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Report: #1039506

Complaint Review: Rep West Insurance - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Gavin — Jamaica New York
  • Author Not Confirmed What's this?
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  • Rep West Insurance 2721 North Central Avenue Phoenix, Arizona United States of America

Rep West Insurance U-Haul (Insurance sub) Fraudulent/Rigged Claims Process Phoenix, Arizona

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While assisting a friend with dropping off a truck, another driver returning a truck rental hit my stationary car door.  I.e., I was parked curbside and standing outside my vehicle.

Went through the entire process reported the claim in accordance with RepWests claims requirements - (submitted a statement, several pics, (2) auto-body estimates, copy of title.) 
I believe this was supplemented with a statement from the driver operating their truck.

Post submission, I waited a few weeks and followed up with several telephone calls.  On their end,
theres a review process.  Eventually received word (voicemail on Christmas Eve) that the accident was my fault.  I replied to the rep via email, telephone and phoned the reps supervisor.  Heard
anything.  Crickets.  What a scrooge.

Incident happened in November.  Claim filed promptly and received the verdict in December.  This company runs an interesting operation.

 

This report was posted on Ripoff Report on 03/31/2013 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rep-west-insurance/phoenix-arizona-85004/rep-west-insurance-u-haul-insurance-sub-fraudulentrigged-claims-process-phoenix-arizon-1039506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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