REMAX Immoral Practices outragious fees Apts not up to CITY CODE Jacksonville Florida

Also here are the e-mails from The landlord ( who is not in the state) Stating that he will get a contractor to address the items and a few other e-mails from Rob the property manager. The first e-mail is going to be my original e-mail addressing my concerns about the apartment. I sent them pictures and an excel document outlining the problems with EACH room.

From me: "Rob,
We have just got moved in and there are a lot of things ******* and I are unhappy about.
In the living room it looks like the blinds were forced it fit in the brackets, this is causing them to bend in a U shape. Also, the repair man noticed a crack in the upper right hand corner of the window.

In the larger bedroom as you know, the blinds on one window are too small. I do not know if this is because the brackets are not installed correctly or what. One of the brackets is nearly falling off the wall. (either way, the blinds fell down and the window got broken, my hand got cut up pretty bad, and that cost me an 80 dollar repair bill)

In the bathroom a bracket did fall off the wall. Instead of them being screwed in it was attached using some kind of foam putty that looks like it rotted out ( this happened at 8:30 pm tonight however, i took photos of it the day beofore) I have had to duct tape a peice of fabric up on the window to get privacy to shower since the window itself is clear and I cannot use the blinds.

We went out and bought some adhesive ( $5.00) but it is not working. the tub is very nasty looking, it looks like it is "rubbed off" The toilet is rusty and the handle is falling off. (the toilet thing, not a huge issue)

The blinds in the other (small) bedroom are old. This is not too big of an issue But I wanted to point out that they are broken on the left side. There was also no rod in the closet, we had to purchase one ( $7.00).

Living room - when the window man came today, he noticed that the living room window is cracked. The tile is also cracked in the living room window sill.

In the kitchen there is an outlet that was not attached to the wall. It is jutting out from the wall and this seems like it would pose an electrocution hazard. Also, the caulking between the sink and the backboard looks like its cracking. Under the sink the cabnet is slanted at about a 45 degree angle, things are falling down)There is what looks like water damage on the wall by the back door. It is not visible but the wall has a spongy feel to it.

There is only ONE screen, the rest of the windows have none. Most of the windows I cannot get open, mainly the one in the big bedroom, it is a Crank window and there is no handle to crank it with.

I have attached an Excell inspection form since I have not been able to get the one you gave to me to you. I have also included pictures of most of what I stated.

I do apologize that I have not gotten with you sooner on all this. But the last week has been hectic with the move in and I honestly did not think so much would be wrong with the place. Please get back with me soon on this so we can resolve this problem."

E-mail reply from LANDORD Aug 21st. 2007 Mrs. *****, I am sure you'll hear back from Rob. I have asked a handyman to schedule time with Rob to come in and fix most if not all of the items you listed.

I am sorry to hear about the incident regarding your hand. I am out of town but will have a check mailed out to you for the 80 dollars that you incurred + the 12 dollars you spent on the closet rod and adhesive.

Thank you very much for being so thorough. We will attend to each issue and resolve it as much as is possible as soon as possible.

My best regards to you and Mr. *************


Landlord



On aug,21st I let rob know that a contractor should be contacting him. I got this back from Rob on the 22nd of aug.

I am still awaiting contact from his contractor. If I do not by the end of the week I will use my own. Please do not take any more chances trying to fix things,


I e-mailed him letting him know that the main problem i had was the blinds being messed up since (back then) things were working as intended. I did not know the Housing Code for my city then. This is the reponse I got from him.

Thank you. I understand you concern about the condition of the apartment. It is old and in need of being upgraded.


I got this e-mail the same day from the landlord .

Hi *******, we're in the process of working with a new team that would do our maintenance on the property. You'll hear from ***** who will set up an appointment for her husband **** to come over and do the window fix for you.

Here is ***** phone # just in case ***************.

Best regards,

They were a no show for one appointment, they came about two weeks later and did not have anything to measure my window with. ( this is for the clear bathroom window) They said they would be back and never showed up again.


I sent an e-mail to the landlord thanking him (before they never showed back up) and i got this in return.


Aug, 25th 2007 Hi Amber, Thank you very much for the gracious email. Yes please let Diane know what you want to have happen. As long as it addresses what you need, I am ok with it as well.

I hope they do this fix for your asap.
Please keep me posted Amber and I appreciate your communication.




I let the blind thing go. I figured since I never heard from the lady that she got fired. I also figured since my rent was cheap that I could get a tension rod for the bathroom and I threw up curtains that way. Everything was fine until October. The e-mails are as follows

From:
Sent: Tuesday, October 02, 2007 10:29 PM
To:
Subject: EMERGENCY - Leaking roof
Rob or ********,
When I went to lay down tonight I noticed that I had a large wet spot on my bed. Upon further inspection I noticed there is a leak in the roof. It looks like it has been patched before ( there is a square on the ceiling where the leak is coming from) and when I put my fingers to it there is a large area that is wet. The leak is not a "horrible" leak ( it is only dripping) but it is in dire need of repair before it gets worse. I fear that may happen soon since the area around the leak is about 5 - 7 inches long.
The leak is in the bedroom off to the right. I am going to move my bed and put something down so the floors do not get wet so if you need to come in tomarrow ( I hope you can get out there that soon since it is an emergency) I will not mind.
Please advise me on what to do.


Rob: I will call a roofer but can only hope they will respond today. There are a lot of roof issues going on right now with all the rain we have been having so I will do what I can. I will take a look at when I am there too. Until it can be fixed I suggest you move into the other bedroom and put a pot or something on the floor to catch the water. I am sorry for the in convenience. I know it is a hassle and wish I were able to do more.


Me: > It's okay Rob, > > I mainly wanted to let you know that one of the bedrooms is going to > be in a disarray of sorts. I tried to keep the bed blocking the pot > so the room does not look too bad for those people coming in to > view it. I understand that a roofer can't get out there today. > Lets hope that that side of town doesnt get too bad today. J

Rob: I showed it to the realty agent and it looked fine. I could not see the spot on the ceiling at all sao it is going to be hard for the roofer to figure I fear. The pan was dry and i hopoe so lomg as we don't get such a driving rain again it will not leak on you. The roofer is very backed up so please be as patient as you can. Linda is going to be working on the unit next door so if you see her when you get home let her look at the cracked window. Otherwise she'll have to get in with a key sometime. Let me know.


Me: > Yeah the rain was not as bad as it was so I'm thinking only the > driving rain caused it, however, I dont know if you were able to get high enough to feel the roof where the leak is coming from but, the patch that is on there now is going soft. Leaks are a hard problem > to find, I just thought most likely its coming from the same place > since there is a patch on the ceiling and the water is dripping right from the middle of it. I understand a roofer may not be able > to get out soon, we will just have to wait on that. > >The cracked window in the living room, is that an issue with the possible new management company? It was like that when we moved in and I havent noticed any difinitive leaks or anything coming out of the crack. I just dont mess with the window at all so the crack won't get bigger or worse. I would prefer to be home when they fix it (I really only trust you in the house, silly I know but I have a lot of very expensive electronics in my home) but my boss is lax since the credit repair >business is a little slow and I would be more than willing to come over and let Linda in anytime that is convenant for her.

I havent seen or heard anyone in the other apartment when ****** or I am home but three nights a week he has college and we aren't even home till 8 or 9, and I'm sure they don't come on weekend. Is Linda the one that was supposed to come over and rehang the blinds in the bathroom in my apartment? I thought the persons name >was Dianne but Im not too sure. If so, when they came over to look at it they said they would be back, and when we didnt hear from them for three weeks we went and got a mini tention rod and put curtains up.

No big deal , just thought you may have wanted to know where the blinds went from that room. If you or the management company need them, ( maybe for the one Linda is remodeling) we do have them sitting in the hallway. > Also, I dont know if you saw it when you showed the apartment but the tub is still not draining right. I have tried a few brands of Draino to get whatever is causing the clog that the plummer may have missed but to no avail. Do you have any recomindations of some > other kind of product I can buy to get the clog out? I apologize this is so long and I do understand that you are a very busy man and I really would like to thank you for being so quick and nice getting back with me about these issues like you have. Thanks,


Rob: We will still be getting a lot of rain so keep me informed. The roofer was there but I have not gotten his report so not surte of the evaluation as yet. Juist keep an eye on it and don't trust it to be fixed until I can advise you further. I hope he was able to do so. Linda will try to get to that as soon as she can she is working on the tilew in 4476 right now. I have no idea about trhe new company. I met the man and he did his look about but that is all I know. Limnda may be around over this weekend, I am not sure . You will see he big old Lincoln if she is there working. As for the drain she can l;ook at it but we mauy need a plumber again as it could be in the sewer line which she can't reach. Yes she is the one to hang the blinds but with nthe possible change in management I am reluctant to have her do too much now.

See what I have highlighted in BOLD? Yes, he did say that. I have it saved in an e-mail on my computer. That was the last thing I heard from Rob about my leaking roof and I would have been none the wary except last night there was a TARP on my roof. If there was NO leak, why is there a TARP on my roof? Pictures to follow of the pictures of the place when I first moved in.