• Report: #750864
Complaint Review:

Reroof America Management Corporation, J R Emrich Mark Lenzer Terry Meeker John Wilshusen Keith Rogers

  • Submitted: Fri, July 08, 2011
  • Updated: Tue, June 12, 2012

  • Reported By: Craig — Golden Colorado United States of America
Reroof America Management Corporation, J R Emrich Mark Lenzer Terry Meeker John Wilshusen Keith Rogers
1225 C, Eagle Ridge Blvd. Grain Valley, Missouri United States of America

Reroof America Management Corporation, J R Emrich Mark Lenzer Terry Meeker John Wilshusen Keith Rogers Reroof America KC MO, Reroof America Management Corporation, Reroof America OK, Reroof America Contractors, Reroof America CO LLC, Terry Meeker Sr. , John Wilshusen, Keith Rodgers, J R Emrich, J.R. Em shell game, fly by night, storm chasers, Reroof America, bait and switch, Keith Rodgers, Terry Meeker, John Wishusen, Mark Lenzer, J. R. Emrich, Grain Valley, Missouri

*UPDATE EX-employee responds: Reroof America Amaicably Addresses KC Concerns

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Reroof America KC MO, Terry Meeker, manager, is one of the newer storm chasing locations opened by J. R. Emrich and Mark Lenzer  of Reroof America Management Corporation, Edmund, Oklahoma.  This is part of an apparent ongoing strategy by Reroof America Contractors to fool homeowners:  They open an office in an empty warehouse or strip mall to create the illusion that the Reroof America Location is a permanent, local construction company, while at the same time abandoning a previous storm chasing Reroof America Corporation office.  Its a shell game that becomes apparent when you closely study the corporate Reroof America website, or speak to one of their victims.


In Kansas City / Blue Ridge / Independence / Grain Valley Missouri in October of 2010 there was a hailstorm.  Reroof America Management Corporation OK shipped Terry Meeker of Grain Valley, Missouri broken down office machines and furniture from a stormchasing Reroof America Contractors office that had opened in Georgia a couple years before in response to a bad storm.  Check that Georgia location now and there is nothing left.  All crews and managers have moved on, and the phones ambiguously forward to Reroof America Oklahoma.  What happens when the folks in Georgia have warranty issues and roofing shingle failures and need help?  Who can they rely on?


Terry Meeker Sr.  was up to that point a manager in the Bloomington, Minnesota storm chasing shell game office, sent there by J. R. Emrich and Mark Lenzer to clean up a previous bad Reroof America Minnesota managers mistakes and poor customer service.  This is not to say the problems were solved, just bandaged.  When the damage control there was done, Reroof America Management Corporation closed the doors on that location and moved Terry Meeker to a new storm, yet they left Terry Meekers name and the Bloomington office appear as still operating.  Check out the Reroof America website (RoofiLeaks!).


This is a common tactic with Reroof America Management Corporation, repeated over and over nationwide.  Mark Lenzer and J. R. Emrich really have no intention but to hold bad managers hostage with their bankroll.  By operating ghost offices, and billing Reroofs bad managers for all mistakes and issues, the unskilled and unethical Reroof America Corporation managers are encouraged to charge their poor business practices and mistakes back to the salespeople and subcontractors, which takes the Reroof America managers like Terry Meeker Sr.  off the hook for their costly mistakes. 


By cooking their books, billing materials and labor invoices to the wrong jobs, and creating negative balances for the sales people, they eventually end up with all the profit, while leaving former Reroof America salespeople to file Mechanics Liens and court actions against unsuspecting and lied to homeowners.  Roofers are not lawyers, and arent the sharpest tools in the shed, so most just fade away, with no resources and recourse, left broke and paying their own expenses so J.R. Emrich and Mark Lenzer, along with Terry Meeker, can enjoy a fat bottom line.


My firm was encouraged by Mark Lenzer and Terry Meeker to work the Kansas City hailstorm to help get jobs established for Terry Meeker in J. R. Emrichs  new fly by night location.  We had at that time no idea what Reroof America Corporation was up to.  This was in October 2010; by July of 2011 they had still not compensated us for travel, lodging, or the work our firm performed in good faith (see the attached documentRoofiLeaks!).  They would not share job or billing informationit was a so sue me attitudeunfortunate for the homeowners in the middle.


Terry Meeker simply put off paying for Terry Meeker Sr.s mistakes, and shifted costs from one customer to another, until Grain Valley Missouri law made the only option for the ripped off salesperson taking Reroof America KC MO victims to court.  Just because Mechanics Liens were too late,  due to the stalling tactic Reroof America employs, the homeowners arent off the hook.  They will eventually be subpoenaed and depositioned, and called as witnesses, depending on the judgement they may end up paying the bill they had already paid, all to enrich Terry Meeker, Mark Lenzer, and J. R. Emrichs bottom line at the expense of the storm victims.


Meeker, Terry, cooperates with Reroof America Management Corporation, because if he doesnt, he wont make a living, his production and management skills are so poor.  Meeker knows this and runs with it, following his masters Mark Lenzer and J. R. Emrichs  leadership by example.


 The Reroof America scam works like this :  For example (real life), Terry Meeker Sr. hires a subcontractor that steals a skylight off a jobsite.  There are existing documents (RoofiLeaks!) that show that Mark Lenzer threatens to take the money from Terry Meeker, who in turn bills multiple invoices from different jobs to a single job, creating a negative balance on each job for the salesperson. 


This negative balance is then carried over to a job that was profitable to make it seem like it is not, thereby creating another negative balance, and so on, a s****. explanation to the salesperson, simply giving the excuse that no commissions are owed.  This carries through for job after job, insuring there are no commissions ever paid to the salesperson.


These business practices are dangerous to storm victims; even though the customer has paid their bill, the negative balance created allows the salesperson to pursue compensation against the unsuspecting homeowner because the subcontractor salesperson was not paid.  They actually did this to a 85 year old widow in Independence Missouri (she is listed on the attached exhibitRoofiLeaks!). Terry Meeker hired a crooked sub, did not supervise, and substandard material was used for the replacement material (bait and switch)an inspection by a building inspector caught the deception and held them accountable. 


Rather than Terry Meeker owning up to his bad and deceptive management, Terry Meeker Sr. simply shifted an invoice to another account, creating a negative balance on two accounts. This makes his books look like Terry Meeker knows what he is doing, but in reality he put the old lady at risk for court action. 


By the end of the run, Terry Meeker has preserved his, Mark Lenzers and J R Emrichs bottom line at the expense of multiple homeowners and ultimately, our firm.  We are a sharper tool, and have committed to collecting from Mark Lenzer, J. R. Emrich and Terry Meeker; unfortunately, a little old lady may be held accountable and have to pay her invoice twicetough when on Social Security.  Is this the kind of company that you want to do your storm damage repairs?


This is all enabled by a sham employment agreement (RoofiLeaks!) which Reroof America cleverly crafted so that only an attorney can read it, which takes them off the hook not only for the initial bill, but for the warranty as well.  Salespeople dont drive nails, but they are held responsible for the slipshod work Reroof America KC MO performs for two years.  Try getting a disgruntled, broke subcontractor back to fix your house. .  .  it simply won t happen.  And Reroof America always clears a tidy profit, and moves on to a fresh storm with panic stricken storm victimseasy pickingsleaving a empty office and a forwarding phone number.


Dont believe the Better Business Bureau ratingsit is common knowledge that the BBB can be bought off.  There are many more examples throughout the United States of this nefarious companys business plan.  We are looking for former Reroof America KC MO and Reroof America Management Corporation employees and subcontractors to pursue damages through possible class action lawsuit and depositions.  Contact Ripoffreport.com for more information. 


This report was posted on Ripoff Report on 07/08/2011 10:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/reroof-america-management-corporation-j-r-emrich-mark-lenzer-terry-meeker-john-wilshusen-keith-rogers/grain-valley-missouri-64029/reroof-america-management-corporation-j-r-emrich-mark-lenzer-terry-meeker-john-wilshusen-750864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Reroof America Amaicably Addresses KC Concerns

AUTHOR: CSW - (United States of America)

My name is Craig Wall, and I posted the original complaint.  I'm happy to say we have resolved our differences. . .

All complaints and claims regarding Reroof America Contractors and Reroof America Management Corporation have been fully resolved to my satisfaction.

Reroof America Contractors and Reroof America Management Corporation are fair and reputable roofing and construction management companies, and the owner and President, J. R. Emrich, is a fair and equitable business owner, as I try to be.  This misunderstanding was largely the result of miscommunications on all sides.
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