Complaint Review: Renova Flooring
Renova Flooring Patrick Kovacs Beware of Renova Flooring & Patrick Kovacs Dallas Texas
*Author of original report: Update on Renova Flooring
Beware of Renova Flooring and Patrick Kovacs. They will promise the moon, take your money and then bend you over. In October 2016 I contracted with Renova to purchase and install 2000sqft of wood laminate in my primary residence. The job was completed in a fairly timely matter, but the workmanship was subpar to say the least. First of all, the concrete subfloor wasn't properly floated. So I now have a floor with several large soft spots which is very annoying when walking on. It feels like walking on a water bed or trampoline! The transitions were not glued properly so they are now are popping up. And finally my new baseboards were not caulked as promised leaving large unsightly gaps between the laminate and baseboard. Also, the quarter round trim was not installed in one of the rooms. The installer had an attitude that was less than professional and his workmanship proved it. Secondly, their customer service is non-existent. My phone calls were ignored. When I finally was able to contact the representative (Billy) he would schedule the installer to come out for repairs and then nobody would show. When I called back Patrick, Billy or Gary they would have some lame excuse for not showing up. This group is a bunch of cons....avoid at all costs. To this date the job has never been rectified. I did pay with a credit card and hope to pursue a remedy via that route or through an attorney.
This report was posted on Ripoff Report on 02/22/2017 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/renova-flooring/dallas-texas-75220/renova-flooring-patrick-kovacs-beware-of-renova-flooring-patrick-kovacs-dallas-texas-1357692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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