Report: #510198

Complaint Review: Reliable Van Lines

  • Submitted: Fri, October 16, 2009
  • Updated: Wed, November 28, 2012
  • Reported By: Lizzy — Cleveland Ohio USA
  • Reliable Van Lines
    7007 N. Austin Ave.
    Niles, Illinois
    United States of America

Reliable Van Lines - Chicago Moving Systems - Chase Relocation - Master Movers - ASAP Van Lines - AM/PM Moving,Fraudulent movers,, extortion scheme, credit card scheme, deposit theft, Chicago moving fraud, Niles, Illinois

*REBUTTAL Owner of company: Master Movers LLC

*General Comment: Do you have the right company??

*UPDATE Employee: False Information

Show customers why they should trust your business over your competitors...

People do your homework!!!!   I Just barely avoided a major fraudulent network of household goods movers and they can fool you too just as they have fooled many others!  I am so thankful that someone showed me the light today and helped me avoid a huge pitfall in the form of extortion artists. 

I have a few nice antique pieces to move to New York and in getting my pricing quotes together I was first contacted by a company called Reliable Van Lines.  I liked everything they had to say.  The salesman represented their company well and was very polite.  I gave him $200 from my credit card to hold the move for me in a few days. 

When I received their paperwork in my e-mail the paperwork said something about a Chicago Moving Systems.  I was not born yesterday so I got suspicious and decided to speak to a few other movers.  The others all informed me of how to do some snooping online.  When I did my research what I found was enormous amounts of individual bits of information linking Reliable Van Lines, the company for whom I had given my credit card number, to a host of other companies all known for seedy business practices.  In fact much of the information I found suggests this to be the same company.  I even found some information on this very ripoff report website.

I got very worried and I am now not able to get a hold of neither of the men I spoke with at Reliable Van Lines.  Their names were Dan and Max.

The first thing I did was searched their phone number and then got the results.  Here is what came up.

Compare the contact phone numbers from these companies.

I then did some research using the website

This came up which lead me to a whole host of other helpful information which linked the companies together.

Now compare these addresses listed on these links below.

It made me curious to enough to google search the address of 7007 N. Austin Ave. in Niles, IL and I found the results to be interesting.

This Chicago Movers company also shares the address. 

Their website is

Chicago Movers also goes by Master Movers and just like the rest shares a terrible reputation as can be seen on the link below.^MOVERS.^LLC&pv_pref_docket=MC461159&pv_usdot_no=1129783&pv_vpath=LIVIEW

These guys are all the same company.

ASAP Van Lines is Chase Relocation, who is Chicago Moving Systems, who is AMPM Moving (formerly ASAP of Texas), who also is the unlicensed broker Reliable Van Lines, who is also Chicago Movers (who goes by Master Movers).

I will be contacting my credit card company to try and get my money back and then I will be canceling my account.

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This report was posted on Ripoff Report on 10/16/2009 08:47 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Owner of company

Master Movers LLC

AUTHOR: Master Movers LLC - ()

Master Movers LLC is based out of Indianapolis, IN and we are not part of any Chicago Movers Group. Our website is and we as the other Moving company who posted a rebuttal to this post understand how consumers can get confused because of the similarities in the business names. We also do not accept American Express.

We hope you have a good Move!!!

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#2 General Comment

Do you have the right company??

AUTHOR: Karen - Principle MM Moving & Stora - (United States of America)

My company goes by the name Master Movers, Master Movers Moving & Storage, MM Moving & Storage Inc. We are based out of the Portland, Oregon Area. We are not in any way related to the company described in this complaint, but we know how consumers may get confused because names are so similar. Thank you for reading this far, you are doing far more than many do. We wish you well on your upcoming move.
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#3 UPDATE Employee

False Information

AUTHOR: Antiscamprofessional - (U.S.A.)

All the information provided is a complete lie. We never had a customer by the name of Arlene and most important WE DO NOT TAKE AMERICAN EXPRESS.
So all of this is lie and nothing but lie.

Thank you,

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