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Report: #1373559

Complaint Review: Relias Learning - Cary North Carolina

  • Submitted:
  • Updated:
  • Reported By: Nikky — Annapolis Maryland USA
  • Author Confirmed What's this?
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  • Relias Learning 111 Corning Road, Suite 250, Cary, North Carolina USA

Relias Learning SILVERCHAIR LS Relias Learning withdrew an unauthorized ACH amount of $8,250 from our business account without providing any services. Company is "forcing" us to use their software after we repeatedly told them we were going with another company. Cary North Carolina

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Relais Learning company provided  online training services. On 3/29/2017, we had approached Relias to sign up for their services and they had promised to deliver in 48 hours. When they didn't deliver in 48hours, we contacted them and informed them we are going to ue another similar company and as such cancelled the contract. Relias made several attempts to convince us to come back and use their software bu we informed them we already signed up with another company that didn't take more than 30mins to sign us up.

We repeatedly informed Relias that as much as they had our bank information, we are not expecting them to charge our account since no services were provided and the contract was cancelled. On 4/28/2017, we noticed that Relias still went ahead and withdrew the sum of $8,250 from our account. We have made several attempts to have them return this funds and they have refused to return the funds. We have never used any services from Relias and are wondering how this company will account for funds "stolen" without services provided.

 

This report was posted on Ripoff Report on 05/16/2017 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/relias-learning/cary-north-carolina-27518/relias-learning-silverchair-ls-relias-learning-withdrew-an-unauthorized-ach-amount-of-8-1373559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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