VERIZON WIRELESS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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Another Verizon Wireless 3rd-party, premium text message rip-off:  Hadn't been paying attention and found $29.97 charges over past few months... for Premium TXT Messages on my wife's number.  Called Verizon and, as reported elsewhere, they said they weren't responsible but I should call MM... Mobile Alerts was much more accomodating and returned the entire amount billed.  Both companies are sending checks instead of crediting the Verizon...
Updated at: Nov 05 2009 07:44 PM
I recently noticed two consecutive months of $10 premium text messaging charges on my cell phone bill and immediately contacted Verizon Wireless... me an acceptable explanation on how that happened.I've been a satisfied heavy use customer of Verizon Wireless for many years but I now feel like they... premium texting.  I felt like I was being sold out by Verizon so I did some research.I discovered that Alltel and Verizon are the primary culprits...
Updated at: Dec 29 2009 10:31 AM
I currently have 5 lines of service through Verizon. Two of my lines use PDA phones because of our business requires the use of PDA functions. Both... lines are eligible for phone upgrade but we can not upgrade both phones without paying $29.99 per month for each phone. This is because Verizon is... browsing. Secondly, Verizon is monopolizing the market by forcing customers to use their internet service (by requiring purchase of the data package with...
Updated at: Dec 25 2009 12:14 AM
I had a cell phone acct with Verizon for 10 years.  My contract was expiring on Jan. 11, 2010, which I found out from an email I sent to them... was open until Jan. 11th.  They did a 3 way call with AT&T and ported the number back to Verizon.  I made sure to tell them that this was... time came.  On the 11th, I called Verizon to make sure the acct. was closed.  I knew that I would be billed through the end of Jan. and made...
Updated at: Apr 03 2010 02:58 PM
to 10, I would have rated Alltel at a 9.8.  My contract with Alltel was bought out by a company called Verizon Wireless.  Everything has...
Updated at: Apr 14 2010 11:44 AM
We were Alltel customers.  Alltel was very customer oriented.  Not perfect but not liars either.  Afte the switchover to Verizon we... started dropping calls and losing voicemails.  We decided to research our options.  We visited the Verizon Store several times, did online...
Updated at: Oct 26 2009 12:21 PM
Verizon advertises that their phones are bluetooth enabled. It's really a half truth which in my book is no different than an outright lie. Verizon... you can use a cable to get the photo's off. They will only tell you that you can upload them (one at a time) and for a cost to the Verizon server.The... techie at the local store was a little more honest when he said that they purposely disable the bluetooth transfer of photos so that Verizon could...
Updated at: Oct 12 2009 10:09 PM
     In November of 2009 while I was temporarily stationed at FT Leonard Wood, MO, I set up service with Verizon Wireless. ...
Updated at: Mar 30 2010 04:55 AM
When I first got my Verizon Wireless cell phone service, I lived in central Phoenix. Everything was great. I had great reception, I was happy with... . When I called Verizon Wireless customer service, I got a service rep. that lives in north Scottsdale and has the same problem I do. I figured he... a mile east of where I lived before my antenna strength lines would come up to where I could make or receive a call. I called Verizon customer...
Updated at: Dec 19 2001 12:00 AM
of, as I have.  I originally bought a Droid Incredible 2 from the Verizon Wireless Diamond Wireless kiosk in Fashion Show Mall in Las Vegas, NV... as soon as possible. Do not buy your phone at the Verizon Wireless Diamond Wireless kiosk in Fashion Show Mall! You will, most certainly, regret it.... Wireless protection plan, and it was all down-hill from there. I had off-and-on issues with the phone the entire time I had it, mostly with freezing and...
Updated at: Jul 17 2012 11:48 AM
I am writing this complaint about Verizon 4G LTE Mobile Hotspot Jetpack sold at Walmart in Minden Louisiana. I bought this service after reading an... advertisement booklet at Walmart on Verizon Jetpack 4G LTE Mobile Hotspot.It said in the booklet that 10GB would only be $60.00 and after I got home... and got it activated I only received 3GB for the $60.00. I called Verizon with my complaint and the man just kept me running in circles that the best he...
Updated at: Dec 11 2013 11:12 AM
but a purchase wasn’t necessary because my previous cell phone was still in great working condition. The sales rep at the Verizon store was very... it. While cleaning up some emails, I see this rebate email and decide to contact Verizon once again to inquire as to when I will be receiving said... rebate card. I have been very patient with them.  Well, Verizon successfully stalled just long enough for the 6 months to pass, therefore denying me the...
Updated at: May 02 2016 03:01 PM
I recently cancelled my phone service with Verizon and to my surprise they said I would be charged an early cancellation charge. Verizon claims that...
Updated at: Feb 10 2004 12:33 PM
individual. I got nowhere there except to get them to tell Verizon to come out to my home to check on the reception here. Verizon never came out and... checked but told the FCC they did anyway. ALSO, while the complaint was open with the FCC Verizon was not allowed to take me to collection but they did... anyway. Now I have their petty complaint on my credit history. Verizon was paid off but the credit history damage had been done out of sheer...
Updated at: Aug 10 2006 01:09 PM
In December of 2005 I switched cellphone carriers from Cingular to Verizon because of the problems I was having with my signal and not receiving... minutes with Cingular I decided when I signed up with Verizon to go with a lower plan, which was 99 dollar a month for 2,000 minutes. In March of... 2006 I noticed my bills were well over what my planed called for (about 400- 500 a month) so I called Verizon to find out what was going on. I was...
Updated at: Oct 06 2006 08:38 AM
I have a two year contract with Verizon which is close to termination date. I went to the Verizon store to purchase a replacement phone using my... insurace which I had purchased from Verizon. I purchased the phone and signed what I thought was my credit card receipt. When I call Verizon to find... time . If I had been told then I would not have agreed to renew my contract as I have had problems with Verizon in the past. Keda winter springs, FloridaU.S.A....
Updated at: Jul 19 2006 08:20 AM
$200.00 for a phone. It is a verizon product and you should stand behind your product. I have been with verizon for so long, because every time I go... contract in order to have the proper service that I deserve to have as a verizon customer. My current phone, of course is falling apart. I can charge it... OTHER VERIZON CUSTOMERS. I assumed that free incoming meant just that. I have been with you for years and have been under this assumption until I...
Updated at: Jul 14 2006 09:47 AM
We started using Verizon Wireless when we lived in Valparaiso, IN. In December of this year (2006) we moved to Live Oak, FL. We have made several... calls to Verizon Wireless regarding a very poor signal. We need to drive about 2 miles to get a usable signal. We asked to be let out of our contract...
Updated at: Aug 03 2006 12:36 PM
A brief history of my dealings with Verizon Wireless and the manner in which I feel I have been wronged. My daughter reached that age when she... just had to have a cell phone and being the loving father that I am I called Verizon and arranged for her to get one. She is in New Orleans and rarely... charge of around $40.00 a month I am now looking at a bill of just short of $1,000.00. I have contacted Verizon on numerous occasions on this but...
Updated at: May 13 2005 11:07 AM
were going to be paying more then why the hell would we change plans. Here's the kicker. THE VERIZON WIRELESS TOWER IS ON OUR LAND. When we told... them that they will collect the money or charge us $175 per phone. Verizon Wirelss does not understand the meaning of customer service. THEY ARE...
Updated at: Aug 29 2005 11:18 AM
Verizon posted a payment to a diffrent account that I had with them. I made my check out to Verizon Wireless. They posted the payment to a land line... account that I had in the past. I have been trying to get the payment applied to my wireless account for the last 4 months. I still has not been done... payment. All I want to do is get out of my contract make a final payment and take my wireless business to another company. I have also had...
Updated at: Jul 18 2007 01:12 PM
Verizon Wireless is a ripoff. Back in September 2007 I started getting Data charges. I called to see what this was for. They stated it was for... 16, 2007. I called Verizon on that day and stated I wanted to cancel my phone service. I then received another bill from verizon. I called and... receive another bill. I call Verizon and they stated that the phone service was still active. I stated I had called on December 16th to cancel my...
Updated at: Jan 31 2008 03:19 PM
Having fulfilled my contractual agreement I contacted them to discontinue and deactivate my account. They agreed but they still continued to bill me. I called them again with the same resolve. This happed 2 to 3 more times before they deactivated my account. I did check the phone occasionally during this time to see if they had followed through with their promise to cancel my account but it took over three months or more for them to complete the...
Updated at: May 28 2007 04:38 PM
the fact I recieve another bill, now stating that I owe twice as much. This is enough information on grounds that verizon wireless has a jacked up...
Updated at: May 27 2007 12:30 AM
We have been on Verizon Wireless since 2000, we were given Kerrville #s which is a town 22 miles from us the sales person told us when there were...
Updated at: Jun 07 2003 11:35 AM
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