• Report: #850961
Complaint Review:


  • Submitted: Thu, March 08, 2012
  • Updated: Thu, March 08, 2012

  • Reported By: JC Doc Glynn — theodore Alabama United States of America
po box 24181, phoenix, Az. 85074 Internet, Arizona United States of America

REP WEST INSURANCE represent U-Haul on claims, but don't physically check out any claims. Make people send all info, but don't ever investigate!! Internet, Arizona

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We rented a U-Haul auto-transport, and when the U-Haul Dealer loaded our vehicle, the fiberglass trim on both sides of Van were cut-off by dealer of U-Haul, by using a "Saw-All"!! He claimed the trailer couldn't have anything over the rails of trailer(Transport)!! When we filed a claim with rep-west , they denied the claim, because they couldn't prove any wrong on the part of their representative U-Haul Client, cutting the fiberglass trim on our Van. We did all the photo's, evidence of record, as they never physically looked at our Van!!We did all their work, but they only Denied us, because they claimed that U-Haul Never did anything wrong!! Is this common practice, to dis-member a persons vehicle??WHY didn't they even send a Rep, to view our damage on claim?? They reap the Insurance premiums, but deny any claim filed!! JC Doc Glynn

This report was posted on Ripoff Report on 03/08/2012 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rep-west-insurance/internet-arizona-85074/rep-west-insurance-represent-u-haul-on-claims-but-dont-physically-check-out-any-claims-850961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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