Complaint Review: rentalcars.com - Internet
- rentalcars.com Internet USA
- Phone: 1-866-966-3620
- Web: www.rentalcars.com
- Category: Auto Rentals
rentalcars.com unfair cancellation fee Internet
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Made a reservation via Internet with rentalcars.com on June 8th. Never received email confirming this transaction, or mail either. So I thought that the transaction did not go thru. From what I have seen on the internet complaints on this company, that seems to be their modus operandi. Yesterday the 12 August I received an email "confirming" my reservation and informing me that my credit card will be charged for the rental. Since I did not think that I had a rental with them I made other ground transportation arrangements for my trip. So I went ahead and cancelled this car. The outcome of this cancellation is as follows, they will refund me, however I will be subject to a $40 fee. My trip is not until the 9th of September. I am making this cancellation way in advance I find it very unfair that they are taking my money this way.
I would not recommend this company to anybody and I certainly will not be doing any business with them in the future.
CONSUMER BEWARE!
This report was posted on Ripoff Report on 08/13/2015 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rentalcarscom/internet/rentalcarscom-unfair-cancellation-fee-internet-1248382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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