I hired ReputationChanger.com after I lost $5,000 a year for 3 years to Reputation.com and their giant scam. Reputationchanger.com said they had a money back guarantee and promised me that my 2 negative websites would be off of page 1, so I went ahead with them.
You have to read their fine print very closely. They only promise to get one website ranked on the first 3 pages of Google. For me, they got a website on page 2 and page 3. But that doesn't help at all.
I have done so much research about them and this whole "reputation management" thing. Everything that ReputationChanger.com and Reputation.com does is something you can do yourself. A few months ago, an auto suggested search was "Reputation.com Scam" (which is how I found ReputationChanger). One of the websites on that search result had a few people posting the websites that the companies used...they are free websites like Twitter and Tumblr that anyone can sign up for. I personally signed up for them and I've already done more than ReputationChanger.com did for me.
Reputationchanger.com is a scam. Avoid them at all costs. If you are insistent on hiring them, make sure they sign a contract saying your negative website will be off of page 1 or a money back guarantee. It means nothing to have a few positive websites scattered on the first 3 pages of search results.
Also, I did more research about Reputationchanger.com. To further prove how much of a scam they are, they advertise "Voted #1 on TopSEOs.com". Google "TopSEOS.com Review", you have to pay big bucks to be ranked #1. Its a paid advertising website. Why would you want to hire ReputationChanger.com when they are trying to deceive you, and incurring huge overhead just to lie to you. They pay $$$ to TopSEOs.com, so you have to pay $$$ to ReputationChanger.com so they can make a profit. What a Ripoff.