• Report: #840172

Complaint Review: RENT A CENTER

  • Submitted: Thu, February 16, 2012
  • Updated: Thu, February 16, 2012

  • Reported By: Marker — BELL California United States of America
FLORENCE N WILCOX BELL, California United States of America


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Took out a fridge from rent a center and trying to pay it off within the three months. On 2/8/2012 I called in so I can pay 1/2 of what was left of my payoff. It was about 160.00. After the transaction was complete, I explained how I would come in on the 12th, to pay off the other half. they said that was fine.

So here I come on the 12th to pay it off, and I find the store is closed. So I call first thing in the morning on Monday. I tell the person who answered the phone I need to pay off my bill. He gives me a total of 380... I tell hm no, it was only 80.00. He says its a day late. I tell him I tried paying it yesterday, but you guys wer closed. His answer was "IT'S NOT MY PROBLEM". Really?! It's not your problem that you guys gave me my payoff date on a day you guys know your closed.

Here it is 2/16/12, and all ive gotten from corporate office is some one will call me back. From the store manager to the district manager will call me, BUT NO CALLS. Ive called 2/13/2012, 2/14/2012 two times, 2/15/2012two times, and today 2/16/2012, ive only called once, and I will call again in a few hours. 


This report was posted on Ripoff Report on 02/16/2012 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rent-a-center/bell-california-90201/rent-a-center-gave-me-my-finall-payoff-date-on-a-day-they-are-regularly-closed-bell-cal-840172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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