YELLOWBOOK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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About a year ago I received a call offering to upgrade my current Yellowbook advertising.  I was busy, but since I had just renewed my phone book ad I listened to the spiel thinking I'd get a better value for the money I just invested.  Even though this company is NOT the same as...
Updated at: Nov 17 2011 04:46 PM
So my business was visited by a sales representative of Yellowbook back in late 2011.  We were a bit unsure about advertising with them as we were told many bad stories about them but offered to listen to his pitch.  He told us that our local area ad would be...
Updated at: Jun 26 2012 11:59 AM
We were solicited by Yellowbook representative in Chicago.  They promise to bill us only the calls that people call in asking for business related calls.  When it come to bills time. Yellowbook bills us with all the calls including them ones that do not...
Updated at: Jul 12 2012 11:46 AM
Yellowbook USA=Integrity-free, corporate bully.  My story. I'm a small business owner in Boise, Id.  My business had been advertising with Yellowbook for a couple of years.  Although they had made a few mistakes with our ad, we stuck with them.  As...
Updated at: Mar 30 2010 11:12 AM
JUNE 9, 2009 -PURCHASE AD FOR YELLOW BOOK - WRoTE CHECK FOR $180 JUNE 10, 2009 -Try calling 800 number on business card and number is disconnected. I'm concerned. JUNE 11, 2009 -CALL SALESMAN AND CANCEL. He says he will return check...
Updated at: Jul 02 2009 03:55 PM
In spring of 2009, A yellowbook sales rep walked into my office and started his pitch about how great and wonderful Yellowbook is and how they are the biggest in the country and have the highest customer satisfaction etc...etc...etc... as a new business owner I...
Updated at: Sep 16 2011 07:36 PM
RE: Yellowbook, USA March 31, 2009 Upon completion of our initial contract with Yellowbook in 2003, we had renewed for a couple of years. After several years of no marketing response from the ads we placed, we called our representative to cancel the account. They instead showed up at our business and barged...
Updated at: Apr 03 2009 01:58 PM
...you will make with Yellowbook! Don't listen to this man he will tell you what you wan't to hear about Yellowbook and it's all lies!  If you take a job with Yellowbook your making the biggest mistake of your life!  He...
Updated at: May 26 2011 03:32 PM
     Today 10-24-11 at 2:00pm I received a bill on invoice # LOYB5005005 with a letter stating that since we want to cancel service we owe $549.95.  I called and spoke to a receptionist and to Janet John.  Their statement...
Updated at: Oct 25 2011 08:20 AM
this company promisses  a great ad campaign  a proof   a video  and great reults they simply lie to you make major promises and in my case i canceled as soon as my terrible proof showedup they continue to steal from...
Updated at: Feb 19 2012 07:53 PM
I had taken a break from advertising with Yellow Book last year, I was afraid that it would be a huge risk but did it anyway. We have two phone directories delivered in Sheboygan Wisconsin, the other which is AT&T....
Updated at: Mar 04 2013 09:04 AM
A sale representative came to my business and I said I was not interested I renewing my contract with Yellow Book / Hibu. The sales rep convinced me to renew at a deeply discounted rate. I signed their computer pad...
Updated at: Sep 03 2014 10:55 AM
John Walsh CEO of YellowBook USA stated that every book would be hand delivered to every home and business where we publish a directory. This was published in The New York Times, February 4, 2006 in a Q@A with Mickey Meece. (Entrepreneur Lets Fingers...
Updated at: Nov 10 2007 07:53 PM
In March of 2012 a sales rep named Lisa opened an account in our companies name despite numerous emails stating that we were not going to advertise with her company. Much to our surprise, we began receiving notices and payments...
Updated at: Feb 08 2014 11:27 AM
 This company supports unfair business practices and will lie cheat and steal to get your money.  They add pages to contracts you have alredy signed, do not disclose terms correctly if at all, refuse to correct their mistakes, customer service...
Updated at: Aug 29 2014 08:13 AM
...me.  I filed a BBB report on them  in November and got a call from  Keisha Smith Executive Services Specialist Yellowbook KOP Customer Service Department   She offered  taking two month off the  contract that should have been ratified  ( since...
Updated at: Feb 14 2012 07:38 AM
...unable to contact by telephone, left voice mail messages, will not return phone calls or respond to emails. Deceptive advertising in Yellowbook and on-line, make appointments but will not show up or call to cancel. Extreme poor customer services skills and unprofessional...
Updated at: Dec 11 2012 05:03 PM
The representative called before renewal. I signed ONE contract. The representative called back and said I should also be in the two other local books. I explained that we could not afford them. He offered to be able to add...
Updated at: Sep 07 2012 12:05 PM
I went into Yellowbook as a temp with the promise of my job going from temp to perm well that did not happen. I was told by HR that they were happy that my position would be temp to perm and even have...
Updated at: Jan 26 2009 04:14 PM
...to every Better Business Bureau in areas that they worked, I also explained that I ma in control of all yellowbook advertising and they will not be in future books with their ads and I am planning on leaving a...
Updated at: Nov 09 2008 08:57 AM
https://adsolutions.yp.com/SSO/Login U should be warned if you sign up electronically for att now yp yellow pages pay per phone call advertising. at first it seems like the number way that they charge your account for each caller is fair. Except if you...
Updated at: Aug 08 2012 06:50 PM
As many business owners know, Yellowbook is a very aggressive marketer of Internet and Yellow Pages advertising. My recent experience with Yellowbook has shown that it is an unethical company with sloppy business practices and dishonest employees. After a very unsuccessful stint with Yellowbook, I notified...
Updated at: Jun 05 2008 06:51 PM
This rep contacted me from yellowbook and told me that she worked with google and yahoo for search engine marketing. I bought into her story and what I got was pay per click listings in places I do not service and in areas I do...
Updated at: Dec 03 2008 12:44 PM
My dealings with Qwest Dex was about a year and a half ago. I was invited to a Dex advertising meeting on the premise that I could learn about advertising in the telephone directory. I did attend the meeting. The...
Updated at: Dec 11 2008 10:46 AM
THIEVES ......../WILL TELL YOU ANYTHING JUST TO GET YOU TO SIGN A CONTRACT.Rep comes into the office offering to build us a website. He had a lot of good things to say. So we figured $62 per month we would...
Updated at: Jan 10 2012 05:39 PM
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