Report: #1058791

Complaint Review: Rent Reporters

  • Submitted: Thu, June 13, 2013
  • Updated: Thu, June 13, 2013
  • Reported By: 3232 shire lane apt B — 27606 North Carolina
  • Rent Reporters
    2245 E. Colorado Blvd. Suite 646
    Pasadena, California

Rent Reporters scam, no refund available, website is fradulent Pasadena California

*UPDATE Employee ..inside information: Response to Fraud Claims

Show customers why they should trust your business over your competitors...

Rent Reporters is a scam and the website states numerous fradulent things. I paid them nearly 60 dollars and have been completley ignored since. They stated my rental history was verified however my apartments complex manager has not heard anything from this company. The number does not allow you to speak with an individual and the member login only sends you a template response stating they are still working. I want my refund now, and they refuse to do so, therefore I will have to take legal action.

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This report was posted on Ripoff Report on 06/13/2013 06:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

Response to Fraud Claims

AUTHOR: RentReporters Staff - () attempts in every way to work with the consumer to resolve any issues relating to the consumer's account. has always maintained an unstated 100% money-back policy when the consumer does not feel they received the value of the service and cancels prior to first reporting. has an instant cancellation of services policy at the consumer's request and immediate return of any unused fees collected after 30 days.

The following are the facts of this particular account and complaint:

The account was opened on 5/30/13.  The consumer paid $42.90 at the time of sign-up.

On 6/3/13, the first attempt to verify the rental information with the landlord was performed by fax.  On the same day, a title search was performed to validate the property information.

On 6/4/13, the consumer's landlord returned the verification of rent request, and began processing the rental information for upload to the credit bureau.  An email was sent to the consumer with notification that verification of the account was completed.

On 6/6/13, the consumer requested to have the account closed and be issued a refund due to non-performance.

On 6/6/13, closed the consumer's account and issued a refund of $42.90 to the consumer's credit card on file via third party merchant account processing.

Further, this consumer has taken a malicious position towards by taking action to falsely report on public forums as if the statements claimed by the consumer were true and correct.


With regard to the claim of being "scammed," is a service that at the request of the consumer or landlord verifies monthly rent payments and delivers the verified results to credit bureaus on a monthly basis. has performed this sevice since March 2012 and is a recognized entity by credit agencies to perform this service. is an impartial service that has no gain in not performing this service. is in constant contact with its receiver of data and sends data on a consistent basis according to the requirements of those entities.


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