• Report: #950684
Complaint Review:

Rescue Mission of the Mahoning Valley

  • Submitted: Thu, October 04, 2012
  • Updated: Wed, October 24, 2012

  • Reported By: tonyaw — Youngstown Ohio United States of America
Rescue Mission of the Mahoning Valley
962 Martin Luther King Jr Blvd. Youngstown, Ohio United States of America

Rescue Mission of the Mahoning Valley Youngstown Rescue Mission Kicked 74 year old woman out for disrespecting a staff member. Left her alone & homeless at 9 pm. Youngstown, Ohio

*General Comment: Get involved

*Consumer Comment: committed

*Author of original report: Facts...

*Consumer Comment: Committed

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

. [continued below]....
....I am the assistant campus director for a local adult education program in the Mahoning Valley.  One of my students, a 74 year-old homeless woman, was kicked-out of the Youngstown Rescue Mission on Monday over an argument with a staff member.

This particular shelter resident is a burn survivor who is widowed and is trying to get an education in the medical field so that she can obtain decent employment.

The facility gave the woman 15 min.  to pack her things.  With no form of transportation, she was forced to leave (police escort and all!) at nine o'clock at night.  When she returned a few days later for her belongings, she was told they were "accidently" put on the bus to Goodwill. 

Her school supplies, books and clothing are now all gone!  She has been sleeping wherever she can and has to wash the same clothes over and over for school.  Her dedication to bettering herself is what makes the actions of the shelter even more disturbing to me.  She rides the public bus everyday to get to school.  The staff at the shelter would require she attend "Devotion" than to stay in her room and study.  On the evening she was kicked out, she was not allowed to rewash her school scrubs and lab jacket.  The makeup that she wears is heavy to cover the scars on her face.  The makeup had left stains on the collar of her jacket and the staff member, Crystal, would not allow her to rewash it.  When Crystal walked away, the woman put the jacket back in the wash anyway.  This is why she was put out! 

I have long been a supporter of the Rescue Mission, but I will be no more!  I am sick because of this.  I am proud to say that the drive this woman has to succeed is amazing.  After all of this, she is still here everyday with a smile still on her face.  She is a christian woman and harbors no ill feelings against anyone at the shelter.  As for myself, I am a pagan and I say "Shame on them!"

This report was posted on Ripoff Report on 10/04/2012 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/rescue-mission-of-the-mahoning-valley/youngstown-ohio-44501/rescue-mission-of-the-mahoning-valley-youngstown-rescue-mission-kicked-74-year-old-woman-o-950684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Rescue Mission of the Mahoning Valley

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Get involved

AUTHOR: hardplaces - (United States of America)


Kudos, tonyaw!

How I wish more supporters of homeless shelters would look deeper than the mere surface into what happens behind closed doors. It would surely be an eye opener of colossal proportion.

There is no regulatory body to govern operations within homeless shelters in the US, leaving this vulnerable segment of the population open to at will actions of shelter operators without any means of recourse. The same incident in a retirement home or a youth agency would have had lawyers lick their fingers filing a suit on behalf of a member of a protected group. 

Throwing people out on the street is a well practiced mechanism by shelter personnel, serving as a means to control homeless people in a variety of ways. Keep in mind, the person being kicked out is not the only one affected; everyone in that shelter is a witness. It instills fear! 

As long as the services provided by shelters are categorized as charity the homeless will NOT receive what they need, rather have to settle for what is given to them. In most shelters program participation is mandatory, meaning if you want help you have to attend classes. It is arrogant to assume that every homeless person that wants to change his/her circumstances needs work therapy, classes on budgeting and attend AA/NA meetings.

Sometimes a bus ticket or two is all that is needed to get someone back into self-sufficiency. There is no budgeting process that I am aware of that will solve the problem of not earning enough money to sustain basic needs. Requiring attendance in AA/NA classes defies their purpose as success is based on voluntary attendance.

Work therapy? What does that mean anyway? The only work therapy programs in shelters I am aware of is exploiting the homeless by either not paying them for their work or paying a stipend that is far less than minimum wage. 


Shelter personnel are being paid to do a job and that is not the meaning of selfless.

The working conditions of such an environment must be taken into consideration. Dont know what you were trying to say with this statement, but if you decide to work with children you better be prepared to change diapers.
Respond to this report!
What's this?

#2 Consumer Comment


AUTHOR: concernedcitizen - (United States of America)

As a healthcare worker, I will be the first to tell you that a 74-year old woman can be as big of a threat as a 18 year old man.  Also, I am assuming that we are not talking about a frail little lady.

Rescue Mission staff must take all threats, verbal and physical, seriously regardless of who makes them.  Residents are made aware of the rules and regulations upon admission and that violating these rules could result in dismissal.  Therefore, by threatening a staff member, it was her choice to leave the mission. Safety must be made a priority in the and residents must follow the rules and regulations that are in place to maintain this safety.
Respond to this report!
What's this?

#3 Author of original report


AUTHOR: tonyaw - (United States of America)

For the person who posted all of the wonderful things MCRM does for the Youngstown area.

Just to make myself clear, I did do some investigating.  Why do you think that I would write such an article?  I have been a volunteer with the Rescue Mission for many years.  I also believed that they were providing a wonderful service for the community's homeless. 

Until...this week, when I found out what they had done to this woman.  Yes, staff should be free of physical assault.  However, how much of a threat did this 74 year old woman pose?  Maybe she was mouthy or disrespectful to the staff.  Do you think that it was good practice to put her out in the middle of the night?

Again, just to be clear; I have called and attempted to speak with Rose and/or Crystal.  Everytime I call, they say "she just stepped out."  I have left my contact information, but no one has called.

Respond to this report!
What's this?

#4 Consumer Comment


AUTHOR: concernedcitizen - (United States of America)

It is against my better judgment to give this post any type of attention. However, I feel very strongly about defending the actions of the Rescue Mission of the Mahoning Valley (RMMV) and to acknowledge its contributions to the City of Youngstown and the neighboring communities.
We must be grateful for an organization that is so committed to selflessly helping our community. The Rescue Mission provides those in need with food, shelter, clothing, safety, daily biblical instruction, case management, work therapy and career development.  They also provide the community with a daily give away from their donation warehouse in which personal items and furniture are given at no cost.
Rescue Mission staff members and volunteers devote their time and are committed to helping those community residents who are in need.  The working conditions of such an environment must be taken into consideration.  RMMV staff members are entitled to a safe work environment in which there are not threatened physically or verbally. They are also responsible for maintaining a safe environment for its residents, which include men, women and children. Writing an article without investigating and reporting the actual events as they took place is very irresponsible and harmful to our community.
Information regarding the services provided by the Mission and statistics regarding the contributions they have made in our community at http://www.rescuemahoningvalley.org/about-us/program-stats.html.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?