Report: #400694

Complaint Review: RepairTech

  • Submitted: Fri, December 12, 2008
  • Updated: Fri, December 12, 2008
  • Reported By: Palatine Illinois
  • RepairTech
    485 Route 1 South Bld C Suite 205
    Iselin, New Jersey
    U.S.A.

RepairTech Warranty Worthless & Camera STOLEN Iselin New Jersey

Show customers why they should trust your business over your competitors...

First mistake was ordering a Nikon D-70 camera on EBay from a company called B&Y Distributing or sometimes Digital Corp out of Florida. It was a nightmare dealing with their bait & switch tactics. They sold me, as part of the package, a 5-Year warranty ("A $500 value - for you $300 if you do it right now") that "would fix anything you needed and a camera cleaning once a year".
I sent my camera in for a cleaning on October 27, 2008. I was told it would take 5 business days to clean the camera and it would be sent back to me. I called November 13th and was told "It was shipped out this morning" and I neglected to get the UPS tracking number, trusting it would arrive five days later as the person told me it would. I called back a week later and after being on hold 35 minutes I explained I needed the UPS tracking number and could he help me. The reply was, "Just a minute" and the phone line went dead. I called again and had to give up after a 28 minute wait. I called back the next day and was told by Jose "Our systems are down right now, but if you leave your name and phone # we will call you back" and Jossy told me the same thing the next day. This is the last time I have spoken with a real person at RepairTech. The phone lines were all busy for a week, now you can get through to a recording that says "All agents are busy, leave your name and number and someone will get back to you. I have left my name and number over a dozen times. I am out over $1500 with this camera and lens. I have filed a report with the New Jersey Department of Consumer Affairs - who have recently heard a lot of activity about this company. I am now in the process of figuring out how to file a police report.

Austin xxxxxxxxxxx
Palatine, Illinois
U.S.A.

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This report was posted on Ripoff Report on 12/12/2008 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/repairtech/iselin-new-jersey-08830/repairtech-warranty-worthless-camera-stolen-iselin-new-jersey-400694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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