Complaint Review: RENT A CENTER
- RENT A CENTER
FLORENCE N WILCOX
United States of America
- Phone: 323/312/1311
- Category: Appliances
RENT A CENTER GAVE ME MY FINALL PAYOFF DATE, ON A DAY THEY ARE REGULARLY CLOSED BELL, California
So here I come on the 12th to pay it off, and I find the store is closed. So I call first thing in the morning on Monday. I tell the person who answered the phone I need to pay off my bill. He gives me a total of 380... I tell hm no, it was only 80.00. He says its a day late. I tell him I tried paying it yesterday, but you guys wer closed. His answer was "IT'S NOT MY PROBLEM". Really?! It's not your problem that you guys gave me my payoff date on a day you guys know your closed.
Here it is 2/16/12, and all ive gotten from corporate office is some one will call me back. From the store manager to the district manager will call me, BUT NO CALLS. Ive called 2/13/2012, 2/14/2012 two times, 2/15/2012two times, and today 2/16/2012, ive only called once, and I will call again in a few hours.
This report was posted on Ripoff Report on 02/16/2012 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rent-a-center/bell-california-90201/rent-a-center-gave-me-my-finall-payoff-date-on-a-day-they-are-regularly-closed-bell-cal-840172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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