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51, Report #1144116
Jun 12 2014
01:50 PM
US BANK ASSOCIATION US Bank Home Mortgage US BANK DECEPTIVE BUSINESS PRACTICES - DELIBERATE AND RETALIATORY Minneapolis Nationwide
Letter I wrote to US Bank Association   April 1, 2014 Regarding:  Loan Number xxxxxxxxxx To Whom It May Concern:              Recently I received a final foreclosure order from the court.  I am to vacate the premises on or before June 5, 2014.   US Bank has engaged in a number of deceptive as well as fraudulent business practices.    In fact, US Bank is directly responsible for this foreclosure.              In particular, I am seeking a remedy.   My request is time sensitive.  The details are as follows. After obtaining my mortgage in 2008 I was paying a mortgage payment of about $1500.00.  Later I received a letter from the bank telling me that they somehow failed to pay the real estate taxes on my constructed home.   Only the land taxes were paid.   I received an unmanageable tax bill.  At the time my debt and income could not support the large bill.   I contacted your bank and asked for the payments to be spread out.   I was denied.  In 2009 I had a house fire.   My insurance company paid over $50,000 to make the repairs.  I contacted the bank to ask if I could do some of the repairs myself.   The loss mitigation department agreed and I was told that an inspection would be done to satisfy that the repairs were done correctly, after which the remaining insurance monies would be returned to me.  I commenced with the repairs as did the other contractors.   All repairs were completed and an inspection was done and approved by a man named Corey.   Many months later I was still trying to collect the money.   I was told that there was no record of an inspection.  A second inspection was done and approved.   I was still unable to get the bank to release the money after countless phone calls.   This went on for many months.   My mortgage payments fell behind.   I contacted the bank over and over again.  Finally I got the bank to agree to allow me to apply the monies to my arrears as I really wanted to keep the house.  Again the funds were never released.  I called and begged ad nauseam.  At some point, within the past two years, a man who identified himself as Omotoya  took over my case in the loss mitigation department.   His phone number is 855-698-7627 extension 4183063.   Mr. Omotoya left messages on my cell phone regularly.  I would call him back and leave a message, none of which were ever returned.    I would get absurd computer generated letters asking me if the repairs were completed.   This is still happening.   In fact I recently, within the week, I got a call from the loss mitigation department (now some five years later) asking me if I had a release form from a certain paint contractor.   I was astounded.  Everything was turned in and two inspections were done over four years ago. Over the past six months I was offering to re-purchase the home as my debt was greatly reduced and my income was about to increase.   Again I offered to use the insurance monies toward a down payment.  I was never contacted. It is very clear that US Bank made no effort whatsoever to work with me on retaining this house.  Instead I was offered lip service and false promises to look into my inquiries.   This is a very sad state of affairs for people who are trying not to lose their homes.   I am formally asking for a settlement in order to avoid more stress.   My mental health and physical health have suffered considerably as a consequence of the conduct of US Bank.   I ask US Bank to return of all the left over insurance monies and that the foreclosure be removed from my credit record.   My damages are far more than this offer.   If this cannot be resolved I will seek new counsel to pursue charges against the bank.   I will construct a web site to determine if other people have been victimized in a similar way.   Perhaps a class will develop.  Further I will seek redress through my legislators.  I simply can’t believe that I am the only person that this has happened to.  Please accept this letter in the spirit for which it is intended.   I am not trying to bully or threaten the bank.   I simply want a fair and reasonable resolution.   My life has been turned upside down. Please respond within 30 days from the date of this letter.   Cordially,          
Entity: Nationwide
52, Report #1375104
May 24 2017
10:39 AM
US bank US Bank, Denise Upham US Bank, robbed our money, and the manager Denise Upham helped them Corona California
 5/23/207Around 10:17 AMLocation: US Bank3580 Grand OaksCorona, Ca. 92881  This is an amazing story. The night before, 05/22/2017 at 22:16 hours a deposit of $1,900 CASH was placed in the ATM. The machine prints a receipt stating “A machine error has occurred and we are not able to credit your account or return the money. Please contact the bank.......” We contacted the bank immediately on their 800 number, they assured us the machine will fix the problem by the morning.I knew better....In the morning, on 5/23/2017 at about 10:17 AM I walk into the branch with a great positive attitude. I waited for the manager, she comes out after a few minutes and states she was in a car accident to some other people that were there. I waited just listening even tho I was there way before them. They wanted to add 2 names to their account. Anyhow, the manager comes and says “hi”, I replied “hi”. Then she says what do you need, sound weird right? I stated “the ATM”...then she just stops me and says “Nothing I can do, why would you use a machine?”.. I immediately smiled and said “you know who I am” . She said “no, but someone called and called the other home branch and is trying to get the money”. I said are you sure it's about my account, was it “”NAME””?” And she said “yes”. I said “awesome can I tell you what's going on”, then we stepped in her office and immediate she again said in a loud voice “why do you people use the machine, use humans”. I stated “because it was at about 10 or 11 pm, you are closed and isn't that what an AMT”... and she kept cutting me off, being loud. She was so rude , wouldn't even let me finish one sentence, I said, “aren't we on Cameras, why are you so against me?” then she kind of came down, but not really. She kept raising her voice to the level of yelling. I told her “you are the manager? Why are you so rude, why wont you listen or even try to listen, this is a business account and that we need the money for our operational cost” she kept getting louder and louder, so I said” You don't know me, this is the era of social media, I will do everything to get his story out and get you fired”. She yelled “get out, DONT YOU THREATEN ME, give me your name now”, and just kept FOAMING at the mouth from being so angry and rude. I decided to just get up, I said “ I'm leaving now, you are too rude, have a good day”.Walked out ROBBED by US Bank and the manager.I kept dealing with the bank, so did other business members. No one has helped. This is going on to the THIRD day, US Bank has stolen our cash. Someone needs to discuss human behavior and actions with the manager Denise Upham. Horrible, horrible, rude person. She will cause many to feel the way we do.  
Entity: Corona, California
53, Report #93165
May 31 2004
10:32 PM
US Bancorp: ripoff US Bank, Where Your Money Is Not Safe! Nashville, Tennessee US Bancorp Aka US Bank ripoff: US Bank unsafe and unsound banking practices. US Bank Fraud, Theft, Corporate Corruption, Financial Crimes, Negligence, Senior Citizens at Risk Nashville Tennessee
On May 31, 2002, US Bank in Nashville, Tennessee allowed a $61,000 (sixty one thousand dollars) theft from a senior citizen and his family savings account by a person who had no ownership or partnership and whose name is not on the account. A federal government employee converted this money without the account owners knowledge or consent. A complaint was filed to the OCC who regulates national banks. The vice president of US Bank gave false statements to this government agency in what I believe was an attempt to cover up their gross negligence. The OCC informed that there are no laws protecting the depositors. FDIC insured is only if the bank fails. A lawsuit has been filed in Davidson County Circuit Court, Docket Number 03C1401, and US Bank by and through their attorney's have once again filed false statements. US Bank allowed a $61,000 conversion and then turned their backs on their customers now making them victims of crime. The public should know that your money is not safe in US Bank. Us Bank Fraud Victim Hermitage, TennesseeU.S.A.
Entity: Nashville, Tennessee
54, Report #442859
Apr 11 2009
12:55 PM
Barclays Bank Another bank ripping us off Wilmington Delaware
I have a US Airways Visa through Bank of America. I am one of the lucky ones who hasn't had any problems with BOA until now. I received a letter today that outlines the transfer of my BOA Visa to Barclays Bank. I guess I wasn't really surprised when, while reading the fine print, I notice they're going to increase my rate from 12.9 to 29.9%!!! Although I always carry a balance, I pay on time, pay more than the minimum, and don't exceed my limit. Yet, like a lot of others on this forum, I'm about to get ripped off. They give me the option of rejecting the change in APR, but that means closing the card and losing the advantage of having an established account on my credit report. I can't wait for the economy to turn around and put consumers back in control of things. Jeanski Hamburg, New YorkU.S.A.
Entity: Wilmington, Delaware
55, Report #366734
Aug 25 2008
03:52 PM
US Government - US Bank Claimed to offer a tax refund from the US Government Other
I have now been called on two separate occasions from a person claiming to be from the US Government. They call for a number that shows up as 108 on my cell phone. They are offering a tax refund of $2500.00 because I am part of a select group that the government has decided to give a refund to, just because i always pay my taxes. They say that is will be directly deposited into my bank account from US Bank. All they need to do is confirm some information from me. They then ask for the spelling of my name, my address, the number on my bank debit card and the expiration date. I immediately decided this was a scam when the person claiming to be from the us government could hardly speak English and had a strong foreign accent. I spent at least 15 minutes on the phone arguing with them the first time telling them i couldn't give them this information. before they gave up. 2 days later they call again saying this is my last chance to receive my refund, after which i promptly hung up on them. I hope this reaches some other people before they are sucked into this scam. Dojcsany Chadron, NebraskaU.S.A.
Entity: Other
56, Report #427898
Feb 24 2009
09:47 AM
Barclays Bank - Juniper Bank - US Air Credit Card Usurious Interest Rates Wilmington Delaware
I have a US AIR Credit Card and made regular payments through my checking account. The amount is usually $50 more than the minimum to account for additional charges. The payment is automated and scheduled to arrive 10 days before due date. I made a payment of $650 one month which turned out to be $25 less tanh the balance due. When they notified me, I sent the additional money and adjusted my future payments. I was told the this is considered a late payment and they raised my interest rate to 27%. I called them but could not get any answer other than there is nothing anyone can do. I asked for the customer service manager and was told there is none there at the call center in the Phillipines. I asked for a name and phone number for someone in the Delaware Headquarters and was told they didn't know anyone there. I asked for the name of the head of the bank in Wilmington and was given a fictious name that didn't exist. To this day I have not been able to get a name to contact. I have never missed any payments in 40 years and this is the way they treated me. I had a problem with Citibank and called them and they took care of it immediately. Don't deal with foreign owned banks that are afraid to get customer service calls because they know how bad their service is. Marti park ridge, New JerseyU.S.A.
Entity: Wilmington, Delaware
57, Report #1383089
Jul 04 2017
06:51 PM
CAPIAL BANK OPEN SKY VISA OPEN SKY VISA VIA CAPIAL BANK FOR REBUILDING CREDIT Internet
Had this rebuild credit card for only 4 months, paid-in-full for 3 months, now, without warning they charge me late fees and interest, since they DO NOT SEND YOU AN ALERT WARNING OF YOU BEING LATE! In other words, they hope you forget, being a good little STUPID SUCKER OF A CUSTOMER! Like to see them rob me in person, like an honest crook! Bumns, dead-beats robbing hard-working folks, trying to rebuild their credit/lives! Put them in prison like real crooks, and see how evil they are!!!!!!
Entity: Internet
58, Report #207804
Aug 25 2006
12:54 AM
US Bank policies that I can't get in writing, sketchy policies Long Beach California
On July 3rd, 2006, I went to US Bank at the VONS store, in Long Beach, CA. I didn't recieve my drivers license back after I had cashed a check, and didn't realize it until that evening after the bank branch had closed. On July 5th (the next day that the bank was open), I called and explained that I'd not taken my license, and that I'd like to come and get it. They told me that it had been shredded!!! I asked why, and they said it was for security reasons. I called the customer service number, and was told--by a supervisor named Monica (who is VERY rude)--that it was the company policy to shred all ID that is left behind. I told her that that was fine, but for future reference, I wanted a copy of the policy and a log of some sort saying what day, time, and by whom my license was shredded, since it was for security purposes. She then told me that its not available in writing, and that it's at the branch managers discretion as to when it is shredded. OK, no written policy, and no way of tracking when the license was shredded, and it's really up to the manager as to how that happens. It doesn't really sound like a policy, does it? I told her that the only person who would have access to my license is the bank employee, and that the person I trust with financial info, address, ss#, etc, is someone I should be concerned about having my license, for security reasons. Why would I trust that this person has even shredded my ID, if the bank doesn't trust them to hold it for one business day?? I never recieved a phone call prior to the shredding of my license, alerting me of the fact that it was at the bank. I was in California, and I live in Missouri, so no ID was a big deal. I told them that I'd just like to close the account, but the told me that I couldn't, since I didn't have a valid ID!!! I had to take a California drivers test, written exam, and then I still had no form of ID for 3 weeks. What if I had an emergency, or had a plane flight or something?? Out of state and no ID! I still think they should be responsible for the cost of replacing my license, and a lost day at work for having to take the test. Nikki St. Louis, MissouriU.S.A.
Entity: Long Beach, California
59, Report #205139
Aug 08 2006
05:11 PM
US Bank Withold payment information centers. St Louis Nation Wide
In my 20 years of owning and using credit cards; I sometimes get less than one late payment fee per year. Usually I send my bills with five days notice or if I feel the payment may be late, I pay online, or go to a payment center to avoid any fees. This year, I have been traveling alot and had a hard time getting my payments on time in the mail, so I tried on line payments and over the phone for charges. Upon 2 or 3 of my calls I've asked a sales representative, Is there a payment center locally where I can make this payment right away. She told me NO I can only make payments online, over the phone with a fee and through the mail. The online option got jammed up when I could not sign back in. I don't know what happened, but I could not get any help, so my only option was the mail, or over the phone for a $10 fee. A couple times I took my chances with the mail with 4 or 3 days delivery time and I did get more late fees. I called in for every late fee to make sure that it was not a mistake and not one customer service representative ever offered that I had another payment option. I was unhappy with this credit card and paid my balance and changed all my direct payments in the process to close the account, when one last payment went through. I had to pay through the mail. And guess what, another late fee. Upon calling this operator told me that I could go to any US Bank to make a payment. I do understand that it is ultimately my fault for any late payment, however I have a US BANK with in one BlOCK of my Apartment and every US city I traveled to this year. Would I have gotten those late fees if I had known this? NO WAY!!!! After my two years with this company, not giving me this payment option, I closed my account with them right away. For any one else out there with this credit card or others. The nature of the Credit Card itself setting the minimum payment so low, you will pay tons of interest is a scam in itself. Pay your full balance every month and only stay with a credit card that has many payment options and locations and no annual fees. Christina LA, CaliforniaU.S.A.
Entity: St Louis, Montana
60, Report #210982
Sep 14 2006
09:08 AM
US Bank unlawful charges added to equity line Ripoff Portland Oregon
I am not sure exactly which office is to blame for this so I will include all of US Bank. We obtained an equity line of credit in April but before the loan was acquired we were told to purchase flood insurance for the property or the loan would not be approved. Because the property is in my parent's name they are the ones who obtained the insurance. A copy was faxed to US Bank within the original loan packet with an ok transmission. Then the insurance company faxed a copy to an address in Ohio provided by the bank. About 2 months later my parents received a letter requesting a copy of the flood insurance. My mother mailed a copy back in the self-addressed envelope provided by US Bank. About 2 months later my parents received a letter saying since they had failed to purchase flood insurance a policy had beed purchased for them and the cost would be added to the loan. This loan payment came out of my checking account not theirs. I might add they don't even have checking account with US Bank. Of couse this letter was received on a Saturday when the Bank was closed. First thing Monday morning I went to my local branch to get the problem resolved with a copy of the policy my parents had purchased in hand. The branch manager called a 1-800 number and protested this matter to no avail. Not only would they not remove the charges in a timely matter they would not remove this from auto pay from my account. My branch manager told me not to worry that it should be removed from auto pay before the payment is due. WRONG. It has been almost a month and it still is on auto pay with the insurance attached. This loan is based on the amount owed and you pay 1% of the balance due. Because of this insurance the loan increased to 888.00 over the limit which also increased my payment for something that I don't need. To make matters worse we found out from FEMA we are not even in a flood zone so don't even need flood insurance. After me arguing with them for an entire month my Dad calls 1-800-usbanks and talks to someone about the matter. He gets the same lip service as I did but unlike me my Dad gives them a time limit of 2 days to get the problem resolved. We have one more day left for the results and 3 days left before it scheduled to be taken from my checking account. I feel like there should be something I could do or someone I should be able to call to make these people realize they are breaking the law by having 2 policies on the same property. Diana Nortonville, KentuckyU.S.A.
Entity: Portland, Oregon
61, Report #210891
Sep 13 2006
07:09 PM
US Bank ripoff Bogus Fees dishonest posting of checks and Deposits Versailles Ohio
This branch, at least, will hold deposits in order to make checks bounce and then deposit the money. They will also not post checks until the next day, but say they were posted the day before so that I cannot try to rectify the situation. When you call customer service, they are impotent. Apparently the branches are top dog in the organization and there is nothing that the corporate office can do. Clayton Union City, OhioU.S.A.
Entity: Versailles, Ohio
62, Report #167375
Dec 09 2005
07:52 AM
US Bank missing deposit, disputes, lies, loss of hundreds of dollars ripoff Des Moines Iowa
Between November 11 and 15, I made a deposit to US Bank which no one will now help me locate. I made a deposit two weeks later and made a mistake of how much I was depositing at the ATM. Without warning, they withdrew the amount which was over $50 what I had actually deposited. Confused, I called US Bank's 1-800 number to clarify what was going on. I spoke with two different people who told me two different things, and the second woman told me my money would be put back into my account. After getting a letter from US Bank saying it was a mistake at the ATM, they refused to put the money back into my account after they said they would. I was promised they would put the money back in my account, which they did not. I became overdrawn because of this and was forced to pay them nearly $300 just to pay the debt and close my account. I have contacted numerous people at US Bank's Customer Service for assistance, I've gone to the branch office numerous times and no one is willing to help. Tanna Des Moines, IowaU.S.A.
Entity: Des Moines, Iowa
63, Report #170123
Jan 02 2006
12:31 PM
USBANK - US Bank Ripped Me Off! Saint Peters Missouri
I have had over 20 overdrafts refunded this year, due to thier mistakes. Now they really stuck it to me. I do not have, or own checks, but a checking card. I have my USBANK card as my primary on Google account, and my other card as a secondary. Any times funds are not in the available balance, they do not allow, and it kicks to my second card. Over three times this year it kicked to my second, but they let this last go through. I had no idea. I knew Money was not in my available balance, thought it had kicked over , and when I called USBANK, they told me that sometimes they approve credit when it is dire need. By god Google is not dire need, and they would not let $10.00 go through if it was not in my avilable balance. But that was the excuse they gave me. I had it to cover on my secondary card, but since it went through on USBANK , I had no idea. They never have allowed it. It was $509., and I only had $209.00 in available balance. That was the day it was authorized, not the day it went through. It should have never been authorized, and never had been, up till then. Past history shows they do not authorize, if not in available balance, and it has happend, and their rules even state that it will not. Then they hit me with several overdrafts on charges that were in to be coverd, and then hit me with the $7.00. The last time I called to speak with them, they talked rudly, and said not to spend money I do not have. Then hung up on me. USBANK is a bunch of undercover thugs, whom need a federal audit. Donald Florence, AlabamaU.S.A.
Entity: Saint Peters, Missouri
64, Report #173424
Jan 26 2006
03:50 PM
US Bank ripoff fraudulent overdraft charges and penalties Minneapolis Minnesota
Since I started banking with US bank They have made getting my account in order confusing and chaotic. I get overdraft charges NO MATTER WHAT. Even if I live without using my card they wait until my account is low and then tack on charges or put charges through to put me inot negative and steal my money. I must have given them over 1000 dollars already. I suspected this may have been the case but even when i ask for a print out and look at my account I cant trust it because I dont know if the charges dates are correct. Its very confusing and i think I know why. Anthony forest park, IllinoisU.S.A.
Entity: Minneapolis, Minnesota
65, Report #193508
May 26 2006
09:38 PM
US BANK Ripoff I TURNED MY ACCT INTO FRAUD DEPT and THEY DENIED ME HILLSBORO OREGON
I & THE POLICE KNOW WHO WAS USING MY INFORMATION.I TURNED IT IN TO THE FRAUD DEPT.@ US BANK & THEY DENIED ME.SEE THEIR WHERE THREE DIFFERENT DEBIT CARDS FOR THIS ACCT. THE FIRST ONE,GOT STOLEN OUT OF OUR FORD EXPLORER THE TRUCK WAS BROKEN INTO.IREPORTED THAT TO THE BANK & POLICE.THE SECOUND CARD I NEVER GOT & ALSO THE THIRD CARD. SO,US BANK IS DENIED ME B/C, I WAS HONEST ON MY REPORT AND TOLD THEM,I ALOUD MY HUSBAND TO US MY CARD ONCE THAT WAS THE 1ST CARD.NOT THE 2ND&3RD. SO,US BANK IS TELLING ME I OWE THEM $4,897.00 Holly HILLSBORO, OregonU.S.A.
Entity: Hillsboro, Oregon
66, Report #116243
Nov 05 2004
12:13 AM
US Bank ripoff, they kept hitting me with overdraft fees ranging from $29-$33 Roseburg Oregon
US Bank keeps hitting me with overdraft charges! They have even hit me with a $33 overdraft charge when I still had a POSATIVE balance. To top it off, they charge a $7 a day negative balance fee after the fourth day. I requested that they put a hold on the account and stop any charges until I had a day off from work so I could come in and talk to them and rectify the situation, and they flat refused. Their excuse.... it wasn't their error that caused my account to become overdrawn. I have one deposite that no sooner did the money go into the account, they nailed me with 4 overdraft fees, (another posative balance at that). Go figure. Any class action suits count me in too. Debra Oakland, OregonU.S.A.
Entity: Roseburg, Oregon
67, Report #165399
Nov 21 2005
12:41 PM
US Bank, Rip Off, Fraud Late Fees, Checking Scammers ripoff, steals, won't cancell account Nationwide
US Bank wouldn't cancell our account because its negative, its negative because of ach withdraws we didn't authorize these chages keep coming in and we can't stop them. We can't close the account and each week the account goes several hundred more negative. They won't stop this just keep letting these come in and charge us all these fees now almost 66.00 per transaction that comes in. Now we can't stop the charges from coming in as we never authorized them. So what am I to do I wish I would of never used this bank. They lie to me on the phone there 1800 number will say one thing then the local branch will say another. If I call the local branch they only have one person for account and can never get through for days. Traci Albers is a lieing scam artist too who can't even figure out where the late fees come from herself. Never trust Traci Albers of the Highland Illinois US Bank. 11/18/05 Negative Balance Fee $7.00 -$601.94 11/17/05 Negative Balance Fee $7.00 -$594.94 11/16/05 Negative Balance Fee $7.00 -$587.94 11/16/05 Returned Check Charge $31.00 -$580.94 11/15/05 Analysis Service Charge $0.22 -$549.94 11/14/05 Negative Balance Fee $28.00 -$549.72 11/10/05 Negative Balance Fee $7.00 -$521.72 11/10/05 Returned Check Charge $31.00 -$514.72 11/10/05 Returned Check Charge $31.00 -$483.72 11/10/05 Returned Check Charge $31.00 -$452.72 11/08/05 Negative Balance Fee $7.00 -$421.72 11/07/05 Negative Balance Fee $21.00 -$414.72 11/07/05 Returned Check Charge $31.00 -$393.72 11/07/05 Returned Check Charge $31.00 -$362.72 11/04/05 Returned Check Charge $31.00 -$331.72 11/04/05 Returned Check Charge $31.00 -$300.72 11/04/05 Returned Check Charge $31.00 -$269.72 11/02/05 Negative Balance Fee $7.00 -$238.72 11/02/05 Returned Check Charge $31.00 -$231.72 11/01/05 Returned Check Charge $31.00 -$200.72 10/31/05 Returned Check Charge $31.00 -$169.72 10/31/05 Returned Check Charge $31.00 -$138.72 10/31/05 Returned Check Charge $31.00 -$107.72 10/28/05 Returned Check Charge $31.00 -$76.72 10/25/05 Returned Check Charge $31.00 -$45.72 10/25/05 Returned Check Charge $31.00 -$14.72 10/24/05 1064 Check view $42.00 $16.28 10/21/05 Customer Withdrawal view $20.00 $58.28 Kevin linton, IllinoisU.S.A.
Entity: Nationwide
68, Report #165411
Nov 21 2005
02:04 PM
US BANK makes their money but fradulently charging excessive overdraft fees! Minnapolis, Minnesota and Santa Rosa, California
Wow, I should have read the reports before I ever did bussiness with this bank. I have been with US BANK for close to two years and in that time I have paid well over five hundred dollars in overdraft fees. Most of them have been charged with out reason. Most recently I was charged four fees totaling one hundred twenty eight dollars. According to US Bank these fees were charged because I had a negative balance at the time that certain authorizations and checks came through the account. The interesting thing is that the account was never in the negative or at least US BANK's website shows that it was not in the negative. In addition according to US Bank's discolurse statement any deposit that is made either at an atm or a teller after bussiness hours will not credit fully to your account, but the Bank will give you up to a hundred dollars immediately and any cash deposits made at the teller will be immediately available. Knowing this information my wife made a deposit on Wedensday November 16th 2005, this deposit now only consited of a check but cash as well. She called the 800 number to verify that the money was there and was told that it was. The next day, Thursday she deposited her paycheck through the atm, expecting again to be given the hundred dollars cash again she called in and was told that the hundred dollars was there. Apparently the information that the 800 number gave us was wrong because not only was the initial hundred dollars available but also the cash was not made available until the next day. Because of this when my wife deposited her paycheck that hundred dollars did not become available either. So we were charged four overdraft fees for no reason. When I called the 800 number to get an explanation I was told that that is just the way US BANK does bussiness. So I called my branch manager, Brandy who was very rude and told me that there was nothing she could do because I had been told that this could happen and I should have enrolled in overdraft protection, which interesting as it is is actually more expensive then there overdraft fees. I had gone in before to talk to the branch manager who was very rude and told me that it was my fault and that Neither US BANK nor I can be responsible for you not knowing how to balance a checkbook and because your account has less then a thousand dollars in it you pay for the rest of our client's accounts. He is no longer with US BANK! Hum, I wonder why? At US Bank the goal is to make as much money off of people as possible and make it as difficult as possible for people to understand what is going on. I will be closing my account and talking with my attorney about this fraudulent bank. Stuart Santa Rosa, CaliforniaU.S.A.
Entity: Minnapolis, Minnesota
69, Report #163951
Nov 09 2005
03:08 PM
US Bank Ripoff, Complaint filed with Oregon Department of Justice Hillsboro Oregon
I canceled my account with US Bank a month ago - I was told this was done by CS rep - a month later I get overdraft notices for all the fees that are adding up to the tune of $407 dollars including an overdraft fee for a transfer to myself on another closed account - so they take it from my overdrawn account, put it into another account, then take it back out of that account put it back to the overdrawn account and charged me $35 for the trouble. I have gone in three times giving them this extortion money IN CASH, and they say they can not close until the next day I also request that since I have not used this account for a month payment on any charges coming in should be canceled - then charges that I have requested be canceled are going through and even though I requested a total balance due that day. somehow new charges are popping up and I end up with more overdraft fees - this has happened to me three times now and even though my online payments were all canceled by me they are going through. I have filed a complaint with the Oregon Department of Justice - the website is doj.state.or.us to fill out a complaint form if you are having the same problem with this bank - start squeaking and help stop this bank from ripping people off Dawn Hillsboro, OregonU.S.A.
Entity: Hillsboro, Oregon
70, Report #143757
May 23 2005
05:31 PM
US Bank Fraud Department tries to get out of protecting customers, helps ripoff! Plymouth Minnesota
US Bank and it's policies are a total rip off. They offer fraud protection but make you fill out forms and then reject their own paperwork. They squabble with the branch managers over which form to use for electronic check fraud and nothing covers your specific case. I was defrauded and they dont have any government form E or whatever. They wont let me have my money back from majestic benefits!! They are ripping people off just look em up on ripoffreport.com How do I get US Bank to protect me? C~ Chris minneapolis, MinnesotaU.S.A.
Entity: Plymouth, Nebraska
71, Report #130166
Feb 04 2005
03:49 PM
US BANK ripoff legalized robbery lame duck explanations unacceptable solutions Minneapolis Minnesota
As an former bank employee once told me, we are committing leagalized robbery. Sure they can explain their rights to the nth degree.....but what about the consumers? Having fallen into the legal trap that gives the bank wind fall profits via their NSF charges, I, like so many others, complained via their 5 Star (we pretend to care) customer service guarantee. It took two emails to finally get a response that read like the miranda rights. As that former employee also stated, one of the tactics used are to make the customer feel guiltly and incompetent. Where were my rights when using a ATM, I was credited with two withdrawals, when in fact only one took place. This was admitted by one of their very own customer services reps. (who was probably fired) when she her self couldn't understand why I was double dipped. Of course they had 30 days to investigate,(talk about the fox watching the hen house) and naturally found no error on their behalf,(Big Suprise) or any reason to return the money I never received, or the resulting, NSF (wind fall) charges. All of which they had the right to do. I on, the other hand, had no rights. Yes I am a valued customer, but than again, so is the host to a parasite. I am closing my account, and encourage every other host, I mean customer, to do the same. I would consider it a privilege to be part of any Davidian class action against this Goliath. Arvid shakopee, MinnesotaU.S.A.
Entity: Minneapolis, Minnesota
72, Report #129411
Jan 29 2005
04:27 PM
Us Bank And I Card Services ripoff Dublin Ohio
To bring you up to date just got a letter from my bank. It stated ( US Ban did not identify an error or fraud). He told me that you guys gave out bad advice. That their is nothing they can do to get my money back. I told him I couldn't believe they would allow someone to steal money from you. The credit card could have been stolen for all I knew. He told me I would have to take this to small claims. In the meanwhile, I am getting charged for all these days that I waiting for them to help me. I will get this straighten out somehow. If you read this and know a way to help me please do. I have never been so upset at this gentlement. He told me you guys gave out bad advice. And they can't help me. They are a rip off as well. I have banked with them for 2 years now. And haven't had that much problems keeping a good balance and staying in good standings with them. And this is the service they give me> Please help me with anything you can. Thank you. Sincerely, Janelle Dublin, OhioU.S.A.
Entity: Dublin, Ohio
73, Report #149586
Jul 13 2005
12:13 PM
US Bank - U.S. Bancorp ripoff, dishonest fee charges Minneapolis Minnesota
I made a cash deposit into my checking account after leaving my second job on July 8th of $300 dollars. The bank held the money and then charged me 6 overdraft fees for transactions that happened on the 11th and 12th even though I had deposited the money. This is absolutely ludicrous and this can not be legal. I work two jobs and I am barely getting buy, I can not afford for them to steal $250 dollars from me. Anita Vancouver, WashingtonU.S.A.
Entity: Minneapolis, Minnesota
74, Report #141142
May 01 2005
07:00 PM
US BANK Overlimit Charges on Credit Card Only over my limit after they charged interest Minneapolis Minnesota
US Bank is ripping people off with there credit cards. I have never gone over my limit but they keep charging me with overlimit charges because I am over my limit after they charge finance charges. I have never had another credit card company do that before. This is a rip off. So if someone has a credit card with US Bank make sure you have plenty of money on your credit card before the finance charge hits. I am interested to find out if I am the only one with this problem. Erin Eldridge, IowaU.S.A.
Entity: Minneapolis, Minnesota
75, Report #353023
Jul 18 2008
10:14 PM
Daniel Stewart - US National Bank Payday Terriorists I Internet
I started geting cals from an Indian sounding fellow a while ago. He goes by the name George Clark, Daniel Stewart, Roger Clark or just Daniel. I believe it is the same man. They all call with the same,that the minute I get this message that I or my attorney must call them back at once. This is a time sensative matter and that it must be handeled at once. He usually tells me than that there is a huge legal case against me and that I must call back, becasue I am in a big legal mess.Sometimes he wishes me good luck. He or they have called various numbers as well : 480-282-6893, 480-282-6892, 832-546-128, 480-282-6894, 315832546128,214-618-5898 (The personal hotline to Daniel Stewart), 410-870-4503. So one day I decided to call back and talk to Daniel or whomever. He told me he represents the US National Bank and they are calling me about a loan that I took out over two years ago. I ask him for documention but he gets angry and gos into how there are three felony counts against me and that I am going to jail. I ask him what I owe he tells me that I had a loan of $270.00 and that I owe him $500.00. I find this hard to believe that I owe him so little knowing how much payday loans cost. I give him the name of my attorney and he dos not write the number down. My attorney calls and Daniel will not tell them anything. Yet he keeps calling usually on a Friday to get me upset. I am not going to send him the money because I am assuming this is some kind of big scam but it still makes me nervous. I can only imagine how this Daniel Stewart got myinformation. I had taken out internet only pay day loans. All have been paid back and with the help of Langhorne Debt they are all gone, so I think. I am wondering if someone or some company got a list of people who had multiple payday loans and this Danieltells people they had a loan and they must pay it back or they are going to jail. If there was a loan then there are records and theis Daniel Stewart should be able to produce something. Daniel said he works for the US National bank,but it does not exist. I belive this bank closed sometime in the 1940's. And if there is legal action against me or anyone else that why won't Danille speak to an attorney or take the information down. When he recits the scripted message he asks for either me or my attorney. And how can one person have so many numbers? Christina Ludlow, VermontU.S.A.
Entity: Internet

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