the operator told me that if i paid 143.00... that my service would be turned back on and it wouldnt be interrupted with the rest of my bundle so i paid them 200.00 still no cable and then the...
Updated at: May 30 2007 06:56 PM
Warner Cable regular customer service can't or won't solve, you can try escalating it to the Executive Care team in the Office of the President. This is... !!!!!!!!!!!!!!!!! Oh how did it accumulate? They were charging me for 2 residences and never disconnected my old house........ If you've got a problem with Time...
Updated at: Jun 24 2009 12:03 PM
Time Warner increased my bill by $100/mo, for my phone/internet/cable, because I called to have an appointment with Rival Verizon. Verizon registered...
Updated at: Dec 29 2012 01:30 PM
Time Warner failed to show up for an arrange appointment for repair of cable jack and did not even call.  There is a broken TWC cable jack in... installed by them, which they won't repair and want me to pay for.  I said maybe I should just change to another cable company and they said go ahead... the problem unless I fork over money for their mistakes.  Don't use them. After I made the complaint, my cable and internet stopped working for about 30 minutes.  REALLY!! ...
Updated at: Aug 09 2012 09:37 AM
Richard has entered room Richard>Thank you for contacting Time Warner Cable. At the end of our chat you will be given the option of taking a brief... The following should serve nicely as a vehicle for you to see the clarity of Time Warner not providing help or service to their clients.  Their... everything from time warner a 1 and more than likely cancel all services immediately .Guest_>let's see if tier 3 can 'save the day'...S**T for...
Updated at: Sep 07 2014 10:31 PM
Never sign up with Time Warner Cable! Those insintives sound wonderful but you won't receive them. We were supposed to receive a $500 gift card... collection company regarding non returned time warner cable equipment. It was turned in the the time frame that it was supposed to be turned in. Now I have... the harassing phone calls and a $219 unpaid bill on my credit!  To all, do the right thing and go with another cable or satellite company. Time warner cable will rip you off!!!  ...
Updated at: Aug 12 2014 08:44 AM
Time Warner Cable is by far the worst service company I have ever dealt with. When I lived in Avon Lake, Ohio, we had cable through ComCast with no... issues to report. One call to set-up service and that was it for 2 years. Then Time Warner bought ComCast and all the otehr smaller cable companies... . From that point, phone calls to Time Warner were frequent for many reasons. Then we moved to Brecksville and ordered Time Warner for our new house...
Updated at: Mar 12 2008 12:34 PM
I would like to offer my own report about Time Warner cable of Keene, NH. I have read another report about them on this site, but would like to add... my own thoughts. Time Warner was bad when they were Paragon Cable. Then they were bought out, and we thought great, there is hope. I think things... Cheshire County will have a satellite dish on it! Click here to read other Rip Off Reports on Time Warner Cable...
Updated at: Mar 08 2002 12:00 AM
we were not in an outage. Called second time to see about outage and set up an appt. and was told I would receive call 30 minutes before they were to... come out. I called company 3rd time talked to someone after 3rd attemped to get somone. I recieved three different menus when I called. have a time... see about my appointment and was told it eas canceled. They reopened my apptment and I tried to get a time on this and got Nothing but a run around...
Updated at: Sep 03 2013 10:07 PM
receiving less channels. Does that make sense to you? Unfortunately, in my area, Time Warner Cable is a monopoly. They are the only cable service... provider. my only other option would be satellite tv. At this point, I would rather not have cable then deal with them wasting my time. I'm canceling my...
Updated at: Oct 03 2013 09:38 AM
received a bill that was due on 1/15 for $221.  It included all kinds of one time installation charges.  At that point, I decided to cancel my services...
Updated at: Feb 21 2014 01:14 PM
Time Warner cable has redigitized free or free with basic cable service channels forcing you to pay monthly for a convertor and remote for every tv... in your house plugged into the cable outlet without a super convertor or dvr. Use of this box does not allow use of settings in your tv such as channel... skip. This cable box plays all channels listed as free or free with basic service. TWC is, by forcing us to use this new convertor box, double charging us for cable service. William, Arlington, Texas...
Updated at: Jun 20 2015 04:31 PM
Updated at: May 23 2017 06:50 AM
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