TQA CABLE SPECIALISTS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1402627
Sep 27 2017
07:31 AM
TQA Cable Specialists Danny McWilliams Ryan Gregory Completely Ripping Off People Every Project Kansas City Nationwide
 Went to work for them to find out that i would be the 5th person they hired and fired 4 others. I was the sacraficial lamb. They would make bad business decisions, blame you and then not pay you. 2 of the most very bipolar people ive ever known. Very confrontational
Entity: Nationwide
2, Report #954892
Oct 14 2012
04:26 PM
TQA Cable Specialists Inc TOTAL QUALITY ASSURANCE CABLE SPECIALISTS, INC Did not pay me my last two checks i have call him and he never answers. Internet, South Dakota
I went to work for Jake hoffman in good faith that he would pay me after a 2 week. Hold it has been 3 months and i havent recieved any money.
Entity: Internet, South Dakota
3, Report #1116567
Jan 18 2014
09:27 AM
TQA Cable Specialist Theft,Lie,Cheat, Deceptive,Not trustworthy,held bake 3 weeks check gave 1 kept the others Kansas city Missouri
 THe Company charges a 100$ dollars a week for truck rental.which is what i agreeded to then they would take other money and say it was because of this and that and would never show you documents on why extra money was taking away.Paid a 300 dollar deduction for a ladder that I had to take back.Held 3 weeks works of checks back only got paid for one. tried contacting company no answer. never had proof on how much we made just a check was issued. I have all my checks i kept as extra proof of the rip-off.If this company thinks they can just keep going and no one is to say nothing.they got it wrong, you see you guys kept the money and thanks for the lies. now we have to tell people how you run your bussiness.
Entity: Kansas city, Missouri
4, Report #10955
Jan 08 2002
12:00 AM
Internet Specialists are cons
I purchased an advertisting program from Internet Specialists located in New Haven, CT. Price was $249.00 with a gaurantee. I was unhappy with said product, A disc titled BROADCAST E-MAIL, on 12/04/01. A week later I notified company of not being satisfied, via phone, e-mail and fax. No reply! Since then I have notified BBB in CT. I am waiting to see if they can help.STAY AWAY FROM THIS COMPANY!!!!
Entity: New Haven, Connecticut
5, Report #91255
May 13 2004
05:13 AM
Comcast Cable ripoff Boston Massachusetts
This Cable Monopoly Slowly and quietly is ripping off the customers in the Boston and Metro area by shobving packages down their customers thorat whcih are of poor value including channels in Russian, Japanese and spanish,plent of tv guid channesl with nothin gon them,Theie cheaper package is a little bit morre than basic, as they give us less and ask for more money. I have referred this matter for the Boston Cable VCommision which in turn did not investigate but sent my complaint over to them, thus not doing their job.Their packages and channels assigned is the worst of any city in the country for any city I have ben in,this includes the depp south. Please forward this to the right person at the FCC for their review as the local cbale regulatory agecny here is Boston are sitting on their asses and doing nothing to investigate Comcast and their unfair and illegal practies, Afeter Susan Wornick of Channel 5 informed many consumers fo the Tier Buy Package for stations many subscibers did not want on a TV Buyer Be Ware package.It seems quietly they have eliminated this Toer Buy program quietly and the only way now you will find out if you ask about as they want manysubscibers to take the most higher packages wich averages almost $90 per month.Comcast is ripping up off. Please do someting to help. Cleveland DORCHESTER, MassachusettsU.S.A.
Entity: Boston, Massachusetts
6, Report #174705
Feb 04 2006
01:09 AM
Adelphia Cable ripoff Anaheim California
I'm upset with the billing about so called special 4 room's for $29.99 on the special it doesnt say you will only get one box per household so only one tv will get the full serice you are paying for. I signed up on 1/19/06 and ended up paying $48.29 because i got HBO ok fine but that is only for 1 tv. I called back and asked what about the other rooms they said you need to rent a box for each tv @ $6.90 a box to get the service in all room's so I decied just to get a dvr to record family shows. But it doesn't even start at the beginig of the show and it cut's off at the end it's a Moxi Motorola ( a big gray box ) I called back to compain about the box and girl who answered had no idea what to say I told her ok let get down to what my bill is now ok another $12.90 for a dvr that dosn't work. Ok than I asked her before I get more upset what will be the bill after this so called special is over will so far with what you got it will run you 96.00 I told her you are crazy and hung up but will cancell I already called direct tv. Baic cable will be $55.42 Upgrade for hbo $15.48 Dvr Rental $12.90 Motorla cdt2224 $ 6.90 so just be aware even if its a so called special Alfred Anahiem, CaliforniaU.S.A.
Entity: Anaheim, California
7, Report #29277
Sep 06 2002
08:35 PM
Charter Cable ripoff Bessemer Alabama
Charter Communications, I am writing to UNLOAD my frustration with your service. I find myself again without my CABLE Each time I contact CHARTER TECH SUPPORT it becomes a worsening NIGHTMARE! As you are aware I live in Jefferson County, Bessemer, Al. But for some UNKNOWN REASON my cable service comes all the way from Bibb County Al. It is a old cable system and for years when ever it stormed or the wind blew the lest little bit OUT WENT THE CABLE! Feel free to revue my call-in records. At one point your service rep. said You should get Direct TV, because we cant fix your cable. Now you have UPGRADED to the LATEST TECHNOLOGY. As of today 2 of my 3 boxes are DEAD. I lost half the channels the first part of the week now every time you reset my boxes they die and don't reboot. I cant get any one to come out at night to fix them. Everyone in my family works on weekends but that does not matter because you cant get anyone out here until Monday any way! I understand how a dope addict must feel when his only DRUG PUSHER cuts him off! My TV's are prisoners of CHARTER COMMUNICATIONS! Families only 2 miles from me are on another service and LOVE there CABLE COMPANY. Why is this happening to me? Who is running Charter Comm.? I am TRAPED! I cant pick my cable company, you have me locked in your CABLE JAIL! This is so unfair that my money does not buy me good cable service! The only thing your phone staff can tell me is Get Direct-TV! This letter will never be read only deleted, I cry but no one will ever hear my cries! But you will cash every one of my checksIf I were a storekeeper and did not help my customers find what they needed and was ugly and rude I would not be a storekeeper very long. However this is not true of CABLE COMPANYS.. I cant drive down the road to another store I must shop at your store. I believe by law cable companies must report to someone. Please note this letter will also be sent to Public Service Commission as part of my complaint. Your Unvalued Customer Michael Whaler Bessemer, Alabama
Entity: Bessemer, Alabama
8, Report #1172181
Aug 25 2014
12:52 PM
Comcast Cable Negligent credit reporting Nationwide
There's not a lot of choices when it comes to cable companies in any one town and since I'm not a satellite person, I've chosen to get ride of cable completely ALL BECAUSE OF EXTREMELY BAD EXPERIENCE I'VE HAD WITH MOSTLY COMCAST.  I had Cox cable also at one time and had a bad experience with them charging me when I self-installed but there was a problem with the OUTSIDE line and when the guy came to fix it, they actually charged me for it.  Eventually they took the charge off but it still should NEVER had happened.  However, Comcast is the absolute worst and most unethical I've ever experienced.  I won't list all the issues here but I'll list the last two issues i've had with them.  I last had comcast in northern Alabama over 3 years ago.  We paid the last bill and turned all equipment back in. About 6 or so months after that, we called the office to make sure we didn't have any balance whatsoever because in the past, we moved and paid all fees and all of a sudden a bill of $50+ show up on my credit report about 2 years later.  Well, when we called, we were told that there indeed wasn't a balance in my name at the address where we previously had service.  Now, about 3 to 4 years later, I check my credit report and a $308 collection suddenly is on my report from comcast.  Because we verified that there wasn't a a balance months after we disconnected service, we didn't bother to keep any documentation.  Currently I have service in another part of Alabama but am moving to Florida. I called to disconnect service and for 54 minutes, not ONE CSR could locate my account and I have them the phone number, name, address and even the account number listed on the monthly bills.  Eventually I was told that they would work on it and call me back and send an email confirming that they located the account but it's been one full week and of course nothing.  It seems mighty strange that when I call in using the registered cell phone, the computer can tell me exactly how much of my bill is due and past due but the CSRs can't locate my account to disconnect the service.  I HATE THIS COMPANY SO ABSOLUTELY MUCH THAT I'VE DECIDED TO FORGO CABLE AND JUST USE NETFLIX AND HULU.  THESE PEOPLE HAVE ABSOLUTELY TRAUMATIZED ME AND THAT'S NOT EVEN MENTIONING THE ORDEAL I WENT THRU WHEN I RELOCATED FROM VIRGINIA JUST TRYING TO GET MY BILL ADJUSTED CORRECTLY SO I COULD PAY MY BILL.  THEY DELAYED AND DELAYED AND DESPITE MY CONSTANT REQUESTS AND THEN HAD THE NERVE TO SEND THE BILL TO A COLLECTION AGENCY WHEN THE BILL HAD NOT EVEN BEEN CORRECTED.  AGAIN, I HATE COMAST WITH EVERY FIBER OF MY BEING!
Entity: Nationwide
9, Report #1391174
Aug 08 2017
07:56 AM
Spectrum Cable Lied Nationwide
 I got the silver bundle package. I was told the first month would be $129 because of some 1 time fee plus taxes & fees. After that it would be $109 plus fees, taxes, etc which would bring it to around $129. My first bill was $148 which I expected, but so was the next bill. I called, was told they didn't know why I was told that but the best they could do was reduce it $10. The next month was around $138. Now it's back to $148. I called again and was told the same thing. I don't know why the representative told you this, it was a 1 time reduction. I guess this is the standard answer. Don't believe any price you are quoted! It's all lies!
Entity: Nationwide
10, Report #1367643
Apr 13 2017
07:47 PM
Time Warner Cable/ Spectrum Cable Spectrum Deceptive Advertising Columbus, Ohio Nationwide
Spectrum Cable is playing consumers for fools. I received a mailer around March/April 2017 offering a better Internet + Cable package than the 30MBps/no digital box cable I was currently receiveing ($115), for only $59.99 per month ** ( of course the ** states additional taxes and fees). Additional taxes and fees have ALWAYS been the case and are expected. I called and after a long hot-air sell, I was told I was getting a great deal and that my monthly bill would be around $99.99.  A whopping $40 in taxes and fees - and the cs person said this as if it is, and always has been the norm. I said, Whoaa...you mean to tell me that $40 in taxes and fees is supposed to be accepted as normal? This cs rep tells me that I have always been paying around that much for taxes and fees. I told her to look at how much i paid for the same service in 2015 ($59.99), and then in 2016 ($79.99).  I have been paying $40 in taxes in fees for these two years that means i only paid $19.99 & $39.99 for internet + cable for these years. That was NOT the case. Time Warner's service has not been great, but at least they did work with existing customers and create deals and packages for limited lengths of times, to bring increasing charges down. Now since they've changed to Spectrum, they are 20 times as bad. The CS people I talked to were horrible and did not help at all. I tried calling several times hoping I would get a hold of someone more experienced. One of the CS reps got an attitude with me and basically told me I've always paid this much in taxes and fees and that I didn't know what I was talking about. If a company is going to send out a promotion for $59.99, they need to offer that amount; otherwise, promote the so-called deal with an amount closer to what will actally be paid, and stop taking customers for fools. I called to see how much it would cost to have cable only, and they inform me that it will cost $99.99 -  more than having the bundle of the two terrible services together. After nearly 20 years, I am going to drop their company all together. Spectrum is disgusting, and there are only a few cable providers to choose from in Columbus, Oh. This is a prime example of why no competition is a disaster for the American people, and just like big government, it doesn't work. 
Entity: Nationwide
11, Report #1177993
Sep 19 2014
04:10 PM
Answering Specialists Inc Answering Specialists http://www.answeringspecialists.com/ answeringspecialists.com answeringspecialists Answering-SpecialistsAnswering Specialists, Inc. Answering Specialists Inc Bonners Ferry Idaho
CAUTION! BEWARE!They will pick up the phone, and put caller on LONG hold... I spend a lot in advertising for generating calls/leads on the internet... But as soon as there is a call generated, they waste it... 2 minutes, 3 minutes, and this time 5 minutes! I called and emailed them about this problem SEVERAL times, but I didn't see any improvement in their quality of service... If you are spending a lot of money to generate calls, you shouldn't use Answering Specialists http://answeringspecialists.com/ or they are gonna waste it all! Think twice, save your money, and time, and signup with another company.
Entity: Bonners Ferry, Idaho
12, Report #625158
Jul 20 2010
11:58 AM
Northstar Medical Specialists creative billing Bellingham, Washington
Though it calls itself a Medical company, its primary business is manufacturing bills. For $3000 of service, the company's sent out $33,000 of bills.  Most of these're duplicates, but some are for services for months after I stopped doing business with them.  They charged $1610 rental for a machine, I later bought for $592. I first went to them March, 09 and finished Oct, 09.  They're still sending me bills.
Entity: Bellingham, Washington
13, Report #1179693
Sep 27 2014
07:01 PM
Advanced Urology Specialists Central Florida Urology Specialists Wont issue refund, Double Dipping, Insurance Fraud Inverness Florida
Advanced Urology Specialists was in my insurance providers network. I was told that I had meet my yearly deductible by my insurance, so I booked an appointment. I was told in order to have services that I would have to pay in full in cash, and if my insurance pays I would get my refund, so I paid in full.I did my part they wanted a specific amount of money on a exact date, I fulfilled my obligation. My insurance company was billed and they paid what Advanced Urology requested. I was never contacted about a refund or issued a refund check. I called about it over a month after my insurance paid them and they verified the exact date and payment my insurance told me. Advanced Urology billing dept claimed that they did not know I had a balance to be paid back and said they would quickly reimburse me.A few weeks went, by in which I have called every Tuesday for 4 more weeks in a row. Each time it is the same story of, Were so sorry, a check will be mailed out to you today or tomorrow at the latest. It is clear they do not reciprocate the same courtesy on prompt payment as they demand from there customers.I would not suggest anyone play this game with them, as it may be fraud. I feel they need to get a competent billing department, or just quit double dipping as up til this point, it is exactly what they have done. I am not in the business of giving interest free loans to business who do not need it, and I especially do not like the lies which are gave about when and where I am to receive my refund.
Entity: Inverness, Florida
14, Report #86647
Apr 05 2004
12:57 PM
Time Warner Cable Aka Brighthouse Cable ripoff pay tons of money but limit your access to your cable Indianapolis Indiana
I got cable service thru time warner cable back in December 2003. Well I was aware that cable bill would be a lot of money but that was not even the issue, however, I was never told that I would have a limit to how many movies I could rent via PPv or on demand or otherwise. I had a cutoff limit and because I reached this unknown limit that no one ever told me about I do not have access to other ON DEMAND channels that are supposingly free..i.e., BBC on demand and PBS kids on demand and food network on demand and etc... So I have reached my limit which I never knew existed and yet I have not been able to access these other free channels according to my fifth call in the last few weeks and two service tech trips out to my house I guess because I went over my unknown budget as far as paying for any ppv movies or on demand movies it then interrupts my ability to view the so called free channels (that is not really free I pay to have access to all on demand items in my bill), but not the non paid on demand channels like bbc america on demand food network on demand and cartoon network on demand and etc... They are supposingly on the same network, but this is nothing that I was ever told nor was said when my service was hooked up and never mentioned until today via customer care dept. on 4 5 04 after numerous calls and serv tech visits to home and restting kmy cable box; that makes no sense. The limit makes no sense in my opinion either since I am a good paying customer and a couple of months I paid way over what was actually due. If my bill was 150 dollars I may pay 250 dollars so I would have a credit the next month. But I have a rental limit. No one ever mentioned that ever and the fact it intereferes with non chargable on demand items because hey are on the same network is ridiculous and the customer care people in the company are beyond stupid. I just feel like I am not receiving all my access to my cable becayse of these hidden rules and I do feel as if I have been screwed . I feel as if I am paying for 100% of their service and I am only able to utilize 75% of it and I am a good paying cutomer who has a cutoff limit for movies and etc...is that not something that should be done to customers who do not pay in a timely fashion? Come on time warner. I just think all of their services incl. cust. care is just beyond functioning. They are like a 2nd rate co. or almost like a sub prime cable company. I feel I have been used and ripped off and my excellent paying habits and all have been disregarded and I feel like I am guilty before being proven innocent. Just beware of all of the things the cable company does not make you aware of. THEY SUCK! Tashia indianapolis, IndianaU.S.A.
Entity: Indianapolis, Indiana
15, Report #210270
Sep 10 2006
04:37 AM
Charter Cable Communications ripoff Stockbridge Georgia
Avoid Charter cable television and high speed internet in Stockbridge, Georgia. What was I thinking when I signed up for Charter high speed internet??!! After years of mediocre cable television service, repair appointments for which Charter never showed up and rude indifferent call center employees, I should have known better! I was given a window of 1:00PM to 5:00pm for their tech to arrive to perform the installation. At 7:05PM two contractors, not even employees of Charter, who could be better characterized as thugs showed up at my door to install the service. After I advised them that they were two hours late and no one had the courtesy to advise me that they were running late, the two gentlemen became surly and left, refusing to do the install. Called their service number and got a call center in Mexico City, Mexico which was a another story of nightmare customer service proportions which I will save for another time. Bottom line: avoid Charter in Georgia. It's no wonder that they are having major financial problems. Look to alternative sources for the services that Charter provides. Robert Stockbridge, GeorgiaU.S.A.
Entity: Stockbridge, Georgia
16, Report #181197
Mar 14 2006
04:58 PM
Comcast Cable Billing ripoff Chicago Illinois
i larry kennedy paid $218.00 also some change on march 2,2006 with my debit once a month check first and the 3rd! young lady or what ever gave me my confirmation number and then took and extra payment for comcast! now how about that i have been waiting and visa for them to give me my money . you see that same day i perceed to try and use again to py my other bill and was decline because comcast had help them self to my little money i had left on my card! they have been lieing about when it should be put back and i think i have just lost my money and my face! i think that is what i call stealing ! i might as well have been rob on the street! then when i call they just talk smart and like it is my fault if you help me on the i will be very gratful if i can help i will do it and then i am going to cancel ther a** for this! Larry Park Forest, IllinoisU.S.A. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Entity: Chicago, Illinois
17, Report #258385
Jul 03 2007
06:50 AM
Rapid Cable ripoff, lack of reception, dishonest, Arp Texas
Rapid Cable has the worst reception of any company I have used. When you complain about it, they will not adjust your bill in any way. I have tried to call them about outages many times and you can not get through to them, but if you do not pay the bill and they contact you they say it is your fault for not reporting the concern. when I try to explain to them that I do try but can not get through, they ask me how I can prove this. Well naturally I can't. It is my word against thiers. I am fed up with the lack of reception and having only half of the channels working, but unfortunately they are the only cable provider in my area, due to the fact that I live in the country. Donna Diana, TexasU.S.A.
Entity: Arp, Texas
18, Report #55731
May 05 2003
01:30 PM
Heartland Cable ripoff deceptive company Phoenix Arizona
Heartland Cable went out of business. I canceled my cable and went with a new company instead of going with their direct tv programming. I cancelled my cable in Dec 2002. They have yet to pick up their atenna or boxes and continue to bill me. My bill is now at 170.00 and I have had no service since Dec 2002. What is a person suppose to do to stop this? May 2003. Kathy Copperas Cove, TexasU.S.A. Kathy Copperas Cove, TexasU.S.A.
Entity: Phoenix, Arizona
19, Report #102125
Aug 04 2004
12:46 PM
Comcast Cable ripoff & atrocious service Hollywood Beach Florida
More than six weeks ago, Comcast convinced our association to switch from TV Max to Comacast. We were very happy with TVMax service and fees. The swith over took place about six weeks ago. After several calls for service, asking for managers, and setting appointments, we still do not have good reception or certain channels. They just bounce us from the cable ballon balancers to the technician that walks around the appartments and says that all is ok. In the interim,they are getting paid and we do not have service. I just wish we could go back to TV Max but Comcast made sure we could not. Walter 33019, FloridaU.S.A.
Entity: Hollywood Beach, Florida
20, Report #102495
Aug 06 2004
06:03 PM
Charter Cable Company False advertising Farmington Missouri
Earlier this year, I recieved an mail special offer for Charter Cable Service for only 19.99 a month. I called and ordered service that was connected later that week. I had to pay the 9.95 installation, and the first months bill upfront. I paid the installer $30, which should have automatically put a $0.10 credit on my account. However, only a week later, I recieved a bill stating that I still owed $13.65. I did not understand why, but I went ahead and paid it. (It was a prorated bill for a partial month-even though it totaled more than what i was supposed to have paid for the full month.) The next month, when my bill was $40.00, I called and asked why I was not getting the special offer I signed up under, I was told that the office just had not put in the discount codes for the offer, and the difference would be credited to my account. This never happened. I placed several calls to the Customer Service number on my bill, and no one ever knew why my balance was like it was, but no one ever actually credited my account. I called on the 9th, to have service disconnected. The operator lectured me on how their service was the best, and I would not be happy with Satalite TV. I placed the disconnection order. TWO WEEKS later, the cable company showed up to disconnect the service. I later recieved a bill for my PAST DUE BALANCE. I figured it up, and having paid what I did, and what what my bill was supposed to be, I only owed about $12.00... not the abserd amount they are billing me for. I sent them a letter explaining, and detailing the figures I came up with. I also stated that I would pay the $12.00 I felt I owed.. and nothing more, and consider the matter settled, if I did not hear back from them some reasoning to this matter. They have NEVER replied. Eugenia Viburnum, MissouriU.S.A.
Entity: Farmington, Missouri
21, Report #293450
Dec 20 2007
08:32 PM
Comcast Cable Experience as a Comcast Customer Philadelphia Pennsylvania
I'm reporting only facts. I signed up for service and the installation wasn't for two weeks. I specifically asked when the billing would start, and was told it wouldn't be until installation. I'm anal about that stuff and asked multiple times. But when I got the first bill for the partial month's service, I was billed from the day I placed the order. UH OH, A COMCAST ERROR!!! I told them about it and they refunded me for the period when there was no service. On the same initial phone call, I stressed that I only wanted the $99/month triple play, i.e. i only wanted the service that would cost $99/month. The first bill mailed for a full month's service was $129, and when I called to find out why, I was told I was signed up for the premium package with more channels. UH OH, A COMCAST ERROR!!! They refunded me for the extra charge for that month and the partial month prior to that. Eventually I decided I didn't need the triple play, so I canceled the phone. Comcast originally provided a device that was the cable modem and phone hookup, but since I didn't need the phone and already had the cable modem, I returned the equipment. I went to the local Comcast (and humorously, it had more security that any bank or govt office I've seen) and dropped off the equipment. They gave me a receipt that I fortunately saved. I thought all was well, but two weeks later my service was suddenly terminated. I called up to find out why and was told they never received the equipment. UH OH, A COMCAST ERROR!!! I was really ticked at this point and said I won't provide the receipt. Their response was that they'd have to file an internal investigation to see if the equipment arrived at their warehouse, and if it didn't, they would hold me responsible. I threatened to cancel service, and they gave me one month free service and I just took the receipt to the local office to avoid a further headache. The point is, honest mistakes shouldn't be in anyone's favor on average. However, all the mistakes with Comcast were in their favor, and if I was stupid and didn't question them, I would've ended up paying extra. I'm planning to go with Verizon once my special ends this month. Spicywafer111 Johnstown, PennsylvaniaU.S.A.
Entity: Philadelphia, Pennsylvania
22, Report #173282
Jan 25 2006
05:58 PM
Comcast Cable ripoff Elyria Ohio
I've asked them to explain how im suposingly behind and they cant tell me nd keep raising my bill, now they are charging me for feburay and march, its not even here yet, in dec I made alot of payments to them and was told i was caught up, than now they say im not, nd say I owe 300 on my bill this is crazy Angela north ridgeville, OhioU.S.A.
Entity: Elyria, Ohio
23, Report #151938
Jul 31 2005
04:19 PM
Comcast Cable Ripoff Billing Errors Mobile Alabama
In June, 2005, my mother passed away. In early July, I called Comcast to cancel service. Since the bill date was the 27th of the month, the lady told me that they would refund me the $48.87 that was debited on June 27, and cancel the account. I was there when the guy came and disconnected the cable, and I signed the form authorizing the disconnect. On July 27, 3 weeks after the cable was disconnected, they debited my mom's bank account for another $48.87. I requested a prompt refund and now I am told it takes 4-6 weeks; it sure didn't take them that long to steal the money from my mom's account. They also are now saying that they will pro-rate July, which I wouldn't really have minded except that's not what I was originally told. What a bunch of jerks. I'm going to call and speak with a supervisor tomorrow to find out how they justify this type of service, but I doubt I'll get anywhere. Thank God for other cable companies and satellite. Robert Fort Worth, TexasU.S.A.
Entity: Mobile, Alabama
24, Report #306743
Feb 06 2008
02:32 PM
Comcast Cable Liers, thieves, and cheats Gadsden alabama
I have been a comcast customer for several years and when I finally moved into my new house it took them 4 weeks to come install my cable service, I only moved across the street. Since then they were giving me digital cable for 33.00 dollars a month for a year well they lied I got it for 6 months and since then my bill has went from 58.00 amonth to 140.00 a month. I have been on hold trying to talk to a represenative for over 40 minutes at a time and still nothing. They do not give out names or numbers to regional or district mangers or even account supervisors. So basically when you have a problem your screwed. Do not use Comcast Cable they are theives and liers. Keri glencoe, AlabamaU.S.A.
Entity: Gadsden, Alabama
25, Report #418667
Jan 31 2009
06:02 PM
Comcast Cable Inepptitude regarding SmartZone Tallahassee Florida
Sir; I am an IT person working for a medical center. I have been living at my current address for over 4 years now. I have had COMCAST for that period of time and I will tell you that if my Home infrastructure were not so tied into COMCAST I would tell you what you could do with it. I have had your tech guys(and I use that term loosely) come out to my house on more occasions than you can ever believe and they all say nothing is wrong but when they look at the packets that are being lost they say that it has to go back to the switch and nothing gets done. One time did a good tech come out check the house and said nothing was wrong but he would check the pole. He went out and hooked up his computer and ping comcast somewhere and we could see the packets on the screen drop packet after packet and then he said he would have someone come out and check the repeater or signal booster at the end of the street. Well guess what no different and I even had the high speed (what a laugh) internet for awhile till i grew very frustrated with paying you money for nothing. Then you folks have the audacity to limit us to 250G a month. Well let me now tell you the latest in this Comedy of errors. Comcast sent me an email to my other accout touting their new smart zone and that there would be absolutely no intervention for us the CUSTOMER (and I stress that word) to do and that if I may borrow an IT term SEAMLESS to us. Well I have been trying for over 2 weeks to get into my email. I have called your folks to no avail and asked for online support again useless then I placed a call and the gentleman stated that yes that it seems the tests were not as bullet proof as originaly thought and that he would have someone call me within 24 hrs. We also downloaded Adobe flash player, cleared out my Internet Explorer cache history cookies and anything he could think of thus have to make me renter alot of info later on, also rebooted the laptop and the pc and powered down the modem and powered it back on after about 2 minutes. I wish to inform you that I am a very easy going person but the straw has broken the camels back and PLEASE take note that I am filing with the City of Tallahassee and the FCC a formal complaint regarding the very unprofessional and untrained unqualified personnel that you have to which I probably if I tracked it back would find that it was a management issue. You have put up an extremely buggie product have not owned up to the fact that there are problems have not pulled it back to find out why and fix it but yet you maintain your false advertiseing about you are here for the customer. (Yeh Right). I am also posting a copy on Cnet.com and ripoffreport.com. YOu might some day when you have a moment look at ripoffreport.com you might find it very interesting especially in regards to Comcast. Thank you for your time in reading this of which I am sure you will never read but some customer service person that will funnel it down to the local office. Sir take ownership for your blunders and start owning up to them publicly, treat customers as people not $$$$ before people start going elsewhere. Dennis Tallahassee, FloridaU.S.A.
Entity: Tallahassee, Florida

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