YELLOWBOOK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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So my business was visited by a sales representative of Yellowbook back in late 2011.  We were a bit unsure about advertising with them as we... multiple changes and because the ad was printed incorrectly it has not generated any business calls for us! Beware of Yellowbook!  Run as fast and as far away from them as you can!...
Updated at: Jun 26 2012 11:59 AM
About a year ago I received a call offering to upgrade my current Yellowbook advertising.  I was busy, but since I had just renewed my phone... Yellowbook telephone directories, he did not correct my misunderstanding and actively encouraged me to continue thinking that this was an upgrade to my... LocalOnline Yellowbook, who now is making it clear they are a different company from the phonebook directory company.  The letter describes the...
Updated at: Nov 17 2011 04:46 PM
We were solicited by Yellowbook representative in Chicago.  They promise to bill us only the calls that people call in asking for business... related calls.  When it come to bills time. Yellowbook bills us with all the calls including them ones that do not relate to our business. At the... beginning, yellowbook didn't even send us e-bill.  They continue charging us for over three months before we realized that the bill were too high...
Updated at: Jul 12 2012 11:46 AM
In spring of 2009, A yellowbook sales rep walked into my office and started his pitch about how great and wonderful Yellowbook is and how they are...
Updated at: Sep 16 2011 07:36 PM
Yellowbook USA=Integrity-free, corporate bully.  My story. I'm a small business owner in Boise, Id.  My business had been... advertising with Yellowbook for a couple of years.  Although they had made a few mistakes with our ad, we stuck with them.  As the following year... rolled up, our yellowbook rep, Jan Wilson, stopped in to renew our ad.  And as with what seems to be a common practice, she needed a signature...
Updated at: Mar 30 2010 11:12 AM
to me. JUNE 18, 2009 -Check is cashed by yellowbook JUNE 22, 2009 -I call about this check being cashed. I call and ask about when to expect my...
Updated at: Jul 02 2009 03:55 PM
RE: Yellowbook, USA March 31, 2009 Upon completion of our initial contract with Yellowbook in 2003, we had renewed for a couple of years... . Again, after another year of no responses from our ad, we notified Yellowbook of our desire to cancel any and all future publications. Verbal... enough, Yellowbook said they had not received it. We were also told by our representative that the online portion of our account could be cancelled at...
Updated at: Apr 03 2009 01:58 PM
Michael Moncada will lie to your face about how much income you will make with Yellowbook! Don't listen to this man he will tell you what you wan't... to hear about Yellowbook and it's all lies!  If you take a job with Yellowbook your making the biggest mistake of your life!  He claims...
Updated at: May 26 2011 03:32 PM
this company promisses  a great ad campaign  a proof   a video  and great reults they simply lie to you make major promises and in my case i canceled as soon as my terrible proof showedup they continue to steal from my credit card after cancelling  texting etc do not  do business with these crooks...
Updated at: Feb 19 2012 07:53 PM
     Today 10-24-11 at 2:00pm I received a bill on invoice # LOYB5005005 with a letter stating that since we want to cancel service we owe $549.95.  I called and spoke to a receptionist and to Janet John.  Their statement is because we didn't cancel with 30 days we owe for the ad we ran last year.       My company never entered into a contract with this bogus business.  There is no...
Updated at: Oct 25 2011 08:20 AM
I had taken a break from advertising with Yellow Book last year, I was afraid that it would be a huge risk but did it anyway. We have two phone directories delivered in Sheboygan Wisconsin, the other which is AT&T. I continued advertising with AT&T yellow pages last year, my idea was to see if business would be affected by advertising in only of the directories. It was a rather slow year last year, but it is hard to say that it was the...
Updated at: Mar 04 2013 09:04 AM
A sale representative came to my business and I said I was not interested I renewing my contract with Yellow Book / Hibu. The sales rep convinced me to renew at a deeply discounted rate. I signed their computer pad and the salesman stated he could not print out a receipt, but would email me one at a later date. Month later I am getting billed for services I did not agree to and told that I signed a contract for them. The company would not accept...
Updated at: Sep 03 2014 10:55 AM
John Walsh CEO of YellowBook USA stated that every book would be hand delivered to every home and business where we publish a directory. This was...
Updated at: Nov 10 2007 07:53 PM
In March of 2012 a sales rep named Lisa opened an account in our companies name despite numerous emails stating that we were not going to advertise with her company. Much to our surprise, we began receiving notices and payments for services that were not authorized. The matter is in collections despite contacting the companies president that the charges are a fraud and that the sales rep Lisa O'Haver over stepped her authorization...
Updated at: Feb 08 2014 11:27 AM
 This company supports unfair business practices and will lie cheat and steal to get your money.  They add pages to contracts you have alredy signed, do not disclose terms correctly if at all, refuse to correct their mistakes, customer service is anything but. No one has the power, knowledge or desire to correct problems caused by their own sales force. Only sign up for their services if  you enjoy being lied to and harassed...
Updated at: Aug 29 2014 08:13 AM
Services Specialist Yellowbook KOP Customer Service Department   She offered  taking two month off the  contract that should have... them, but if  we continue post our viewpoint,  we can run them out of business. I will never use Yellowbook again, and I want to warn you,  when you approached by Yellowbook---be very careful.  ...
Updated at: Feb 14 2012 07:38 AM
;Deceptive advertising in Yellowbook and on-line, make appointments but will not show up or call to cancel. Extreme poor customer services skills and...
Updated at: Dec 11 2012 05:03 PM
The representative called before renewal. I signed ONE contract. The representative called back and said I should also be in the two other local books. I explained that we could not afford them. He offered to be able to add the other books for no additional charge. He sent over what he claimed was a change order. Unknown to me it was a NEW order. Then he offered a $495 a year deal on internet advertising. He them sent over the third contract...
Updated at: Sep 07 2012 12:05 PM
I went into Yellowbook as a temp with the promise of my job going from temp to perm well that did not happen. I was told by HR that they were happy... . This place is very poorly managed. I have worked various places but never in my life have i seen a place like yellowbook. They have a system that is... they were doing and were honest guess what they laid them off i wonder why? And let me not get started on the employees who work here. Ha Yellowbook...
Updated at: Jan 26 2009 04:14 PM
Business Bureau in areas that they worked, I also explained that I ma in control of all yellowbook advertising and they will not be in future books...
Updated at: Nov 09 2008 08:57 AM
https://adsolutions.yp.com/SSO/Login U should be warned if you sign up electronically for att now yp yellow pages pay per phone call advertising. at first it seems like the number way that they charge your account for each caller is fair. Except if you do not read the fine print, unlisted numbers count as contacts, then I checked my billing calls details, the last 4 digits of the callers phone number is all they give you. Then the worst the...
Updated at: Aug 08 2012 06:50 PM
As many business owners know, Yellowbook is a very aggressive marketer of Internet and Yellow Pages advertising. My recent experience with Yellowbook... has shown that it is an unethical company with sloppy business practices and dishonest employees. After a very unsuccessful stint with Yellowbook... notice of cancellation and also hand delivered a written notice to my sales representative on a form prepared by a Yellowbook employee. When I called...
Updated at: Jun 05 2008 06:51 PM
This rep contacted me from yellowbook and told me that she worked with google and yahoo for search engine marketing. I bought into her story and...
Updated at: Dec 03 2008 12:44 PM
My dealings with Qwest Dex was about a year and a half ago. I was invited to a Dex advertising meeting on the premise that I could learn about advertising in the telephone directory. I did attend the meeting. The meeting consisted of a motivational speaker. The Dex speaker went thru the entire meeting touting figures and facts about failed businesses and how they under advertised in the phone directory. While all the time using this scare as...
Updated at: Dec 11 2008 10:46 AM
Yellowbook, we found out that the contract said we were paying for an ad in the yellowpages and a website came free with it. And we had to pay for it anyways....
Updated at: Jan 10 2012 05:39 PM
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