Report: #933115

Complaint Review: Reliable Credit Salem OR

  • Submitted: Mon, August 27, 2012
  • Updated: Sun, October 21, 2012
  • Reported By: Km122186 — Redmond Oregon United States of America
  • Reliable Credit Salem OR
    3000 Market St NE #517
    Salem, Oregon
    United States of America

Show customers why they should trust your business over your competitors...

I mailed my car payment to reliable credit and called to leave them a message to let them know I mailed it because in the past I have had an issue with the payment not being applied to my account correctly. I never heard back from them, which is normal, so I assumed they recieved my message. They never called me and today I got a knock on my door telling me my car was up for repo. the repo company wouldnt allow me to show them the reciept saying Ive paid.

I called reliable credit and spoke to my loan officer, Brian, and he wouldnt take the money order number from me nor would he allow me to send him proof I had call or that I had made my payment. i asked to speak with his manager, Carson, and all Carson would say was the account was closed and there is nothing they can do. I asked Carson if he would make an acception since I had called and since I had proof of everything. He said no and again repeated himself daying the account was closed. I asked if there is anyone above him, he said no and told me the account was closed and there isnt anything that can be done but pay off my car in full. My car was repoed for no reason. i have full proof of everything and they arent willing to hear me out.
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This report was posted on Ripoff Report on 08/27/2012 09:50 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Its Always the Same Old Story


Lets see, the borrower has stellar credit with a score of 9, 999, 999.  The borrower has NEVER missed a payment, not in this loan and not in the previous 32, 458 loans they have had since the age of 3.  They have sent in every payment six months in advance.  The borrower is  the perfect borrower and has even sent the lender's office staff Christmas and birthday gifts every year.  Then suddenly out of the clear night sky at 4:19 A. M., for absolutely no reason the repo man shows up and "steals" the car.  In the process of "stealing" the car, the repo man shoots the dog, breaks down the door of the house/apartment, calls those inside nasty names and proceeds to have diarehha on the living room couch.  Upon hooking up the car, the repo man then blows the horn of the tow truck and gives the finger to the owner of the car and throws out three beer bottles in the process.  Then, while the car sets in storage, that nasty repo man rips out the 20,000 watt stereo system and sells it to Willie for $50.  The repo man gets a call from the lender's office manager and tows the car to the lender's office because bill collector Sally always wanted a car of that make, model and color.  In a week, the poor oppressed deadbeat borrower then gets to meet the process server and finds out they are being sued for $426,377 even though the balance of the contract is just $6, 344.67.  Yes sir...its a tough world and it is so, so, so unfortunate there continues to be this conspiracy to get the little guy.  Imagine, the lender, the dealer, the repo man, the bill collector and the maker of the repo man's pants all received huge, huge bailouts from Obama...and they are STILL going after the little guy.
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#2 Consumer Comment

Ken...obviously you dont know reliable credit

AUTHOR: RCsBiGgEsTnIgHtMaRe - (United States of America)

Ken, to make a comment like that, shows you have not researched relaible credit at all or you are one of their desk monkeys. Reliable Credit is nothing but a bunch of rip off scam artisits. When someone finally gets a lawsuit going against them and shuts them down, maybe then they will have to pay out for all the damages done. They repo everyone in their last 6 months, regardless. I had an electronic payment put in the system and the repoed me. I was able to pay it off and they actually refused to take a cashiers check to pay my car off. What had happened was I had 15 days to pay it, I was only 5 days in and they were convinced I would never get my car back. So they took my car to auction. Body damage was done, but the biggest joke was on them because they fixed the engine problems I had thinking they were going to seel me car before my time to buy it back was up legally. They left all the fluid bottles in my car as proof. There is more solid proof but that is part of it...Anyway, this company is crooked and a bunch of hateful evil criminals. One name Stephanie is the biggest b***h I have ever talked to. When I paid my car off she flat out refused to cash the cashiers check telling me she owuld have their lawyers contact me. I contacted every state business agency and in the morning, surprise surprise, she released my car, cashed the check, then filed a police report on me saying she was scared of me. OMG...this place needs SHUT DOWN!!!! I will get her for filing a false report and doing it maliciously after she found out they state of OR is investigating them. I will not go away...paid or not this company needs to close...forever!!!
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#3 Consumer Comment

I have a question....


"My car was repoed for no reason.."

Did you have a history of late payments? If you were ALWAYS on time with the correct payment amount, they MAY have violated some laws. Somehow, I think there's something you're leaving out...right?

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