• Report: #1001159
Complaint Review:


  • Submitted: Tue, January 22, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: Trewogle — Cornwall Internet United Kingdom
Internet United States of America

RentalCars.com BEWARE the sales talk, Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Ordered a car from RentalCars.com for a family holiday in Spain, Ordered early as suggested by them to avoid 'price rises'.  No problem in procedure until the balance was asked for just before holiday. 

Noticed the car NOW offered was significantly smaller than originally ordered.  After 1 hour on the phone I discovered their car supplier in Spain had changed and the new supplier didn't categorise the cars along the same lines. 

Their response was 'Tough' pay more or cancel and we keep the deposit !!!  Never had this problem with any other car rental company. It seems as though you pay the money at deposit stage and they give you any size of car that suits them.  

Very frustrating as the benefit of an early price has now evaporated. Now booked through British Airways.

This report was posted on Ripoff Report on 01/22/2013 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rentalcarscom/internet/rentalcarscom-beware-the-sales-talk-internet-1001159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on RentalCars.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?