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Ripoff Report | RentACoder.com Review - Nationwide - Rentacodercom
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Report: #458250

Complaint Review: RentACoder.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Pottsville Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • RentACoder.com http://www.rentacoder.com Nationwide U.S.A.

RentACoder.com Rentacoder allows me to do work however refueses to pay me. Internet

*UPDATE Employee: Information regarding duplicate accounts and payment

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RentACoder.com a DBA of Exhedra Solutions Inc operates a service that connects freelance computer programmers with buyers. As a part of this service they offer an escrow service as well. With this the buyer escrows funds to pay for the work and RAC releases on there order to the coder after work acceptance.

I completed several jobs through them and despite being ordered by the buyer to release funds to me RAC refuses to do so. They outright told me they are keeping my money.

Stevemacola
Pottsville, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 06/03/2009 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rentacodercom/nationwide/rentacodercom-rentacoder-allows-me-to-do-work-however-refueses-to-pay-me-internet-458250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Information regarding duplicate accounts and payment

AUTHOR: Rodsmithrac - (U.S.A.)

POSTED: Monday, June 22, 2009

Steve,

This is Rod Smith from Rent A Coder. I wanted to respond to your concerns about your account and the money you earned on the site.

You are correct that you completed some projects on the Rent A Coder site. However just because you completed some projects successfully does not mean you are exempt from following the policies you agreed you would follow when you signed up on the site, which are listed in the Custom Seller Agreement.

http://www.rentacoder.com/RentACoder/SoftwareCoders/SoftwareSellerLegal.asp

Duplicate Accounts. The anonymous nature of the Internet makes it possible for a seller who has had their account involuntarily terminated (or who received unfavorable ratings on that account) to create another account on the site and resume transacting business on the site, against the will of Exhedra. Exhedra regularly monitors site profiles for this sort of action, and should the Seller be determined by Exhedra to have done this, they will forfeit the balance of all of their accounts, and all funds will be returned back to the original buyer, minus the Exhedra fee. Seller agrees that Exhedra may use any means necessary to recoup previous payments sent on the duplicate account, including but not limited to a stop payment, Paypal/Western Union cancellation, or a collection agency. Additionally, the account will be closed. Seller further agrees that Exhedra may (at its option) withhold all or part of Seller's available funds as either a permanent penalty fee (to be kept by Exhedra) and/or as a "good behavior bond" for a certain period of time, to prevent them from opening another duplicate account.

Friends, family members and/or business associates are not allowed to create or transfer ownership of accounts to attempt to circumvent this rule, and all Sellers agree that if they are determined by Exhedra to be participating in such a scheme, all accounts will be treated as duplicate accounts, per the above rules. Occasionally, a previously banned user approaches another legitimate Seller about 'sharing' their legitimate account. Exhedra strongly advises Sellers from participating in this sort of scheme. Sellers whom Exhedra determines have colluded with an illegitimate user will be considered illegitimate themselves and treated in the same terms as detailed above.

Steve, it is not accurate to say that we are keeping your money. There were available funds in your account when we realized you had created more than 1 account on the site. The funds are still in your account at this time. It was explained to you that if you stop creating duplicate accounts for the duration of the 2 year penalty period, you will receive payment of the funds in your account.
I hope this clears up any misunderstanding or confusion about the funds.

Rod Smith
Rent A Coder

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