• Report: #935450
Complaint Review:


  • Submitted: Fri, August 31, 2012
  • Updated: Fri, August 31, 2012

  • Reported By: J. Zum — Internet United Kingdom
Internet United States of America

rentalcars.com Lies and no customer services Internet

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PLEASE DO NOT RENT A CAR ON RENTALCARS.COM!! My husband and I just booked a car yesterday on their website. We were supposed to get a car today, but we did not, since rentalcars.com did not give us the necessary information to obtain the car in the agency. Indeed, we were supposed to bring a proof of residence, some bank records and a paper printed flight ticket ( yes, a printed flight ticket, these does not even exist anymore!!). But on rentalcars.com, there was no mention of all of this. Result: no car, credit card debited and awful customer service. There is no way to contact anyone who cares and who can help. These people are just thieves so please do not let them steal your money too!

This report was posted on Ripoff Report on 08/31/2012 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rentalcarscom/internet/rentalcarscom-lies-and-no-customer-services-internet-935450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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